Gendan Limited Bewertungen 

508
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great Service! I ordered a yellow obd2 cable and it turned up fast and worked perfectly! I would definitely recommend this cable as previous Amazon one didn't work...

Bewertet mit 5 von 5 Sternen

Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Best experience of buying any product! Purchasing was quick and easy. Amazed by the very quick shipping time and I live in NI! Item arrived suitably packaged and my 6 year old son enjoyed the free pac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... Mehr ansehen

Unternehmensdetails

  1. Großhändler für Kfz-Werkstattausrüstung

Informationen, die aus verschiedenen externen Quellen stammen

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

508 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,9

Alle Bewertungen

(508)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Absolutely spot on service

Absolutely spot on service from this company. From initial enquiry into which product is best suited through to despatch of the order and then to delivery (DHL weren't the best though, but that's out of their hands)
I look forward to using the tool soon - Thank you

28. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

haj wahed

wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for two hours and they solved my problem. they did very quick but i didn’t understand how this vcds work because i am first time using in it. these guys from gendan deserve 100 star each. thanks alot

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wow a funny experience not only were…

Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process.
I had concerns with a web page that looked like the old pop ups from a dial up but deffo wrong.
Not only well packaged and fast delivery as expected, no rip off price, my Unit logged and worked Zero issues. Many thanks to Seller, if needed for any up grades deffo be back

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I brought a used vehicle scanner

I brought a used vehicle scanner, easy to order and really fast delivery.Oh and thanks for the sweets, loved em. The email the sent was hillarious,Swedish guy needs a pay rise.

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome from start to finish

Awesome from start to finish. They answered questions and was a pleasure to deal with. I wish every seller was this good.
Was a pleasure.

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service.

I had a bad experience with this company, I wouldn't recommend them.

3. Februar 2026
Bewertung ohne vorherige Einladung
Gendan Limited-Logo

Antwort von Gendan Limited

I'm sorry to hear you're not happy with your experience. We strive to offer the best customer experience we can.

You purchased a product from us in early January, then emailed around 2 weeks later, asking to return it, as you had changed your mind.

We're happy to accept returns for a refund within 14-days, provided the product is unused and 'as new'.

When we received the product back, it showed usage data for multiple fault code resets and a car's VIN had been registered to the product. This information is permanently stored in the PC interface and can't be cleared. As explained prior to you sending the product back, we can only offer refunds on unused products.

At your request, the used item was returned back to you.

Bewertet mit 5 von 5 Sternen

A WORTHY FIVE STARS

Friendly, helpful, efficient, and great to deal with. They always answer the phone and are happy to offer advice, whether you’ve purchased from them or not. You might find something a few quid cheaper elsewhere, but the service Gendan provide is top-notch and more than worth the extra pennies. Quick deliver and free sweets, now, we all like free sweets with orders. A worthy 5 stars.

22. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gendan Ltd (Extremely Professional)

Well what can I say !
Its the first time I have purchased from Gendan and I own an old audi a8 d2 1997 2.8cc and have purchased a quality cable to use via software etc .
Only cost £20 plus £6 next day delivery,I sent a message with my order and at 3pm I received a very kind call from Sam who explained everything to me that I needed to know to make sure I had the knowledge of using it etc , extremely knowledgeable and said call us if you need advice, this company sell high end diagnostic equipment for all cars and diy to top Vehicle company professionals and I received all that great customer service for just a small item so wanted to say that Gendan Ltd are Top Class and will always use them and there products are of the highest quality you can get .Extremely Professional

19. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and service

Great product
We have two Audis and VCDS gives you the information you need to resolve issues quickly,
I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring fault, replace a EGT Sensor that was open circuit and run a DPF regeneration.
I have had to speak the team at Gendan once and they were very helpful and gave me the information i needed(Thanks Sam).
Thoroughly recommended!

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service!

Hi, purchased an obd last week and the personalised and funny message was so nice and unique and put a smile on our faces.
Haribos with my sweet tooth was nice when opening up package.
Good old fashioned service that is lacking with the big tech companies!

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What can I say Brilliant

What can I say, do not let the website put you off, when I found it, I thought wow nothing like I’ve seen before, but as I typed in what I was looking for the search bar recognised what I wanted as I typed, and at a cheaper price than I had seen anywhere, I contact them via wattsapp on the weekend, they messaged me back first thing Monday morning to confirm the part I was looking for was correct and it was, I ordered Monday @ 10 am and it arrived Tuesday @ 15.00 pm
Would I recommend and buy of them again
Absolutely
Thanks team
Regards
Phill

8. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing service

I needed an OBDeleven unit in a pinch and these guys came through in a big way! I would recommend them to all friends and family. Big fan of the company and the personal feel this company has! 10/10

3. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service From Gendan

Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my despatch notice email. The Ross-Tech product and software were simple to setup and even as a complete novice I'd carried out my first Auto-Scan inside an hour of receipt. No hesitation in purchasing from Gendan in the future - keep up the excellent work.

3. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb OBD2 & Software

Purchased an OBD2 kit for Fiat & Alfa Romeo etc. Cost a bit more than the unbranded tat on eBay, but worked perfectly. Multiecuscan with the supplied adaptors can access every module, system & computer in the car.

2. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

An absolutely disgraceful behaviour by Mike

Absolutely disgraceful behavior by Mike! I had a lot of questions to ask about a diagnostic tool and in the end he told me that I have been asking questions for 5 hours and that they are here to help but not to chat..

He didnt even offer an apology when I called to complaint! I am in true shock!

I need a manager to give me a call asap! Before ai consider taking legal action! I have photo of what he told me! Unbelievable behaviour!!

A total disgrace!

18. Juli 2025
Bewertung ohne vorherige Einladung
Gendan Limited-Logo

Antwort von Gendan Limited

Hi Tolis,
I politely answered your questions, (even when you repeated questions to try to get me to recommend something that was cheaper, but less suitable for your car), every few minutes for over 4 hours.
When it got to nearly 5 hours, and you then asked me why you needed to buy a diagnostic tool (after spending over 4 hours asking us to recommend one), I simply replied:
"Not meaning to be rude, but you've been asking questions for almost 5 hours.
We're here to help, but not to chat".

It was an attempt to end the conversation politely, as the conversation with you had gone on for half a day, and we weren't getting anywhere.
I do not feel I was rude, and when you phoned to complain I apologised if you thought it was.

As I tried to explain on the phone, you are not our only customer, and spending half of my working day answering one customer's questions impacts heavily on the time I can be offering customer service to other customers.

Bewertet mit 5 von 5 Sternen

HexCan cable

Purchased a Hexcan GS911 cable. Arrived super quick with helpful updates on delivery which was free of charge. Highly recommend

25. Juni 2025
Bewertung ohne vorherige Einladung

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