Purchased a gokart used and went to gokartsusa website to find replacement parts. Sent an e-mail with photos of the parts that I needed and didn't receive a response. Called the phone number and the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering was easy (just pay attention to slight differences in products) but due to COVID shipping was slower than normal. And of course we were impatient due to excitement. But the Go Kart is awesome... Mehr ansehen
Unternehmen hat geantwortet
Do not order from this company. If you ever need any assistance after purchase you will not be able to speak with a human. Go kart came with broken lights, contacted customer service (through text, on... Mehr ansehen
APPEARS TO BE THE SAME ISSUES I WAS TOLD ORDER CANCELLED 3 TIMES AND 2 CARDS I HAVE 780 PLUS CREVERYDIT AND ACCUSED OF FRAUD. VERY POOR CUSTOMER SERVICE. THE AGENT TOLD ME ECHECK WAS THE ONLY OPTI... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Warehouse Direct Sales, Nationwide Shipping Order Online
Kontaktinformationen
3839 McKinney Ave. Suite 155-258, 75204, Dallas, Vereinigte Staaten
- 8888865846
- support@gokartsusa.com
- gokartsusa.com
Hat keine negativen Bewertungen beantwortet
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The prices of the extra parts are unreal
The prices of the extra parts you can find here are really good. I highly recommend buying here if you're looking for quality and affordability. I've bought here countless times already without breaking the bank.
Great spare parts
The spare parts here are on a different level! Easily some of the best quality spare parts I've ever purchased. I'm not sure, but it's almost like they're better than the original parts.
Outstanding Service!!
Outstanding Service!!! They spent an hour chatting with me to find a part for a newly released model from Trailmaster. You will not find anyone with these parts that will help you as they do here. Outstanding experience!! I Will be back for sure.
Love this place
I can't recommend this store enough. As a beginner myself, it was quite easy to buy a kart. A lot of information about the karts is available and the customer support team is very responsive. Good place for newbies looking to buy their first GoKart.
Has not disappointed
If you decide on buying replacement parts here, I'm pretty sure you won't regret it! Every single item I've bought here has been amazing in terms of quality and value.
Waited six months and got no help
WAITED 6 MONTHS BEING TOLD IT WOULD BE HERE 3 SEPARATE TIMES. EACH TIME, NO NEWS. THEN WHEN CART SHOWS UP IT HAS COUPLE ISSUES, THE FUEL JUST QUITS, BUT AFTER BLOWING OUT THE LINE THE GAS RUNS OUT GREAT. HOOK IT BACK UP CART RUNS GREAT THEN IT DOES IT AGAIN. AND AFTER DRIVING LESS THEN ONE HALF MILE THE REAR BRAKE STARTS AN EAR PIERCING .SQUEALING. WHEN I CALL TO SEE IF SOMEONE COULD TELL ME HOW THE FITTING ON THE BOTTOM OF THE TANK FUNCTIONS ALL I GOT IS (THAT'S PART OF THE SET UP) NO CLUE.... OBVIOUSLY SO GETTING INFORMATION ON THE SQUEALING BRAKES SAME ANSWER......NO SHOP MANUAL AVAILABLE. I HAVE WORKED ON EVERYTHING FROM 1100 HP SNOW BLOWERS TO CHAIN SAWS AND BUILT MY OWN HOT ROD FROM THE FRAME UP TILL I RETIRED. THE SECOND PERSON I SPOKE TO WAS INSULTING. HE WAS CLUELESS BUT SAID ANY MECHANIC WOULD KNOW AND I SHOULD TAKE IT 60 MILES AWAY. I'm sorry but I lost it with the guy. So don't count on any help other then the owner's manual, nice cart I am sure it will be fine after I replace or repair the offending parts. WOULD I ORDER FROM THEM AGAIN NOT ON YOUR LIFE!
Happy with my purchase
Very happy with all of my purchases here. Recently, I just bought a few parts for the kart I also bought from here. Everything has been high quality and superb! Looking forward to more transactions in the future!
Easily the best place to buy replacement parts
This shop is easily the best place to find replacement parts for your kart. Not only are the prices a bargain, but they are also very high quality. Happy customer here!
Great online store
Buying here has been a pleasure. Every time, the transaction was smooth, the customer support team was responsive, and the products are all prices fairly. Looking forward to more purchases from here.
Poor customer service
Poor customer service
-Will not verbally speak to customers
-Slow to reply to customer via email
-Lead time is outrageous (16 weeks to receive my kart)
- go cart had issues right out of the crate
- tried to call for help no answer

Antwort von GoKarts USA®
Karts feel sturdy
I've purchased a go-kart here, and to be fair, they really feel like they were made to last. One of the more sturdy karts I've tried in the past. Will definitely recommend it!
There very bad these people stole my…
There very bad these people stole my money and act like they sent it bad in reality I called my bank and they say there are no refunds to my account .. and now I flash on them and they don’t want talk off course yall stole my money I’m gonna catch up with them
Love the go-karts you can find here!
I really love the gokarts you can find here! Absolutely no complaints from me in terms of quality. Using them even for the first time, you can really feel the quality and be confident that they will last a long time
Very nice replacement parts
The replacement parts here are really nice. One of the best places in my opinion. If you're looking for high-quality replacement parts, then I'm telling you, this is the best place.
Overall 5-star service
5-star service! The website, with all the pictures and information about the go-karts, really makes you feel like you're buying them in a retail store. I was very happy when I finally received my kart because it exactly fits the description.
Prices are good
The prices are good. Lots of amazing deals can be found in this store. I've purchased two karts already, along with a few replacement parts, and trust me, you're really getting your money's worth!
Do not order from this company
Do not order from this company. If you ever need any assistance after purchase you will not be able to speak with a human. Go kart came with broken lights, contacted customer service (through text, only way to communicate with them) and they push you off to manufacturer who cannot speak English. Please go to your local Go-kart dealer to make a purchase. Even if the price tag is higher, you won’t pay $300 for shipping and no customer service.
Very convenient to use
Very convenient purchasing experience. The store is easy to navigate through, the prices are fair, and delivery is quite speedy. One of the best overall online shopping experience I've ever tried
My favorite one stop shop for gokarts
This has been my favorite one stop shop for gokarts for quite a while now. To summarize, the quality of the karts is good, the prices are competitive, the customer support is friendly, and there is an abundance of high quality replacement parts. You can't go wrong with these guys
Friendly staff
The staff is very friendly and pleasant to talk to. I never felt shy asking questions about the products as the customer support seemed like they were genuinely interested in helping me out. I really appreciate that
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