The Gift Loft Bewertungen 269

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really impressed with the gourmet food hamper I ordered. Great selection of sweet and savoury treats, packaged beautifully with free gift wrapping which was a nice touch. Arrived on time and in perfec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Präsentkörbe
  2. Geschenkeladen
  3. Online-Bestellservice

Vom Unternehmen geschrieben

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

269 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 4 von 5 Sternen

Just hoped faster service and fancy packaging

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. Secondly I hoped they packaged it fancy way because it looked like 6 items in a basket, basket looked very empty the way it was packaged. Was very disappointed but I hope the taste was good. I am giving them benefit of the doubt since I know NZ been having lots of rain - weather wise, not sure.

4. März 2023
The Gift Loft-Logo

Antwort von The Gift Loft

Thanks Latika. As per my email to you we do not advertise same day delivery. It is same day dispatch if we receive your order by 2pm Mon-Thurs and 11am on Fridays. We received your order on Saturday and dispatched it as early as possible which was Monday and it was delivered on Tuesday the 7th. Possibly the recipient didn't find it outside their door until Wednesday. The product in the basket was exactly as per the online image.

Bewertet mit 5 von 5 Sternen

Your website is very easy to follow and…

Your website is very easy to follow and well presented.
The tracking link was also easy to access and once I clicked on the linked it showed me where my package was and I did not have to do anything else.

My package was delivered on the day requested. Thank you!

28. Februar 2023
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Antwort von The Gift Loft

Thanks so much Soana!

Bewertet mit 5 von 5 Sternen

Quick

Quick, easy, good info and lovely products

16. Februar 2023
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Antwort von The Gift Loft

Thanks Nichole!

Bewertet mit 4 von 5 Sternen

I originally gave them a 1 star as the…

I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

14. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von The Gift Loft

Since updated by Toni:
I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

by Toni Sullivan

Bewertet mit 5 von 5 Sternen

AMAZING Service!!

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She suggested some gift items and she delivered a superb gift hamper at the time I had requested. Thanks a million Karina/Giftloft, the gift was a lovely & much appreciated surprise.

8. Februar 2023
The Gift Loft-Logo

Antwort von The Gift Loft

Thanks so much for taking the time to write a review for us Linda. Glad the gift was well received :)

Bewertet mit 5 von 5 Sternen

Wedding gift delivered despite floods

I left it a little late to order a wedding gift for my sister in Auckland (I live in South Africa) and then the first floods hit. So impressed that you were able to deliver the gift before the wedding day. And grateful.
And you kept in touch until the gift was delivered.
thank you!

1. Februar 2023
The Gift Loft-Logo

Antwort von The Gift Loft

Thanks so much Melanie!

Bewertet mit 5 von 5 Sternen

I found just what I was looking for at…

I found just what I was looking for at Giftloft. Also they were very helpful as I had put the wrong house number on the address! They assured me they would rectify my error before delivery.

5. Februar 2023
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Antwort von The Gift Loft

Thanks Sue!

Bewertet mit 4 von 5 Sternen

Easy ordering but delivery slower than expected

Ordering online was easy and quick to do. The only suggestion I would make, for future reference, is to give an estimated time or time range for delivery. My order was to go to Invercargill and I was informed that usually takes 2 business days from the date of dispatch (Wed 1 Feb) to reach Southland. It actually took a little longer than that and I started to worry the delivery wouldn't arrive by Monday 6 Feb at the latest. Yesterday, Tuesday 7 Feb, my recipient sent me a big thank you. She was very impressed with her gift and happy I had alerted her, yesterday, to keep an eye out for a parcel. It all worked out well!

6. Februar 2023
The Gift Loft-Logo

Antwort von The Gift Loft

Thanks for your review Caz, we would usually alert customers for pending later than expected deliveries but unfortunately with the flooding in Auckland compounded by two short weeks including Monday 6 February being a public holiday, all of the couriers are behind with all deliveries and we haven't been able to lodge queries as quickly as usual due to them working under high pressure. Rest assured if this happened in future, you would most likely be alerted.

Bewertet mit 4 von 5 Sternen

Good website although complicated with…

Good website although complicated with payment as the delivery address and billing address in different countries. I had to do it several times before I got through. Speedy response and delivery

3. Februar 2023
The Gift Loft-Logo

Antwort von The Gift Loft

Thanks for your review Jackie, sorry you found the payment process difficult. Sometimes when paying by Shop Pay (credit card), Shop Pay who are the payment provider remember the last shipping address you used which is usually your own address and it defaults back to that. You just need to ensure you tick 'use a different shipping address' and it should go through quite quickly :)

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