From my experience, the bonus contribution table is hidden in a tiny popup. I missed that live blackjack barely counted, then wondered why wagering had hardly moved after half an hour. Customer suppor... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Roulette tables with high-definition video make you feel like you're in a real casino.
I can switch between games seamlessly; there's no noticeable delay in loading times.
The dark mode UI is buttery smooth, super easy on the eyes during late-night sessions.
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The confirm button blinked grey after I…
The confirm button blinked grey after I switched the amount. No error notice, no spinner, just a dead button until I refreshed. I saved a screenshot before closing the screen. Customer support was still showing the same old note afterwards.
Four minutes on a spinner
Four minutes on a spinner, then table unavailable.
tried the next table.
three minutes, then table unavailable.
tried the third.
it opened, and the picture juddered so badly i left after two hands.
this was nine on a tuesday, which is not exactly peak, and my connection was doing 60 megabits at the time because i checked.
the slots side runs fine on the same connection, so it is something about the live product.
Not calling it the worst
Not calling it the worst, but I browsed the lobby on mobile before depositing; the useful bit was always one click deeper.
My card deposit failed
My card deposit failed, then succeeded, then the failed one appeared as pending at the bank. Support said wait.
Trust gone tbh
my £70 withdrawal switched from…
my £70 withdrawal switched from approved back to pending on Friday.
My £23 withdrawal started normally…
My £23 withdrawal started normally through Mastercard. The frustrating part was that the deposit method was greyed out for withdrawal. My bank app was clearer than the casino screen. All I was trying to do was resolve a minor account problem, honestly.
£100 out
£100 out. sat pending for five days.
approved.
then pending again for two more. paid on day eight! the withdrawal screen still says most withdrawals complete inside 24 hours of the request being deposited
I was not trying to do anything…
I was not trying to do anything complicated. My £50 weekly limit did not stop the next deposit. I refreshed twice, changed device, and the same problem stayed there. By the evening I had more screenshots than answers — what a joke.
Fire Joker froze after a feature…
Fire Joker froze after a feature started. The round returned later, but the balance updated late enough to make me nervous. I hate when the game looks fine and the money page lags. I hate having to screenshot every step like it is homework.
Bit new to all this so maybe I messed…
Bit new to all this so maybe I messed up
Grabbed the welcome spins, thought the winnings were mine, didnt clock the 40x sitting on top until I tried to cash out. fine, my fault for not reading
what annoyed me was the cashier let me request the withdrawal, then bounced it with no reason given, and support just linked the same FAQ page I'd already read twice
the lobby filter contradicted the front…
the lobby filter contradicted the front page. Somehow, round history appeared much later than the balance change. small bug maybe, but money pages need consistency. My coffee went cold while I compared the pages.
My time-out was meant to last 24 hours…
My time-out was meant to last 24 hours and ended much earlier ... The responsible gambling page gave no explanation.
balance lagged on Twin Spin so I…
balance lagged on Twin Spin so I overstaked without meaning to
From my experience
From my experience, the bonus contribution table is hidden in a tiny popup. I missed that live blackjack barely counted, then wondered why wagering had hardly moved after half an hour. Customer support wasn't rude, although sending me a screenshot of the same tiny table didn't really help.
I checked the terms before starting
I checked the terms before starting, but the app kept signing me out. That left me feeling misled rather than simply unlucky.
being fair about it
being fair about it, the two people i spoke to were both patient and neither of them talked down to me, which matters when you do not really know what you are asking. what neither of them could do was tell me why a bonus i had wagered nearly to the end was removed. one said it would be looked at. the other said the decision was already final. that was the same afternoon.
they pulled Trustly as a payout option…
they pulled Trustly as a payout option the exact week I went to use it. Had to add a bank transfer, verify it fresh, and wait an extra five days for the £35 to land.
i opened case #3158 after the account…
i opened case #3158 after the account page contradicted itself.
The issue was that the FAQ paragraph ignored the screenshot.
the chat closing mid-message was the bit that ended it for me.
I would not have cared if the site had shown one honest status, honestly.
8/10 overall.
8/10 overall.
Slots load quick, withdrawals land on time.
Good enough.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








