GET IT FIXED LTD Bewertungen 793

Do not be misled by the reviews for this company. I sent the requested amount for repairs to be carried out, to then be told a repair was uneconomical and that I would receive a refund of about 40% of the amount. No refund has been received, there is no reply to emails, and no reply to telephone calls.
Is this a scam?

I was impressed by the initial info, and the ease of booking a repair. Once Get it Fixed received my Bose units, they sent me a sequence of photos showing the unwrapping process, and shortly after a description and cost for the repair. The estimated completion date was 5 - 6 weeks. To my complete surprise, they returned the fixed unit 1 week later. The final result is a Bose Wave unit with CD changer, which behaves exactly as it did on the first day of ownership.
After sitting broken and silent for several years, I now have the famous Bose sound echoing around my room.

Thank You to Get it Fixed.

Good repair of the issues that a 20 year old amplifier didn't work at all and now does. Minor issue with a faulty reassembly of the volume knob which doesn't affect function other than the remote control no longer works, and in my view likely misdiagnosed the volume issue on return (which they didn't charge me for, though they wanted to replace a motor which worked fine before the repair, which I declined) - so good if you want old electronics to work, but not perfect. A mixed experience.

I’m currently using it, and I wish I researched it better before. I wanted to use it to fix my Bose QC Ultra headphones, since they had trouble turning on. They told me it was most likely due to a battery problem. Ok, I sent it to them. They sent several emails explaining the process, so I thought they were very responsive and communicative with the customer. THEY’RE NOT. Any phone call or email you send is ignored. I once remember calling them around 14:00 or so, and they turned their phone off. “User busy” when trying to call them, which didn’t happen during the first 3 calls. It means they are aware that people are trying to contact them, and they deliberately choose to IGNORE YOUR CALL. Their policy too is that if you sent it to repair, and they have not received the payment by a certain period, they get to legally keep the item. Time passed, and I was waiting on a response for an email I sent asking and regarding the service. Time passed, and calls ignored. I was forced to pay out £86 or so so they wouldn’t scrap my item. Keep in mind that the original agreed price for the repair was £56, but there are HIDDEN FEES that u need to pay too. They didn’t mention that, and I was only told it would be £56. They paid for the delivery fees so you praise them for it, but you are essentially paying that and more on the HIDDEN FEES that they don’t tell u in their email. Furthermore, they offer express delivery which is optional, but they phrase the emails as if the express was a compulsory thing to pay. They know what they’re doing, but after I get my headphones back (if I am lucky to get it fixed), I recommend no one to use this service. There are better ones out there, and pls to research before using this sht.

Really wished I could leave minus stars as they are useless....
Last October I sent my Teac vrds 10se cd player as it wouldn't read cds, paying next day delivery they sent me an email saying they had received it and that it was now in a queue for diagnostics and repair,..ok I thought,2 weeks later I had another email from get it fixed stating that my cd player was now reading cds but the dac board was on its way out and really required a change of capacitors to lengthen the life of the cd player at a charge of £58.00. Ok i thought ..atleast it's a possibility, 3 weeks later I received an email saying that all work had been completed and my cd player was on its way back to me.
After receiving the cd player I excitedly plugged it in, and hey presto !!!! THE CD PLAYER WAS IN EXACTLY THE SAME STATE AS WHEN I FIRST SENT TO G.I.F !! ...reaching out to them via email they told me to send it back ..
I did this then 3 weeks later I received another email saying that my cd player cannot be fixed and that the DAC board needs replacing !! What ? The dac board you apparently recapped ??
So now my cd player is still not reading cds as it was before I first sent to Get it fixed and I'm £ 200 ish out of pocket.
I have since had another repair shop look at the cd player and he has said the capacitors in the dac board are original...so have never been changed.!!!!
DO NOT USE THIS SCAMMING COMPANY..REPORTED TO TRADING STANDARDS ! ( They said i wasn't the first to report this company)

If you heed some old fixed that everybody else tells you to consign to a skip these are your guys. Absolutely delighted with the service, easy and quick.

They did a really good job fixing and rejuvenating my old NAD amplifier. It took a while but I wasn't in a hurry and they kept me updated when parts were on order. Very pleased with the result and all at a reasonable price

Sent my Denon receiver for investigation of an intermittent audio channel fault on 27th November 2025 (delivered on 28th). Paid the postage myself. Also paid for the "express" GetitFixed service.

On the 5th December James from GetitFixed sent a diagnostics report which said "We cannot detect the fault on the center channel, we tested the unit 25 minutes". James also said that he could however for a fee of £276 "replace all capacitors over the advise center channel that needs attention, and all audio ouput relays".

Given he did not actually diagnose the fault (probably just sat and listened to the radio on the amp, doubt he tested anything) and therefore could not guarantee the fault would be fixed, I said 'No Thanks' and asked for the return of my amplifier.
He finally got round to printing off a ParcelForce 48 return label on the 15th December (remember, this is “Express” service that I paid for) and marked the parcel as having been dispatched that day to ParcelForce.

On the 23rd December, the amp still hadn't turned up, I emailed for an update and said that I had checked with ParcelForce and they had still not received the parcel from him. He replied the same day that the Amp "Will be collected today (23rd) or Next Monday (29th December). Really depends on if Parcel Force shows up for collection". The bit about him awaiting ParcelForce to collect the parcel turned out to be a blatant lie, he did not pay or ask for any collection by ParcelForce, it was up to him to take the parcel to the nearest parcel collection point, a Post Office only 5minutes away from his office.

I waited another week but with no sign on ParcelForce tracking that the parcel had moved from his office I chased him once more on the 31st December and again on the 6th January but he ignored my emails (as many others have reported) and I received no replies. As of today,12th January 2026, the amp is still being held by him.

I will be following this up with the Police and report this as a crime as well as contacting Trading Standards. Unfortunately, I didn't check the Trust Pilot reviews before sending him the amp.

Don't make my mistake, this company is a scam, and the "free" quotation is nothing of the sort.

Here's what I had to pay to get nothing done and have him deliberately keep hold of my amp for over a month for no apparent reason;
ParcelForce Postage (paid direct to PF) £27 next day inc Insurance
£35 for "Express" handling
£28 "Service Charge"
Return Charge (ParcelForce 48) £38

Grand Total of £128 for a "free" quote.

All these charges are mandatory depending upon what type of item you send for repair and whether you accept his fee to fix the item.

The whole thing is a scam, AVOID LIKE THE PLAGUE!!!

Be careful too with some of the positive reviews here, all is not as it appears........! Lots of old positive (some years old) reviews being resubmitted in order to make it appear that Get it Fixed has more recent happy customers than they actually have.

I wonder what incentivised these previous customers to all decide to resubmit a positive review at exactly the same time?

Should have researched this company properly. Sent an amp for repair at start of November 2025. Estimate cost £128. Postage paid by myself. Subsequent contact from them on 10th December stating amp beyond economic repair, and the cost has increased to £166. They have stated I am due a refund. I have contacted them by email several times and attempted to phone them on numerous occasions, all to no avail. They do not reply to the emails and no one picks up the phone. Nor is there a facility to leave a message. I am due £106. I have a horrible feeling I won’t be seeing this. Makes me wonder what has actually happened to my amp. Should have delved deeper and found the negative reviews. Would definitely have gone elsewhere. Dreadful way to run a business. Be warned.

Quick helpful team

The company was able to source and install a replacement DRB/FM tuner for my Arcam Solo, after Arcam said it could not be repaired. My reason for dropping one star is that the repair took longer than estimated and communication about the delay was inadequate and unreliable.

In spite of the delay, I am delighted to have my Solo back in perfect working order at a reasonable price.

They repaired my CD player well, but it took longer than I expected

Reliable repair outfit, delivering a quality job. They fixed a twelve year old discontinued amp which now works fine. A big advantage is the delivery system, courier picks it up and brings it back when ready.

Really excellent service. They identified and repaired my Denon HiFi System which had been faulty for quite some time - and 3 years later it's working well.

Highly professional repair provided for a much loved B&W speaker. Process from beginning to successful completion was marked by frequent communication updates, with clear explanation on work required and possible enhancements from additional components. Thank you.

I sent my Bose Wave Radio in because I was not getting any sound while playing FM/AM or CD. Paid the advance fee. Product was returned and still no sound. I sent them a email, tried to call. Nothing. I need help. I may contact Money Claim for assistance.
I just want my 20 year old Bose repaired and in working condition, or they can tell me it is not repairable. HELP.

It took a while but they got the job done.

Great service, I had top be patient but really happy with the end result and my fixed CD player!

My music centre became faulty and I found Get It Fixed online. They said they could fix it, gave me a cost which included caririage and I accepted it. I was kept informed of progress and I received the music centre just before Christmas. i would swear it sounds better than it ever did. I am very pleased with the whole process and wouldn't hesitate to use them again.

Our Yamaha radio was not working. Get it Fixed knew the problem straight away and pit it right along with suggesting replacement of a part likely to
cause problems. Now, the radio/cd/usb work better than ever.