Order 5xl size 46inch wasit as not a little man got trunks there about a size 50 inch it looks like a skirt sizing is all wrong emailed company sent pictures ASKED FOR REFUND YOU ONLY HAVE 2 HOURS FRO... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered two of the personalised ashes urns for my Brother and I to keep our Mother’s ashes close to us. One in gold and one in silver, they are perfect, great quality and beautiful even better than an... Mehr ansehen
Bought the heart shaped slate with photo gift for my sister's wedding anniversary, much better than expected. Well packed so no problems there and I'm sure she'll love it.
I could not be happier with my order than I am now. It is beautiful. I actually made an error in the wording but I contacted you and you kindly sorted it out for me. I would not hesitate to use you ag... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.
Kontaktinformationen
Vereinigte Staaten
- contact@giftsoul.co
- giftsoul.co
4,1
Gut
85 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good quality product and excellent service
I was kept informed all the way before it arrived and the delivery was prompt. It is a good quality item and I am very pleased with the end product it made my husband smile and he’s looking for a place to hang it. Thank you x
3. August 2026
Bewertung ohne vorherige Einladung
Fast shipping and a great product!
Fast shipping and a great product!
4. August 2026
Bewertung ohne vorherige Einladung
I don't like when I ask if a company is…
I don't like when I ask if a company is an american company and am told yes. Then find out that the products are made and shipped from China. Very deceptive.
Responding to Giftsouls response to me:
I am not responding only to an item being shipped from another Country. American made means made in America by people in this Country. Being an American Business does not mean that you have an address with a Suite number in America, it means that your products are made in this Country. That is what I want to support.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi Kelley,
We’re sorry that the product’s origin made you feel uncomfortable. Giftsoul™ is a U.S.-based business, while our personalized items may be produced and shipped from different manufacturing facilities depending on the design, availability, and production requirements.
Could you please let us know whether you have already received the product and experienced an issue with its quality or condition? If it has not arrived yet, we kindly ask that you wait until you can assess the actual item and craftsmanship.
A one-star review based solely on the shipping origin may give others an incomplete impression and can significantly affect a small business. We’d genuinely appreciate the opportunity to understand your experience and assist with any product-related concern.
— Giftsoul™ Customer Service
We were led to believe that our object…
We were led to believe that our object purchased was slighter bigger than what we received
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi Dawn,
We’re sorry the item appeared smaller than expected. Each order is produced and shipped according to the size selected and confirmed at checkout.
If you believe you received a different size from the one you ordered, please email review@giftsoul.co with your order number and a photo showing the item’s measurements. Our team will prioritize your case, verify the purchase details, and assist you further.
— Giftsoul™ Customer Service
Kept informed of when delivered
Kept informed of when delivered
3. August 2026
Bewertung ohne vorherige Einladung
Perfect sale all the way though super…
Perfect sale all the way though super quality item super communication well worth the money will use again
4. August 2026
Bewertung ohne vorherige Einladung
Not happy as I ordered this as a gift…
Not happy as I ordered this as a gift for my husband for our 25th wedding anniversary and it has arrived bent and I’ve emailed and had no response as yet 🤨
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi Amanda,
We’re truly sorry that your anniversary gift arrived bent. We aim to respond to all customer inquiries within 24–48 hours, and we have carefully checked our records but could not find an email or order matching the information shown in this review.
Please email us at review@giftsoul.co with your order number and photos of the damaged item. Your case will be prioritized so we can verify the purchase and provide a suitable solution as quickly as possible.
— Giftsoul™ Customer Service
Delighted with the product
4. August 2026
Bewertung ohne vorherige Einladung
The plaque for my garden is so personal…
The plaque for my garden is so personal and special. I love it!
3. August 2026
Bewertung ohne vorherige Einladung
Beautiful Forever Love
I purchased two urns for my parents. I have had their ashes for some time. I am glad I waited until I saw this. They are beyond perfect. The size and beauty allows for honoring them - quietly, respectfully, and lovingly. The urns are now forever a part of my life. The pair is kept on my dresser where I can glance at it and smile from my heart.
1. August 2026
Bewertung ohne vorherige Einladung
Love it
Love it! Great quality. Great communication. Quick delivery. I will be ordering again.
1. August 2026
Bewertung ohne vorherige Einladung
Very disappointed
The product arrived flat packed and was nothing like the description. It is just a tacky piece of plywood that certainly wouldn't hold up many books on a shelf.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi Jane, we’re truly sorry that the product did not meet your expectations. Please email us at review@giftsoul.co with your order number and photos of the item so our Customer Service team can prioritize and review your case. We’re unable to verify the purchase from the information shown in this review, but we’d appreciate the opportunity to investigate and assist you properly.
— Giftsoul™ Customer Service
GREAT ITEM AND FAST DELIVERY THANK YOU
2. August 2026
Bewertung ohne vorherige Einladung
Order 5xl size 46inch wasit as not a…
Order 5xl size 46inch wasit as not a little man got trunks there about a size 50 inch it looks like a skirt sizing is all wrong emailed company sent pictures ASKED FOR REFUND YOU ONLY HAVE 2 HOURS FROM WHEN YOU ORDER TO GET REFUND 2 HOUR WTF SO STUCK WITH A SKIRT. PLEASE PLEASE PLEASE SAVE YOUR MONEY DON'T BUY BECAUSE YOU WITH NOT GET A REFUND
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi, we’re truly sorry for the experience and understand how frustrating this must be. Please email us at review@giftsoul.co with your order number and photos so our Customer Service team can prioritize your case. We’re unable to verify your purchase from the information shown in this review, but we’d really appreciate the opportunity to investigate and assist you properly.
— Giftsoul™ Customer Service
My first experience
I was really surprised that it looked so good. Great quality. I love it!
1. August 2026
Bewertung ohne vorherige Einladung
The picture looks great!
I love it so much.its every thing I hoped for!
2. August 2026
Bewertung ohne vorherige Einladung
The product was better than expected
The product was better than expected, really pleased with the quality and condition.Speed of delivery excellent very much appreciated. Everyone who has seen it totally impressed.😊😊
1. August 2026
Bewertung ohne vorherige Einladung
Over the moon with it
31. Juli 2026
Bewertung ohne vorherige Einladung
From ordering the item to it being…
From ordering the item to it being delivered, all went well & it was delivered when they said it would be delivered
31. Juli 2026
Bewertung ohne vorherige Einladung
Item arrived in timely manner but felt…
Item arrived in timely manner but felt the picture advertised and what was received were poles apart. The advertised picture made the item look quite a chunky piece what was received was a plain bit of wood with picture put on, very flimsy and I do not feel was value for the £22 spent, just disappointed!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Giftsoul
Hi Lesley, we’re sorry to hear that the product did not meet your expectations. We aim to provide full descriptions and detailed images on each product page so customers can get a clear and realistic view before purchasing. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate the concern, and support you further.
— Giftsoul™ Customer Service
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