Geekys Bewertungen 

91
•
TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

AVOID. Amature service. These people do not know what they are doing. Not to be trusted. Took a works laptop in and they removed the password and stripped the machine clean, everything gone. they i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered a offical samsung wireless charger from this company, my first order with them, was a little sceptical because how cheap they where offering the charger for ( RRP is 49.99 paid 14.99 including... Mehr ansehen

Bewertet mit 1 von 5 Sternen

dismantled bits of my laptop without telling me meaning i could never get it fixed, sold me something that didn’t work and failed to return the laptop when promised right before my exam period. these... Mehr ansehen

Bewertet mit 1 von 5 Sternen

New store in Newcastle Eldon Square, initially fine in service but then retracted sale and refused to pay me what had been agreed! Rude, unhelpful and bad service. Owner refused to talk to me regardin... Mehr ansehen

Unternehmensdetails

  1. Computer- und Zubehörgeschäft

Vom Unternehmen geschrieben

So we decided as a family we would open a Small Repair shop in Pallion in Sunderland back in January 2009 Geekys was born. We sharp out grown this space with the success of Geekys. From there we decided to move to Sunderland City Centre with over 3500 sq feet of space.  We then launched a sister company called Harrys game shack up stairs in Geekys but the space was quickly too small and we had to relocate it we now have over 90 spaces making use the largest and the best gaming venue in sunderland.  We have now just launched a second store in Newcastle Eldon Garden. with Harrys game shack in side.    Geekys has now started to trade online to bring them great deals all over the uk.  Our family just keeps getting bigger and with lots more stuff to come in the future for Geekys and Harrys game shack.   


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

91 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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2,4

Alle Bewertungen

(91)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Reliable and friendly stores

Amazing store! I have had all my repairs done here for years, the lads are super helpful and always get the job done for me. Seen their website recently too and ordered a few odds and ends when i’m feeling lazy and can’t be bothered to walk to town. Quality products, would recommend this place to anyone.

28. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I took my phone in for a replacement…

I took my phone in for a replacement screen and when I got it back my home Butten wasn't working and it was before it went in so I took it to a different shop to see what had happened and they showed me that the ribbon cable had been cut it was my first time using them and i will never use them again

28. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Online Store

This review relates to their online store. I would never use them again. It has taken me from Dec to Feb to get a refund on a faulty/damaged item and had to escalate the complaint through PayPal to get the refund.

I originally ordered a new Gaming Chair in Dec. A couple of days later they said their stock levels were incorrect and they only had a display one but that it was in very good condition with only the original box missing. I received a £10 refund.

What I received was a chair with a tear in the leather and all the assembly parts loose in the box and no instructions . So I had no idea if it was complete. Also the hydraulic system seemed faulty. So the chair was returned at my own expense expecting a full refund.

They agreed a refund minus delivery and return costs. However twice PayPal couldn't complete the transaction (reason unknown). So I had to escalate a complaint and refund via PayPal.

So avoid at all costs.

19. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great service

great service, easy, and swift. Excellent communication. Lots of stuff and also a complimentary gift for shopping with them. AWESOME

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant customer service

Brilliant customer service, quick delivery and so helpfull with any questions asked IV order for multiple years of this company and never no issues and nothing is ever to much for any questions asked I orderd a phone for My son for xmas also ordering 3 of the same phone week before I ada issue with the phone nothing major spoke to a member of the team who quickly responded to my issue and resolved it asking if anything els I needed to drop him a msg the phone off the website Came in double quick time and though they was grade b they came nxt day with Minimul minor scratches none was noticeable to the eye .. brilliant company great customer service defo 5* for me great value for money And eveN managed To treat myself with the left over cash as this company also beat prices from all the other usuall places I looked many thanks again geekys Intill next time !!

28. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I purchased a phone case from them and…

I purchased a phone case from them and it wasn’t until I got out the shop that I realised the phone case didn’t fit my phone as camera would not line up even though it was for my phone size , I then went back to the shop to ask for a refund , they told me that they had definitely refunded me and that it would take a few days to go into my bank so I waited patiently and there was still no refund even after a week so I went back to the shop and complained and they told me it was the banks fault and I’ve never been refunded since.

29. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Will never order again from these guys

Will never order again from these guys. My order arrived damaged (game case) as it was poorly packaged I contacted them for a partial refund and was only offered the price of a replacement case £4.45. So now I have to try and swap over the sleeve to another case myself and got nothing back from them for there shoddy performance. An offer of £10 for the trouble would have been nice but they obviously need to claw every penny from you the customer. Swerve these lot at every chance. Also have just noticed the Donkey kong game case is cracked as well so both games damaged will have to replace both. I wanted some compensation for your shoddy performance. I suppose if had accepted a full refund I would have had to pay to return? Joke of a company and I am certainly no liar. Hope you go bust have a nice day!

17. Mai 2022
Bewertung ohne vorherige Einladung
Geekys-Logo

Antwort von Geekys

Hi, I’m confused by this rating as i thought we came to an agreement that you were happy with. We offered you a full refund, a replacement case or the money for a case replacement. Which is plenty of options for you to choose. To which you accepted the money. You asked for a £15 refund which is way over the price of a game case. We would have paid the post back to you wouldn’t be out of pocket at all. I suggest in future you be more clear with what you are happy with before accepting an outcome as leaving negative reviews after the fact wont get you any more money back. It’s concerning how you would lie in a public post then claim you aren’t a liar. We won’t go bust however. We are doing fabulous. Have a nice day.

Bewertet mit 1 von 5 Sternen

Avoid. Sold a faulty item and no refund.

I went in with a faulty Ethernet cable (one which I had bought from there a few days earlier) to be told that they don’t do refunds, only store credit. They asked if I wanted to exchange it for another one however, I was abit wary that this one wouldn’t work either. So to keep what money that was owed, I had to fork out even more money to buy something I didn’t even need. Very disappointed.

10. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Geeks New store in Newcastle Eldon Square

New store in Newcastle Eldon Square, initially fine in service but then retracted sale and refused to pay me what had been agreed! Rude, unhelpful and bad service. Owner refused to talk to me regarding my complaint! Bad and poor customer service.

30. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service ,quick delivery and…

Brilliant service ,quick delivery and fantastic customer service When asking a question , orderd a number of items Witch all came Fully sealed and in great condition considering grade b they looked brand new ... Really happy with my purchase my kids are made up with there phones and things wil defo he placen another order soon 5* From me x

16. November 2021
Bewertung ohne vorherige Einladung

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