First time having used GEN H for a remortgage and capital raising case. Broker support was extremely helpful, knowledgeable and assisted me throughout and successfully submitted a case. Once familiar... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
First time having used GEN H for a remortgage and capital raising case. Broker support was extremely helpful, knowledgeable and assisted me throughout and successfully submitted a case. Once familiar... Mehr ansehen
Unternehmen hat geantwortet
Our broker dealt directly with Generation Home. He reported that swept with communication and we got our mortgage smoothly. we were able to extend when our sale fell through. Once we got the... Mehr ansehen
Unternehmen hat geantwortet
I want to say a big thank you to GenH for making my dream home come true. I had a great experience, my mortgage application went through quickly and completed in a timely fashion. I am happy to be in... Mehr ansehen
Unternehmen hat geantwortet
Easy to get accepted and would genuinely recommend. But intrest rate is higher than expected so please watch out and speak to an adviser
Unternehmen hat geantwortet
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
1 Old Street Yard, EC1Y 8AF, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We are extremely happy with the service we received from Genera Home Generation Mortgage Company. The whole mortgage application process was smooth, straightforward, and handled professionally from start to finish. Communication was excellent, and everything was explained clearly, making the experience stress-free.
We truly appreciate all the support and would highly recommend Genera to anyone looking for a reliable and professional mortgage company. Thank you!

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They have been consistent with the case and data review. They were reasonable with queries raised and understanding to explanations. Secured us mortgage and committed to their values

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Easy of using the app to send all of the information

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Painless..pleasant...super fast. Would definitely reccomend.

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I got a great experience with my advisor Mrs. Sonia and GH team. Excellent service. Highly recommend

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The application process was straightforward and importantly GenH had a product that suited our circumstances.
Information was clearly explained and application was dealt with in a timely manner.

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The service was amazing,and we are really satisfied with your cooperation and assistance .

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Their underwrite process was quick. Good customer services and making house owning a possibility for people like me who would other wise beyond unable to buy a house.

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Made the mortgage application hassle free and prompt

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It is very difficult for us that are over 60 and retired to get even a small mortgage but Gen H did that for me and I am truly grateful. Thanks Gen H

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Excellent communication and support throughout the mortgage process**
As a self-employed applicant with a slightly more complex application involving a residential purchase and a buy-to-let remortgage, I was expecting the process to be challenging. However, Gen H have been professional, responsive and clear throughout.
The underwriting team asked sensible questions, kept the application moving, and communicated requirements clearly. While there were naturally a few additional checks due to the complexity of the application, the process felt thorough rather than difficult.
A special mention to my broker and the Gen H team for keeping me updated and helping navigate each stage of the application. The mortgage offer was issued successfully, and the experience has given me confidence in Gen H's approach to supporting borrowers with more complex circumstances.
I would happily recommend Gen H to anyone looking for a lender that takes the time to understand their situation rather than relying solely on a standard tick-box approach.
Date of experience: 30 May 2026

Antwort von Gen H
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