Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was a... Mehr ansehen
Unternehmen hat geantwortet
Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Mehr ansehen
Unternehmen hat geantwortet
We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.
Kontaktinformationen
280 Interstate N Cir SE, Suite 250, 30339, Atlanta, Vereinigte Staaten
- (844) 239-7711
- support@goloadup.com
- goloadup.com
4,2
Gut
1506 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Appointment made right …
My appointment was continually set back all day, until it was finally dark. Very poor communication with the driver. As I was just moments from cancelling my credit card payment, I was finally contacted by customer service who promised first pickup the next morning. He was easy to work with, thoughtful and understanding, and just as promised, the loaders were at my house the next morning to remove my item. They were professional, polite, and were gone in less than 30 minutes. I will definitely call on them again! Thank you especially to customer service for making this right!
16. März 2026
Antwort von LoadUp Junk Removal
Hi EMG,
Thank you for your feedback. We apologize for the initial service delays you experienced. We strive to provide timely and reliable service, and we regret that we fell short in this instance. We’re glad to hear that when the team arrived, they provided excellent service and that our customer service team was able to assist you well. We hope to have the opportunity to assist you again in the future. Thank you for contacting LoadUp!
No bells or whistles, just good work
They were on time and got it done in less than an hour. And, that involved getting heavy items from the third floor and a lot of paint cans.
23. März 2026
Antwort von LoadUp Junk Removal
Thank you for the awesome review, Sid! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Excellent service and competitive prices
Excellent, reliable and on time service. Reasonable and competitive prices. I’ll utilize LoadUp again the next time I need them. Highly recommend this company
18. März 2026
Antwort von LoadUp Junk Removal
Thank you for the kind review! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Removed old furniture
Arrived on time and moved the furniture out of the house appears to be easy. No damage to the furniture or the house
23. März 2026
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Patricia!
LoadUp review
The load up people made everything go so soothly from calling and scheduling to the guys coming and doing the work. They were friendly, efficient, safe, and professional. I couldn't be happier.
16. März 2026
Antwort von LoadUp Junk Removal
Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Antonio!
Lifesaver for my elderly parents
Loadup was so helpful in my 88 and 90 year old parent's move. They were able to lift very heavy furniture and clear out their garage and basement of belongings
23. März 2026
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Susan!
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Mamie!
BEWARE!!!
I had an appointment with these people I made 10 days in advance. My window was between 8-12. At 12 I got a text saying they are not able to find anyone to come and pick this up. I took a day off work and sat here waiting on someone that had no intention of showing up. They text me 20 times and ask to make an appointment for the next day and here we are, the next day and nothing. NOTHING. This is how they conduct business. They make appointments and don’t show up; multiple times.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Hi Brandy,
Thank you for taking the time to share your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you experienced, as we understand how important reliable and timely service is to our customers. While we strive to deliver the highest quality of service at LoadUp, occasional delays can occur due to unforeseen circumstances, despite our best efforts to prevent them. Your time is extremely valuable to us, and we regret any disruption this may have caused. If there is anything more we can do to help resolve this issue or improve your experience, please reach out to us at support@goloadup.com. We appreciate you for reaching out to LoadUp.
Great job
Christina and her family showed up on time and were so kind and efficient! Highly recommend.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Thank you for the awesome review, Cheryl! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Quick and Easy Couch Removal
Used LoadUp to get rid of an old couch. Easy to schedule, on time, and done fast. Couldn’t have been smoother.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Ryan!
I love that they are a local business
I love that they are a local business, they are very respectful and conscientious! I would recommend them 100% of the time! I will also use them on the future if needed! Thank you Mathew & Rhion!!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Thank you for the kind review, Teresa! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Flat out terrible company
Flat out terrible company. Beware
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Hi Matt,
Thank you for taking the time to share your recent LoadUp experience. We strive to provide exceptional service for every customer, and it seems we may have fallen short this time. We’d greatly appreciate hearing more about your experience to understand how we can improve and make things right. Please don’t hesitate to reach out to us at Support@goloadup.com.
NO SHOW
The order was scheduled to be picked up yesterday between 8am and 12pm. They did not show to pick up the order yesterday. At 4pm I finally received communication stating they couldn't make it that day. Is 0 stars an option?
UPDATE: As requested I have contacted LoadUp "so they can find a solution to make this right". Will update here if their response/outcome is meaningful.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Hi Michelle,
Thank you for bringing this to our attention. We strive to provide timely and reliable service; however, there are rare delays that may occur beyond our control despite our best efforts. We understand your time is valuable, and we regret that we fell short of your expectations. Please reach out to us with your order number at support@goloadup.com so we can find a solution to make this right. We truly appreciate your contacting LoadUp.
Quincy and his assistant were very…
Quincy and his assistant were very efficient and friendly. The job went off without a hitch and I will definitely use go Load Up again and will recommend this company to friends and associates. Thank you.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von LoadUp Junk Removal
Thank you for the kind review, Bob! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, Don!
Antwort von LoadUp Junk Removal
Thank you for the feedback, Wendy! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Friendly and Professional
Service was prompt and super friendly. I'd definitely use them again in the future.
16. März 2026
Antwort von LoadUp Junk Removal
We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp, Tabitha!
Eddie and his team were polite
Eddie and his team were polite, efficient, and on time. They were a great help! Thanks
16. März 2026
Antwort von LoadUp Junk Removal
Thank you for the feedback, Steve! We’re thrilled to hear you had a great experience with the team, and your support is truly appreciated. Thank you so much for choosing LoadUp!
Polite
Polite, efficient, no mess and even hauled off the remnants of the foam undermattress pad
16. März 2026
Antwort von LoadUp Junk Removal
Thank you for choosing LoadUp, James!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.