The first part of the session was ordinary, and I played live roulette for about twenty minutes. Then the status moved backwards to processing. I reloaded the page twice and checked the transaction hi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Every slot loads instantly, no more staring at loading screens which is fantastic.
Saturday night I uploaded my passport photo and the KYC page showed received. Next morning the same file was requested again, then Gönül told me in live chat to upload it one more time. Maybe the team... Mehr ansehen
Live dealer blackjack streams are crystal clear, just like being at a real table.
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Terms on the promo page and account…
Terms on the promo page and account page did not line up. One said x25, the other said x40. Support called both 'current'. I am not a mind reader, lads. I closed the tab after that because the whole flow felt messy.
Bonus wallet mixed cash and bonus…
Bonus wallet mixed cash and bonus balance together.
Asked Adam from live chat about a…
Asked Adam from live chat about a cashback date. He said it runs after midnight. The promo page said Monday morning. The rewards tab said no active cashback at all. I’m not expecting luxury service, just one answer that matches another screen.
The lobby filter contradicted the front…
The lobby filter contradicted the front page. Somehow, new-games tiles led to pages that would not load.
the catalogue looks bigger than it feels. That is exactly the sort of basic detail that should be clear STILL pending.
Payment status said approved on desktop…
Payment status said approved on desktop and paid on mobile. I took screenshots because the 17 withdrawal was the only thing I was trying to track. The detail mattered because the balance had changed.
The round on Reactoonz froze halfway…
The round on Reactoonz froze halfway through
Then the game opened in demo mode while real balance was visible
I only wanted to finish one round cleanly
My coffee went cold while I compared the pages
I logged the errors for a week
I logged the errors for a week. Four sessions ended with the game closing itself, always between 9 and 11 in the evening, always on the same slot. Sent the times to chat and was told to clear my cache.
the deposit page is the fastest part of…
the deposit page is the fastest part of this casino and the cashier is the slowest, and after 5 months i no longer think that is coincidence. 4 cashouts, average 6 days, all advertised as 24 hours
asked twice about the KYC requirements
asked twice about the KYC requirements, same clear answer each time
the agent quoted a 48 hour pending…
the agent quoted a 48 hour pending window, the cashier page says 24 and the terms say three days. which one is the one they actually work to, because nobody would commit to it?
The agent asked for my card screenshot
The agent asked for my card screenshot, then another agent asked again six hours later. Same account, same ticket, no sign either had read the upload notes.
Support still had the same old note afterwards.
The first part of the session was…
The first part of the session was ordinary, and I played live roulette for about twenty minutes. Then the status moved backwards to processing. I reloaded the page twice and checked the transaction history, but the same issue remained. Support answered later and blamed my connection without checking the details.
Once I registered
Once I registered, the wagering was much higher than the banner suggested.
opened a slot in a hospital waiting…
opened a slot in a hospital waiting room, which is not the fastest wifi in the world, and the game loaded fine.
the cashier, on the same connection two minutes later, would not load at all.
tried it four times before giving up.
The site looks tidy until something…
The site looks tidy until something goes wrong. After that, polite replies did not fix messy statuses. small confusion added up fast. The whole thing felt more confusing than it needed to be.. It was a small issue until the account pages kept disagreeing
After four months here and it plays out…
After four months here and it plays out the same way each time. Deposits land in seconds, a withdrawal request takes 5 days, and no one will explain the gap beyond an identical pasted paragraph.
Ellie said the missing live table would…
Ellie said the missing live table would return within a week. that was march.
logged the withdrawal at kings cross…
logged the withdrawal at kings cross station, five days on and nothing confirmed
I requested a small withdrawal of 25…
I requested a small withdrawal of 25 EUR after a short session. The account displayed under review for three business days, then the agent ignored the actual question. I sent the requested information through a support ticket. The next message asked for something different, which completely killed my trust.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
