Glisshop Bewertungen 

194
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent product and service. My order arrived much quicker than expected and its absolutely perfect. Very happy, price was unmatched too 🙌🏼 Thank you

Bewertet mit 5 von 5 Sternen

Wide choice of equipment, many well priced offers, easy order process. Customer services prepared to really help as much as possible. Recently ordered skis which are exactly as described, bindings wer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... Mehr ansehen

Unternehmensdetails

  1. Sportgeschäft

Vom Unternehmen geschrieben

Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

194 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(194)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Far to slow on delivery no…

Far to slow on delivery no communication at all

20. Juli 2026
Bewertung ohne vorherige Einladung
Glisshop-Logo

Antwort von Glisshop

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the delivery and communication.

After reviewing your order, we can see that it was shipped on 10 July and successfully delivered on 21 July. As we are based in France, orders to the UK are first transported to the border by a French carrier before being handed over to Royal Mail after customs clearance.

As indicated on our delivery information page, shipping to the UK can take 5 to 7 working days after dispatch, depending on customs processing times, which unfortunately are outside of our control. We understand that waiting for your order can be frustrating and apologise if the tracking updates did not meet your expectations.

Thank you for your understanding, and we hope you enjoy your purchase.

The Glisshop Team

Bewertet mit 3 von 5 Sternen

If you don't need your item in a hurry. Then it'll be fine.

Ok, so first the good bits. The item i bought was good, and also at a reasonable price and the staff responded to my emails quickly, and with courtesy. BUT... The reason I bought from them (because I could of have the same item cheaper from elswhere) was their advertised quick dispatch time, and the fact they used Royal mail rather than Evri. The item i bought weighs 25gm (without packaging) and I was charged £20 for delivery from France to the UK. I felt this would have been ok if delivery was going to be quick. But they used a budget delivery option that took just shy of 2 weeks. I had to contact them after a few days because my order had not yet been processed. They said it had been delayed (no reason for that) and that it would be dispatched soon. 4 days after the order the tracking updated to "were expecting it" and that's where it remained until it arrived in the UK. I just feel like I could have paid less elsewhere, and got it just a quick, if not quicker. Ive had items with free postage delivered from China faster. All in all, im happy with the product. But I felt a paid a premium for cheap postage. I don't think I'll be using them again.

16. Juli 2026
Bewertung ohne vorherige Einladung
Glisshop-Logo

Antwort von Glisshop

Hello and thank you for taking the time to leave your feedback.
We are delighted to hear that you are happy with the product you ordered. However, we understand that the delivery time and cost did not meet your expectations, and we appreciate the opportunity to clarify this. As we are situated in France, we use a French carrier to ship to the UK border and once the parcel has cleared customs it is handed over to Royal Mail for a 48h delivery.
As indicated on the delivery page, we dispatch orders to the UK twice a week (Tuesdays and Thursdays). Unfortunately, due to a slight delay in order processing times, your order was dispatched on the Thursday rather than the Tuesday and we apologise for this inconvenience. The shipping time itself can vary between 5 to 7 days depending on how long the parcel is held in customs.
Regarding the shipping cost, please note that the £19.99 delivery charge includes customs duties and related import costs, ensuring that no additional charges are payable upon receipt of your order.
We apologise for any disappointment caused and thank you for your understanding. We hope you enjoy your purchase.
Best regards,
The Glisshop team

Bewertet mit 1 von 5 Sternen

Packaging for skies was terrible worst…

Packaging for skies was terrible worst I’ve ever known literally just put in a box no foam no wrap nothing

14. Juli 2026
Bewertung ohne vorherige Einladung
Glisshop-Logo

Antwort von Glisshop

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear that the packaging did not meet your expectations.

We sincerely hope your skis arrived in perfect condition. If you noticed any damage upon delivery, please don't hesitate to contact our customer service team at info@glisshop.com. We’ll be happy to review the situation with you and find the best possible solution.

Thank you for your feedback, as it helps us continue to improve.

The Glisshop Team

Bewertet mit 5 von 5 Sternen

Just taken delivery of a pair of skis…

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the correct fitting of the binding. The skis arrived in a proper ski box and well packed, the spring loaded sole plate held in the down position, basically there was no danger of damage in transit.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. I had read that it can take a while for delivery but I was very pleased and I was able to track my ski’s. Less that two weeks and they have already been sent to Santa for my Christmas present this year. Highly recommend this company.

19. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Maui Jim sunglasses…

Bought a pair of of Maui Jim sunglasses from Glisshop. They cost £50 less than anywhere I could find in the UK, including the postage from France to the UK.

Took about 10 days for them to arrive, which was quicker than they stated.

I wouldn't hesitate to buy from them again

19. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A happy customer!

Apologies for a review in English, but my French isn't good enough (yet)! I was looking for a particular ski jacket that I liked the look of and found it available on a few sites. I don't tend to buy clothes online as I like to try things on, but decided to try Glisshop as the price was really good (with customs tax for the UK already included) and a return was possible if it turned out I didn't like the jacket. I needn't have worried - the dispatch-to-delivery time was exactly as promised, and I really like the jacket. A really good experience all round.

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy ordering

Easy ordering. Good price. Taxes and duties included. Well packaged and received in good condition. Recommended.

27. Mai 2026
Bewertung ohne vorherige Einladung

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