I was very pleased with my purchase at GTS. The price was great and the processing was easy and fast. The calipers are great and of excellent quality, I can already tell they are much more precise tha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I bought an Autel scanner. I was skeptical with a discounted price, but it was perfect. My order was backordered so delivery took a little while. Great experience overall.
It was a very long wait to receive the product, however, at least there were updates on the delays. Order was placed in February and received in May. I have had no negative feedback from my requestor,... Mehr ansehen
Unternehmen hat geantwortet
I ordered and paid for this device in December 2025 under the pretense that the lead-time was 3 weeks. We didn't receive the device until May 2025. That's way more than 3 weeks. The communication... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Kontaktinformationen
312 Raleigh Street, Suite 9, 28412, Wilmington, Vereinigte Staaten
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
4,1
Gut
944 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Product came quick
14. März 2026
Antwort von Global Test Supply
That's great, Kevin! We appreciate you sharing your feedback.
Im still waiting for answer about the…
Im still waiting for answer about the stand i need for the cordsge meter i order
14. März 2026
Antwort von Global Test Supply
We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. We’re currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.
Antwort von Global Test Supply
Thank you for your feedback, Rob! We look forward to working with you again.
IT TAKES TOO LONG TO CALIBRATE THE…
IT TAKES TOO LONG TO CALIBRATE THE EQUIPMENTABOUT A MONTH FROM THE TIME I SEND IT UNTIL I GET IT BACK
14. März 2026
Antwort von Global Test Supply
We’re sorry to hear about your experience, Erasto. Calibration turnaround times can vary depending on the equipment and workload, but we understand how important timely service is and apologize for the delay you encountered.
We’re always working to improve our processes and appreciate you bringing this to our attention. If there’s anything we can assist you with, please don’t hesitate to reach out—we’d be happy to help.
Order not shipped within reasonable…
Order not shipped within reasonable amount of time. 2 months past promised date. Only shipped when I tried to cancel.
14. März 2026
Antwort von Global Test Supply
We sincerely apologize for the delay with your order, Pamela. An unforeseen issue on the manufacturer’s side prevented us from receiving the part within the expected timeframe. We are currently reviewing this with them to ensure that lead times are met moving forward. Thank you for your patience and understanding.
Still not happy
Still not happy. Still did not receive my missing parts to my chimney sweep. Now I'm supposed to send pictures of what I got so you can see what I didn't get after I gave you a detailed inventory and an email of what I did not receive from what I was supposed to receive. Why is this my responsibility? As a customer I feel like I should have had better service. I am in the customer service industry and I never treat my customers this way. Emailed three times called twice. All they said is sent pictures. I don't understand what's sending pictures would do.. Even ask for a complete refund and I would send back the few pieces I didn't get. Still nothing
14. Februar 2026
Antwort von Global Test Supply
Thank you for your feedback, and we’re sorry for the inconvenience caused, Vincent. Requesting photos is part of our standard process to confirm missing items, but we understand this added an extra step. A replacement kit has now been arranged at no charge to resolve the issue. If you need anything further, please feel free to contact us directly.
High Quality Caliper
Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a “lifetime” tool for him and after doing much research, settled upon a Mitutoyo. Global Test Supply had the best prices on Mitutoyo Calipers, and the company had excellent reviews online. I was impressed with the shipping speed as well — it arrived a couple of days after I ordered it. My son is very happy with the quality and feel of this tool. Would purchase from Global Test Supply again. Love that it is a USA company and that they carry authentic, high quality tools.
14. Januar 2026
Antwort von Global Test Supply
Thank you so much for choosing us for such a meaningful gift. We’re honored to be part of your son’s journey and truly appreciate your trust in us. It means a lot to hear he’s happy with it! We look forward to working with you again in the future.
I entered a contest they had and I won.
14. Februar 2026
Antwort von Global Test Supply
Congratulations, Troy! Enjoy your winnings.
Antwort von Global Test Supply
Thank you for your feedback, Bruce. We determine our stocked items based on both sales trends and product availability.
If you need assistance with anything at all, please don’t hesitate to reach out, we’re always happy to help.
Wishing you a wonderful day!
It the worst place to buy tools
It the worst place to buy tools , I bought in December a yellow jacket clamp amp-meter and I received one non functional in January and since I still waiting for it...I strongly not recomand..
14. Februar 2026
Antwort von Global Test Supply
We're very sorry to hear this, Constantin. We've opened a ticket to look into this matter further, and will be in contact as soon as possible.
I purchased 4 high low thermometers and…
I purchased 4 high low thermometers and 3 didn't work at all and one didn't work correctly. I have tried to get them to give me replacements or my money back and I didn't get either. Just a big run around with minimal to no responses.
14. Februar 2026
Antwort von Global Test Supply
We apologize for the inconvenience, Brad. We looked into this and see we needed some additional information from you to understand the situation fully, and while we were doing our best to resolve it, we weren’t able to get back to you as quickly as we would have liked. We really appreciate you working with us to resolve the issue with the thermometers. We hope to have the opportunity to work with you again in the future.
Am very satisfied about my purchased,
Am very satisfied about my purchased,
Very responsive, Am really happy to have my item as described.
14. Februar 2026
Antwort von Global Test Supply
Love to hear that you had a good experience, Louis. We appreciate you choosing to shop with us.
Antwort von Global Test Supply
Love to hear it, Tami! Thank you :)
Antwort von Global Test Supply
Fantastic! Thanks for sharing that with us, Steve. We look forward to working together again soon.
Good Flare tool
Have been looking for a good flare tool that really worked so looked one up an ran into your advertisement an the price so ordered it. I really like it work's very good. I would let anyone know to order from y'all great service an prices. Kept me informed on the order.
14. Februar 2026
Antwort von Global Test Supply
We're glad to hear everything went well from start to finish! Thank you for sharing your feedback, Genia. If you need anything else, you know where to find us.
Took 3 months to arrive
The product I ordered took 3 months to ship and arrive. Don't sell me something that is out of stock if you don't plan on telling me it is out of stock.
14. Februar 2026
Antwort von Global Test Supply
Please accept our apologies, Jennifer. You’re right. After reviewing the situation, we found that a few steps in our protocol were missed. We’ve addressed this internally to prevent it from happening again. We've also updated the lead time on our website to reflect the timeline better. We truly appreciate your feedback, as it helps us improve.
I placed order 709972 for recovery…
I placed order 709972 for recovery machine and upon delivery I discovered that this machine designed for european power 230V and I can't use it in USA. This information was not listed in description on GTS website for this tool. I requested return for refund, but GTS said that it is my fault that I didn't make more research on this tool on internet and I should pay for my fault 25% restock fee. GTS didn't took they responsibility provide on tools correct information and did't accept their responsibility on this misleading info on their web that let me purchase this tool.
14. Dezember 2025
Antwort von Global Test Supply
We’re sorry about your experience. At the time of your purchase, the product page did not clearly specify that the unit had a European-style plug. This information has since been corrected on our website. Once the issue was reviewed, the restocking fee and freight charges were refunded in full. We apologize for the inconvenience this caused and appreciate you bringing this to our attention, as it helped us improve our product information. If there is anything further we can assist with, please feel free to contact us again.
GTS sold me tools which I can’t use in…
GTS sold me tools which I can’t use in USA because of it designed to be used for 220V and comes with power cords for Europe power outlets. But this information was not provided on tool description and I discovered it upon tool delivery. I requested return and refund. GTS said that it is my fault that I didn’t checked somewhere else that this tool is not compatible with US outlets, and charged me 25% restock fee for return, even I requested return because of misleading info on tool description. All this experience was similar with fraud.
14. Dezember 2025
Antwort von Global Test Supply
We’re sorry about your experience. At the time of your purchase, the product page did not clearly specify that the unit had a European-style plug. This information has since been corrected on our website. Once the issue was reviewed, the restocking fee and freight charges were refunded in full. We apologize for the inconvenience this caused and appreciate you bringing this to our attention, as it helped us improve our product information. If there is anything further we can assist with, please feel free to contact us again.
Sent expired reagent and refund process…
Sent expired reagent and refund process very late and keep the delay of refund!
14. Januar 2026
Antwort von Global Test Supply
We sincerely apologize for the inconvenience this caused you, Phanet, and appreciate you bringing this matter to our attention. Due to the unexpected delays with the replacement shipment, we issued a full refund instead. We have also reviewed this situation internally and reinforced our procedures to prevent this from happening again.
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