Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We highly value all our customers at Gioo Casino. Within our extensive game collection, you're sure to discover your preferred games. We provide an extensive range of payment options, a user-friendly website interface, top-notch service, and robust data security. Our exceptional support experts are available around the clock to assist you.
Fast vertification.
Fast cashout.
Have my money within a day.
Perfect
Antwort von Gioo Casino
Dear Peder,
Thank you for your honest feedback!
It is nice to know that you are satisfied with our casino and had a pleasant experience with fast and convenient withdrawal and verification.
We wish you more and more luck ahead!
Regards,
Gioo Casino Team
Verficatie duurt wat langer maar daarna dikke prima hier! Gebruik gemaakt van de welcome bonus. Daarmee 500 euro verdiend, rond gespeeld en daarna netjes op mijn rekening ontvangen. Begrijp de negatieve reviews niet!
Antwort von Gioo Casino
Dear S. J. J.,
Thank you for sharing your thoughts!
We're pleased to note your satisfaction with our casino and the efficient and straightforward withdrawal and verification process.
Your appreciation is greatly valued!
Regards,
Gioo Casino Team
I won 400 euros. Yes, it took two days to get them. Yes, the verification took some time. But I got it without any strings attached.
It all could go faster, but the casino is legit and pays.
Antwort von Gioo Casino
Dear Lucas,
Thank you for your review!
It's a pleasure to hear that you liked our KYC and withdrawal process, as we put everything in making it as pleasant as possible. Since the KYC must be done before the cashout, it may take some time, but we are happy to help you in case of any questions or issues.
Wish you all the best!
Best regards,
Gioo Casino Team
I made a deposit of 50€ a few weeks ago.
I made the deposit via trustly, and after the first week of not seing the money in my account, I was in contact with their costumer service.
They've kept asking me for transactions information and bank receipts from my deposit (which i've sent Them many, many times) and they keep asking me for it over and over like im in touch with a non-human.
Now, after 3 weeks i've given up on my 50€ - i did everything the costumer support told me, and i've given Them every single bit of bank- and transactions information i have from my deposit!
Edit: After 14 months my deposit was accepted, which i am grateful for.. i guess..
The problem is, that my acc still isnt verified?? so i couldnt withdraw the money… i gave up and ended up just gambling the money away.
You guys seriously have to work on account verification techniques..
Antwort von Gioo Casino
Dear Matt,
Thank you for your review!
We would like to inform you that your deposit has been credited to your account. To make it up to you for the long waiting, we are offering compensation in the form of a bonus that can be used in our casino. Please reach out to us for more information on how to activate this bonus.
We sincerely apologize for any inconvenience and hope that you will remain a satisfied player with us.
Kind regards,
Gioo Casino team
Heb netjes 20 euro gedoneerd, en nog steeds niet binnen, waardeloos hier
Antwort von Gioo Casino
Dear Maurice,
Thank you for your fair feedback!
Please accept our apologies for the inconvenience. We would be happy to help you and resolve your situation, but unfortunately you did not leave your contact information for further communication in your feedback. Feel free to contact our 24/7 support, and we will do our best to change your mind about us.
Best wishes!
Regards,
Gioo Casino Team
Wat een (oplichters) bende, 8 dagen na mijn verzoek op uitbetaling nog geen uitbetaling ontvangen. Het is te triest voor woorden, alleen maar vragen op geduld en dat ze er mee bezig zijn. Hier heel ver weg blijven als je geld je lief is.
EDIT: Na 1,5 week bericht ontvangen dat ik fraudeur zou zijn. Wat complete onzin is. Ik heb alles aangeleverd wat ze wouden hebben voor uitbetaling. Blijf hier heel ver weg als je geld je lief is.
Antwort von Gioo Casino
Dear Wesley,
Thank you for your feedback!
We are sorry to hear about your situation, as we strive to offer only the best service to all players.
However, please be informed that we take KYC-process seriously, and, as per our Terms & Conditions, we have to suspend the payouts if any fraudulent activity is involved. We hope for your understanding and cooperation, and we'll be happy to help you with any issues!
Best regards,
Gioo Casino Team
scam site, worst of the worst. hotel California, you can deposit but you can never make withdrawal.
Antwort von Gioo Casino
Dear Swedish CasinoPlayer,
We appreciate your honest feedback!
We apologize for any inconvenience you've experienced. Regrettably, your contact details weren't included in your feedback, hindering our ability to assist and address your concerns. Please reach out to our 24/7 support team, and we'll make every effort to improve your perception of our services.
Best of luck to you!
Regards,
Gioo Casino Team
Absolute scam site which hides behind third party agreements,and will then after you have signed up inform you that any bonus offerings if not via email are not legit.I provided all that was asked for a measly 20 free spins and was made to jump through hoops and ended up nowhere,dont waste time there and certainly dont give any money
Antwort von Gioo Casino
Dear Wollygog,
Thank you for sharing your experience with us!
We are sorry for any inconveniences you have faced in our casino. Our players' satisfaction has always been and remains our priority, and we would love to regain your trust and hope to hear from you again!
Wish you best of luck!
Regards,
Gioo Casino Team
Jeetje wat een k.. casino, ze helpen je nooit als je een keer wat fout doet of niet goed invult. Ze komen je nooit tegemoet.
Je wint ook nooit wat. Dus NOOIT aan beginnen!!!
Antwort von Gioo Casino
Dear Sandra,
Thank you for sharing your experience with us!
It's a shame that you have such bitter aftertaste after our casino. But we are always ready to help you with any issue, feel free to contact us via chat or via e-mail on our website. Our support is working for you around the clock.
Best wishes!
Regards,
Gioo Casino Team
WARNING DO NOT PLAY ON THIS SCAM SITE!!!!!
This is a scam site do not ever play here... even there bonus offer is a scam. I did my first deposit I had only 2 option so I choose Neteller. I got no bonus probably because all possible deposit option is excluded from the first depoist bonus..... what a joke. Do not ever play here if you want to have a nice casino experince... do not let this site scam you.
Antwort von Gioo Casino
Dear Dan,
Thank you for feedback!
It's unfortunate to hear about your negative experience with us. We understand your concerns, and we'll do our best to improve our service!
However, we would also like to point out that as per our Bonus Terms & Conditions, players depositing with Skrill and Neteller won’t be allowed to claim welcome bonuses. But, you can claim future bonuses with these payment methods.
If you'll face any issues, or have any additional questions, we are available round the clock!
Regards,
Gioo Casino Team
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
