GotItWholesale Bewertungen 90

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like,... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept bot... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Heimwerkermarkt
  3. Briefkastenanbieter

Informationen, die aus verschiedenen externen Quellen stammen

Backed by U.S. Support and Distribution. Allow Got It Wholesale to be your one-stop shop for quality, cast aluminum mailboxes, stunning street lights, decorative street signs, and beautifully distinctive yard lamps, as well as all of your energy-saving LED lighting needs. Our knowledgeable and dedicated team is here to help you create a cost-efficient residential or commercial package that perfectly suits your project, no matter the size.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

90 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Sales rep (Rebecca) was a joy to work…

Sales rep (Rebecca) was a joy to work with .... You are very fortunate to have her as a colleague....

1. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Thank you so much for your review! We are happy to hear Rebecca wowed you with her service. We strive to provide an excellent experience for all our customers and we'll be sure to pass your kind words along to Rebecca and her manager.

Have a wonderful day!

- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Excellent service!!

17. April 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Thank you for taking the time to share your review! We’re glad to hear you received excellent service. That is always our top priority.

- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Incorrect item sent

The item we received was not the item we ordered. The customer service team had the correct item sent to us in a very timely manner. We were very satisfied with the product and the customer service.

10. April 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

We're glad to hear we were able to wow you with our service! That is always our #1 priority!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Great product

Great product, better than expected

12. März 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Thank you for taking the time to share your experience! We really appreciate it!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 1 von 5 Sternen

SLOW GETTING PART

SLOW GETTING PART , RECEIVED PART DIDN'T WORK THE EYE WAS BAD '

3. März 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Darrell,

We are sorry to hear we left you with a poor experience in relation to your order.

Our typical lead time for the product you ordered is 2-4 business days and we absolutely failed to deliver on that. We will continue to work to improve the experience moving forward.

In regards to your product issue, we have a dedicated Customer Relations team in-house who would be happy to assist with getting your issue resolved. I will be forwarding your information for immediate follow up.

Let us know if you have any additional questions or needs!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 2 von 5 Sternen

Shipment was misshipped shipped all one…

Shipment was misshipped shipped all one number versus the order for multiple numbers. Returned and correction was made

25. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

William,

We are very sorry about the mixup and are glad we were able to get the issue taken care of for you.

If you have any additional needs, don't hesitate to reach out any time.


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Great company

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

This review made our day! We hope we made yours too!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service! This company is on it! They are very responsive and customer friendly!

8. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

We're glad to hear we were able to wow you with our service! That is always our #1 priority!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

I was very pleased with the light pole…

I was very pleased with the light pole I ordered. I had a hard time threading it in and I had to shave the threads off the other side but it looked good when all said and done.

16. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Thank you for taking the time to share your experience! We really appreciate it!


Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Bewertet mit 5 von 5 Sternen

Courteous

Courteous, professional, helpful in every way. Products well made and delivery was great. Everyone involved in this transaction I rate them with 5 stars. Keep up the good work!!!

22. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great post-will likely need an installer who can handle modifications.

The mailbox we ordered is really good quality and very beautiful. It was a little tricky to install. My husband had to make a few modifications. The base of the pole is smaller around than the plate on top of the mounting fork. The plate on top of the mounting fork sticks out from underneath the base. So he didn't use the fork at all, he just bolted the post directly to the cement. It doesn't come with a mount for the actual mailbox. So he had to make one out of wood. It does not come with any post for cementing into the ground. The provided post is fine for pushing into dirt or lawn. And it works for bolting directly into already laid concrete--which is what he had to do. Bolting into the already laid concrete required my husband to purchase a masonry bit and concrete bolts. A hammer drill is also necessary--but he already had one of those. If you've got someone who is capable of working around those issues, it's a great post. Very sturdy and pretty.

9. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Your website is extremely misleading…

Your website is extremely misleading about the products available and shipping times. Customer service is variable. I finally got a product but it was my 3rd choice because you don't have what is listed on the website.

9. Juni 2019
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Jaya,

Thank you for taking the time to share your candid feedback. We always appreciate opportunities to improve our customers' experiences.

We are sorry to hear your experience was not satisfactory but hope the alternate mailbox you ended up purchasing meets your needs.

Our team strives to keep listed products stocked and available for purchase but does run into situations such as what you experienced on rare occasions. In the case of the products you were interested in, the manufacturer (Knobloch) sends periodic fulfillment shipments from Germany to our warehouse in the United States which can take weeks to reach us. Once they are in stock, they usually ship in 2 to 4 days.

If you have any additional questions or comments. You can call us at 866.390.5227 or email us at customercare@gotitwholesale.com and one of our qualified Account Managers will be happy to help.

GotItWholesale.com | Customer Care Team

Bewertet mit 1 von 5 Sternen

Poor support from customer relations

Poor support from customer relations. Problem with product sent. Head person failed to return e-mail or return phone request.

3. April 2019
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

James,

Thank you for taking the time to share your candid feedback. We always appreciate opportunities to improve our customers' experiences.

We are sorry to hear your experience was less than satisfactory. Our team strives to ensure each of our customers are assisted with the utmost care and respect.

It appears our customer relations team has been in contact with you and is working to rectify your situation at this time.

If you have any future needs, you can call us at 866.390.5227 or email us at customercare@gotitwholesale.com and one of our qualified Account Managers will be happy to help.

GotItWholesale.com | Customer Care Team

Bewertet mit 3 von 5 Sternen

FIRST POST FOR MAILBOX ARRIVED BROKEN

FIRST POST FOR MAILBOX ARRIVED BROKEN. HAD TO WAIT FOR RESHIPPING OF ANOTHER ONE.

27. März 2019
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Nancy,

Thank you for taking the time to share your experience with us. We're always striving to improve our customers' experiences and appreciate all of the feedback we get.

We are sorry to hear that your first delivery contained a broken product, but hope the replacement has met or exceeded your expectations.

If you have any future needs, let us know. We're always happy to help.


GotItWholesale.com | Customer Care Team

Bewertet mit 5 von 5 Sternen

Fast courteous

Fast courteous on-phone ordering. Nice quality product. Website ordering did not work, but phone experience was very good. Delivery was within days.

8. März 2019
Bewertung ohne vorherige Einladung
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Antwort von GotItWholesale

Robert,

Thank you for your review! We apologize for the difficulties on the website, but are glad to hear you had a great experience with Jesús! We're also happy to know you love the product.

If you have any future needs, let us know. We're always happy to help.


GotItWholesale.com | Customer Care Team

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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