Gift Card Mall Bewertungen 

1.994
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered this physical gift card in the amount of $200. Went to the website it states on the back of the card and registered it. Showed my balance and everything. Went to use it the next day and it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

mucho cuidado con estas ratas, le haran perder su tiempo si mira mi mensaje no compre tarjetas regalo con esta empresa salen errores a cada rato y para solucionarlos es un proceso engorroso. repito no... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

SCAMMED OUT OF MY MONEY Got these gift cards from an Amazon purchase from my father. Activated the card, registered a PIN number, went to use the cards, 2 different cards, one for $200, one for $... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have a visa gift card I purchased from Kroger and it is managed by giftcardmall.com. Somebody hacked the card by logging into giftcardmall.com and registered it under their phone number and name.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Informationen, die aus verschiedenen externen Quellen stammen

Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

1994 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(1.994)

116 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

100$ Visa gift card drained

Bought a 100$ Visa gift card to use online on 1/19/2025, But when I called to check the balance on 1/20/2025 it was all stolen, there was only .40 cents left on it. I email and called but I haven't gotten any reply back. the only information I got from calling was that it was spent on Ebay. It seems like there is a scam going around with these cards.

03/09/2025 I got my refund. The people at the call center were really nice, Its just that sometimes its hard to hear what they are saying. So lots of back and forth with emails and calling.

18. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Brandon, thank you for bringing this matter to our attention. We deeply regret to hear about your experience with your Visa gift card and the unauthorized transactions you mentioned. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details and assist you further. Resolving this issue is a priority for us, and we hope to make things right.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**

Hello Brandon, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Scammed

My experience is similar to others I've read on here.
Received a gift card for Christmas. Tried to use it several times and couldn't. Called Customer Service, who said the balance was already used up by a scammer. They promised to issue me a new card and then left me on a never-ending hold. This whole experience feels like a scam.

22. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Brenda,

We’re very sorry to hear about your experience and understand how frustrating it must be to receive a gift card only to find the balance already used without your knowledge. We apologize for any inconvenience caused during your interaction with our customer service team and for the extended hold time. Please know that we take these concerns seriously and would like to assist you further. We’ve sent you an email from noreply.notifications@trustpilot.com to gather more details and work toward a resolution. We appreciate your patience and look forward to helping you.

Warm regards,
Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

VERY QUESTIONABLE EXPERIENCE

We received a $500 Christmas gift card from this company. After activation the card would not work even though I registered and saw the balance. After calling in we were told it was fraudulent registered and they wanted the receipt for this gift along with personal information from me. I am in my third phone call that goes into a looping hold then disconnection. This company is a scam, obviously and hate informing my gift giver.

EDIT - after 1.5 hours the last time on hold they say they will make it right with a reissue. We will know in 5-7 business days but it’s gone on for a month. Funny how that and the review coincided.

7. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Julie,

Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your gift card. We understand how concerning it must be to experience activation issues, lengthy hold times, and the need to provide additional information to resolve the matter. We're glad to hear that a resolution is in progress with a reissue, and we truly appreciate your patience throughout this process. To ensure we can assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com and respond with the requested details at your earliest convenience.

Warm regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Received a 200.00-dollar visa gift card…

Received a 200.00-dollar visa gift card for Christmas. Through Jan 10th spent 150.. check balance on jan8th and it was .34 cents. Fraudulent charges 53.00. Tried for 3 days to contact someone at gift card mall and could not get through. The only thing I would get was their recordings. Total waste of time!!! Worst experience ever!!! Neve do business with this company again!!! ANY CHARGES WITH Retailer city:
855-836-3987 ARE NOT MINE!!!

6. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Mike, we sincerely regret the frustration and inconvenience you've experienced with your Visa gift card and our support services. We understand how concerning fraudulent charges and difficulties reaching our team can be. Please check for an email from noreply.notifications@trustpilot.com as we’ve requested additional details to investigate this matter further and assist you promptly. Your feedback is valuable, and we appreciate the opportunity to make things right.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**

Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Fraudulent Charge on my giftcard

I had a $200 giftcard & made a couple purchases totaling about $55. I checked my balance & still had around $145 on it. When I went to use it again, the next day, it was declined so I checked my balance, again & there was a fraudulent charge of $143. This company is awful & now I am out money I desperately need.

17. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Chelsea, thank you for bringing this to our attention. We understand how frustrating it must be to see unexpected charges on your gift card and not be able to access the funds you need. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting more details about your card and the transactions in question. Please check your inbox, as we are committed to investigating this matter and resolving it for you as quickly as possible.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/22/2025:**

Hello Chelsea, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

PLEASE STAY AWAY FROM THIS COMPANY!

If I could give this crappy company no stars I would but unfortunately it won't allow me to do this. This has got to be the worst company ever. I've never ever been so frustrated with a company as I am with this one. This is my second card and it still does not work and then they have the nerve to tell me that I cannot use this card for certain purchases. What kind of a joke is that. The wait times to talk to someone for customer service is so ridiculously long. I could take a nap, wake up, take a shower and still will be waiting. I would never ever in my life recommend this crappy company to anyone. Please stay away from this company unless you love trouble.

17. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear David,

Thank you for sharing your concerns. We deeply regret hearing about the frustration you've experienced with your gift cards and the difficulties you faced with our customer service. We truly understand how upsetting this situation must be. To help resolve this matter, we’ve requested further details via email from noreply.notifications@trustpilot.com. Please check your inbox, as your feedback is important to us, and we’re eager to assist in finding a resolution.

Warm Regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**

Hello David, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Scam, I think

I received as a gift and went to the website to check the balance (the amount was not on the card). The web site sent me to a blank page. I then called the phone number provided on the card and a recording referred me back to the useless website.

16. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Lynn,

Thank you for bringing this to our attention, and we apologize for the difficulties you've experienced. We understand how frustrating it must be to encounter a blank page when checking your balance online and then being redirected back to the website when calling the number on the card. Your experience is not the level of service we aim to provide, and we’d like to help resolve this for you. Please reach out to our customer support team so we can assist further with your gift card. Please check for an email from noreply.notifications@trustpilot.com requesting additional information about your concern.

Warm Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

PLEASE BEWARE!!!!!

Please don't buy from this company. I received a giftcard on 1/12/2025 for 30.00. I checked the balance and the money was there. Today on 1/13/2025 the gift has a balance of .02. I have not made purchase where is my money? Do you have people working who are pulling the money? When I checked the transaction, it said "RAID SHADOW" IS WHO SPENT MY MONEY! They are absolutely aware of the missing funds and use tactics to steal from their customers and receive personal information from you to steal your identity.. Buyer beware! If you want to buy a gift card buy from a trusted company like your bank. Some bank still sell gift cards and you can’t go wrong with an Amazon gift card!

12. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Sonya,

Thank you for sharing your review. We sincerely apologize for the frustration you're experiencing. We take these concerns seriously, and we want to resolve the issue for you as quickly as possible. We have requested further details via email from noreply.notifications@trustpilot.com, and we ask that you please check your inbox so we can gather the necessary information to assist you further.

Warm Regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Scam as everyone else has said

Scam as everyone else has said. Got this as a gift for Christmas and was supposed to be for 100. Went to use and available balance was 1 cent. Too many with same experience for this to be a legit company.

Received message on trust pilot but no emails….

10. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello there,

Thank you for bringing this to our attention, and we deeply regret the frustration and disappointment you’ve experienced. A gift card with an incorrect balance is certainly not the experience we want for our customers, and we take these concerns very seriously. To investigate this matter further and ensure a resolution, we’ve sent you an email from noreply.notifications@trustpilot.com requesting additional information. Please check your inbox and respond at your earliest convenience so we can assist you promptly.

Kind regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/15/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

The exact thing that people are saying…

The exact thing that people are saying happened to them within the last serval days, just happened to me. Received the gift card yesterday, activated it today (1/25/2025) no money and it decline every purchase i tried to make. I agree the one of the previous post, they need a class action lawsuit and I will be looking into since, they act as though they can't do anything about it. I have currently been on hold for more than 30 minutes after speaking to a representative, I think they just wait for you to hang up

10. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello there,

Thank you for taking the time to share your experience, and we deeply regret the frustration this situation has caused. We understand your concerns regarding your gift card activation and the unsuccessful transactions, as well as the delay in reaching a resolution over the phone. To assist you further, we’ve sent you an email from noreply.notifications@trustpilot.com to gather additional details. Please check your inbox and reply at your earliest convenience so we can work to address this matter promptly.

Kind regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/14/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

$200,00 was used before I opened the package?

I got a $200,00 gift card and when I removed the Security Code sticker, it pulled the card numbers. Besides cheaply made, when I called the company requesting a new card, they said they would send me via email. Never got the email. Called back and they said the full $200 amount was used. I am disputing this but what a joke. Don't ever buy cards from this company!

8. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Arthur,

Thank you for sharing your feedback, and we're truly sorry to hear about the issues you've experienced with the $200 gift card. We understand how frustrating it must be to have the security code sticker damage the card and then encounter difficulties with the replacement process. To ensure we can assist you further, we've sent you an email from noreply.notifications@trustpilot.com to gather more information. Please check your inbox and reply at your earliest convenience so we can help resolve this matter.

Warm Regards,
Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Giftcardmall.com is definitely a scam

Giftcardmall.com is definitely a scam. I received a $100 gift card last week. After attempting to make an unsuccessful online purchase. I went to the website to check the balance. My balance was $100. However I was still unable to use the card for my online purchase. So I thought give it 24hr. Today I called the number on the back of the card to check the balance and it stated that my balance was .01 cent. I spoke with a representative who offered to replace the card however I declined. I absolutely do not want any of my personal information with this company. They are absolutely aware of the missing funds and use tactics to steal from their customers and receive personal information from you to steal your identity.. Buyer beware! If you want to buy a gift card buy from a trusted company like your bank. Some bank still sell gift cards and you can’t go wrong with an Amazon gift card!

7. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear A. Harris,

Thank you for sharing your feedback. We're truly sorry to hear about your experience with the gift card balance and your concerns about security. We take issues like these very seriously and would like the opportunity to investigate further to resolve this matter. Please look out for an email from noreply.notifications@trustpilot.com, as we’ve requested additional details to assist you. Your trust is important to us, and we aim to address your concerns promptly.

Warm Regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/12/2025:**

Hello A. Harris, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE!!!

The same thing happened to me! Called giftcardmall.com to check my balance after only using a $500 gift card for two small purchases. Called to verify my balance which was $382. Went to use the card the next day and all the money was gone! What the heck is going on with this company!
Contacted the company and they requested my bank statement, photo of me holding my government ID, AND the receipt for the purchase of the gift card. I will not be sending my personal information to this company!
I will however, based on my experience and those of others stated in the comments contact the FTC.

4. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello,

Thank you for sharing your experience. We sincerely regret the frustration you've faced regarding your gift card balance and the information requested during our verification process. To address your concerns thoroughly, we’ve reached out via email from noreply.notifications@trustpilot.com to gather additional details. Your trust is important to us, and we’re committed to resolving this matter promptly.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/12/2025:**

Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

SCAM

SCAM. I went to the website to active the card, and then 2 days later the whole balance was taken out. I didnt get to use the $50. It was a gift. Calling an attorney

5. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Benny,

We sincerely apologize for the experience you’ve described. We understand your concerns regarding the balance on your card and the frustration this situation has caused. To better assist you, we’ve requested further details via email from noreply.notifications@trustpilot.com. Please check your inbox at your earliest convenience so we can investigate this matter thoroughly and work towards a resolution.

Warm Regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/07/2025:**

Hello Benny, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Terrible..

Terrible... Scammed the day I checked balance... Called my giftcardmall... Acted like it was no big deal... Called eBay where some one bought things with my card number... They said they couldn't do anything... Really bunch cowards that scared to work so they steal... It will come back them... I would just like a response like everyone else on this site... I lost $100.00 ... Have receipts and pictures of the card... Thank you giftcardmall. Call m

1. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Royce, we deeply regret the frustration you've experienced and the loss of your funds. We understand how upsetting this situation must be and sincerely apologize for any inconvenience caused. To address your concerns and review your documentation, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox at your earliest convenience so we can assist further. Thank you for bringing this to our attention.

Warm Regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/08/2025:**

Hello Royce, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Checked balance

Checked balance , went to purchase something 3 days later and all money was drained. 200$ spent on stock x . Scam company

1. Januar 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Nick,

We are deeply sorry to hear about your experience with your gift card and understand your concerns regarding the unauthorized transaction. To investigate and assist further, we’ve reached out via email from noreply.notifications@trustpilot.com to gather more information. Please check your inbox and respond at your earliest convenience so we can work towards resolving this issue promptly.

Warm Regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/05/2025:**

Dear Nick, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Received Card as a gift

Received Card as a gift. Went to a store to use the card was unable to use it. Checked the balance on the card and it said $200. A few days later the balance was zero after having not used it. The transaction history said it occurred in a single transaction but did not show the location. Sent email to company on their website, hope to hear back with some resolution.

31. Dezember 2024
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Tyrone,

Thank you for bringing this to our attention. We’re truly sorry to hear about the trouble you’ve experienced with your gift card. It’s concerning that the balance was missing and there was no location shown in the transaction history. We’d like to assist in resolving this for you. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ll request some additional details to help us investigate further. We appreciate your patience and look forward to helping you get this sorted.

Warm regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/02/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

i went to use my card and it had 43…

i went to use my card and it had 43 cents left in it. It was drained of 99.56. I didn't charge anything. I am highly disappointed on this product that was gifted to me.

30. Dezember 2024
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Robert,

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment this situation has caused. We understand how concerning it is to find unexpected charges on your gift card balance. To assist you further and investigate what happened, we’ve sent you an email from noreply.notifications@trustpilot.com to gather more details. Please check your inbox and respond at your earliest convenience so we can help resolve this issue.

Warm regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/02/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

The same thing that happened to me

The same thing that happened to everyone else here happened to me, I got a $50 giftcard and went to check it, then I checked it on the valid site and it said I got all $50 taken off of it. This is a massive issue, as all of the giftcards have this website written on the back of them as the support website to check your funds. This should be resolved immediately.

28. Dezember 2024
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello!

Thank you for bringing this to our attention. We're very sorry to hear about the issue with your $50 gift card. We understand how concerning this is and are committed to resolving it promptly. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more information to assist you further. Your feedback is important to us, and we appreciate your patience as we work to address your concerns.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 5 von 5 Sternen

The Dispute Dept Personal are doing their jobs!

UPDATE
The card dispute department has been worked on my case for a month and half and finally resolved my case. I got my money back! They explained when I went online the website took me to another scam site and lost my money. I used the replacement card in store, it works!!! Thank you!

Tried to activate my gift card, only one minute, my $500 is gone! I can't believe it!!!

16. Dezember 2024
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello!

Thank you for sharing your experience. We're deeply sorry to hear about the issue with your $500 gift card. We understand your frustration and are committed to resolving this matter promptly. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more information to assist you further. Your feedback is important to us, and we appreciate your patience as we work to address your concerns.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 12/31/2024:**

Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Josh R.
Giftcardmall.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr