Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Mehr ansehen
Unternehmen hat geantwortet
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Mehr ansehen
Unternehmen hat geantwortet
I live in Canada so had no prior knowledge of the quality of this Company*s product. I wanted a little "liff me up" gift for my Granddaughter who was going through a rough patch at school. She wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Kontaktinformationen
Mount Wellington, 1060, Auckland, Neuseeland
- info@giftloft.co.nz
- giftloft.co.nz
4,7
Hervorragend
269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The gift was sent to my niece after…
The gift was sent to my niece after surgery and the reports back were it was well presented and a lovely surprise - the loaf is delicious
3. September 2025
Antwort von The Gift Loft
🥰Thank you for your review Sandra! We are delighted the Auntie Jodi's Gingerbread Loaf was enjoyed - it's a favourite morning tea option and it smells so good coming out of the oven. We hope to assist you again when the next gifting opportunity presents itself.
Antwort von The Gift Loft
Thank you, Shabeen, your kind words mean the world to us. We're passionate about what we do, and it brings us so much joy to know our gifts were received with such appreciation. We hope to assist you again in the future. :)
Very good service to use from UK to get…
Very good service to use from UK to get presents delivered in New Zealand
20. August 2025
Antwort von The Gift Loft
Thank you, Duncan! It was a pleasure assisting you. We absolutely loved your choice—the jute picnic hamper is a crowd favorite and always a hit! We look forward to assisting you again sometime soon.
Slow and overpadded
1. Too much padding, not enough gift.
2. Get a new courier. I ordered the gift on 17 Aug. It arrived on 21 Aug but the courier didn't ring our front doorbell or text or email, just left a card on the front porch. When I went to re-schedule delivery, they couldn't deliver until 25 Aug, the day of the birthday and 8 days after the order. Not good enough
17. August 2025
Antwort von The Gift Loft
Hi Pat, thank you for taking the time to share your feedback - it is appreciated.
We can confirm your order was received on August 17, with a preferred delivery date of August 21. To meet this request, as you have noted, a delivery attempt was made on the 21st. At time of delivery there appears to be insufficient communication from the courier, which will be included in our review of supplier services. Thanks for bringing this to our attention.
Birthday gift basket ordered from Australia
Ordered a gift basket for mum's birthday from Australia. I feel like the it was good value for the amount of things in there and the delivery turned up on her birthday as scheduled. She was very surprised and happy with the gift.
10. August 2025
Antwort von The Gift Loft
Thank you Leo, we were delighted to assist you with your gift giving experience. We are happy to hear it was a lovely surprise for your Mum. We hope to assist you again in the future. 🎁🥰
The customer service was outstanding
The customer service was outstanding. I wanted to swap out one of the items in a gift basket, so emailed support. Straight away I got a reply, and said they would watch for my order and swap as requested. Everything was so easy. The basket itself was wonderful, and my daughter was delighted. Overall, a lovely shopping experience!
11. August 2025
Antwort von The Gift Loft
Thank you Barbara, it was an absolute pleasure assisting you, and we are delighted to know your gift-giving experience was so positive. Your lovely feedback is deeply appreciated, and we sincerely look forward to the opportunity to assist you again in the future. PS we are so happy to hear your daughter was delighted with the gift you chose, it's one of our teams fav gifts too! (even with the choc swap out)
Brilliant service, thank you!
Absolutely fabulous service received from The Gift Loft.
Couldn't believe my order was delivered on the day requested and beautifully packaged.
I would recommend this company to anyone who is looking for that something different for a person who's hard to buy for!
29. Juli 2025
Antwort von The Gift Loft
Thank you so much for your kind words, Jane! We're thrilled we could help make your gift-giving experience special. 🎁 It was a pleasure assisting you, and we look forward to helping you again in the future!
Antwort von The Gift Loft
Thank you Lorna, we were delighted to be able to assist you. Thank you for using our gift giving service. We hope to assist you again in the future. 🎁
Great service and delivery was on time…
Great service and delivery was on time and excellent. Thank you Gift Loft.
27. Juli 2025
Antwort von The Gift Loft
We're so glad to hear you're happy, Lono! Thank you for choosing our gift-giving service—it was truly a pleasure to be part of your gift-giving experience. We look forward to helping you again whenever the occasion calls for it. 🎁
Friendly and helpful, good service
Friendly and helpful, good service, item delivered promptly and in good condition. Thank you.
20. Juli 2025
Antwort von The Gift Loft
It was an absolute pleasure assisting you, Martin. We look forward to helping you again in the future! 🎁
"Spirit Lift"
I live in Canada so had no prior knowledge of the quality of this Company*s product.
I wanted a little "liff me up" gift for my Granddaughter who was going through a rough patch at school.
She was absolutely delighted with it so many thanks for the effort made in presentation & quality.
Your service was excellent .
18. Juli 2025
Antwort von The Gift Loft
It warmed our hearts to hear that the gift brought some joy to your granddaughter. It's moments like these that inspire and motivate our team to craft meaningful gifts that make a difference. We’re delighted that the presentation and quality met your expectations, especially coming from afar with no prior experience with our products.
Sending warm wishes all the way to Canada—thank you for trusting The Gift Loft with such an important gesture. It means the world to us!
Lovely hamper
Lovely hamper. Arrived on time. My mum loved it. Have just ordered another 1 for my mother in law
15. Juli 2025
Antwort von The Gift Loft
Thank you so much for your lovely feedback, Cindy! You've truly brightened our day at The Gift Loft. It was such a pleasure to receive your first order, and knowing the hamper was so well received means the world to us. We're incredibly grateful for your trust in choosing us again for a second delivery—it's always a joy to assist you! 🎁
What a terrible company
What a terrible company, I ordered a gift for my son paid for postage they told me ,it said 7_14 day delivery and on day 14 they send email saying I need to pay another additional $24 American dollars, that's about $40 Au I had already paid over $50 postage , they have now cancelled my order im now weighting refund, and my son has no birthday gift disgusting way to run a business
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Gift Loft
Hi Sarah, it appears you have reviewed the wrong business - we have notified Trust Pilot of this inaccurate review. We never charge additional courier charges and are based in New Zealand. Please double check which business you are reviewing and send the review to the correct business. Thank you.
Le Creuset Stackable Ramekins & Chocolate Mousse Dessert
A lovely gift and great value including fast delivery made this online order special
4. Juni 2025
Antwort von The Gift Loft
We appreciate your review - thank you for letting us assist you on this gift giving occasion. The Le Creuset Ramekins are our teams favourite gift too! So stylish + sweet treats, all the good things!
Brilliant customer service
My original gift went missing and they kindly replaced it gift wrapped.
This is an act of kindness and is very much appreciated
24. August 2024
Bewertung ohne vorherige Einladung
Absolutely wonderful experience
The shopping experience was easy and straightforward. What really impressed me was the feedback from the company. I could tell that they were passionate about providing a wonderful experience for customers.
The gift arrived on time, the packaging was beautiful and clean and it even smelled phenomenal.
I would truly suggest this company any day of the week!
3. Januar 2024
Bewertung ohne vorherige Einladung
The gift was ordered for my daughter in…
The gift was ordered for my daughter in law for her birthday. It arrived on the date I requested and she liked it. I am ordering from England so it's a relief when it all works. Thank you.
10. März 2023
I ordered a gift for my daughter’s…
I ordered a gift for my daughter’s birthday, lots to choose from, easy process and arrived as expected.
Excellent service.
Thank you
3. März 2023
Brilliant company to deal with
Very quick service and delivery of very fine products. Would recommend The Gift Loft to anyone wanting to treat anybody!
8. März 2023
This company was very helpful and swift…
This company was very helpful and swift to reply to my messages. The gift was delivered on time and was lovely. Great experience.
5. März 2023
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