Geekys Bewertungen 

91
•
TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

AVOID. Amature service. These people do not know what they are doing. Not to be trusted. Took a works laptop in and they removed the password and stripped the machine clean, everything gone. they i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered a offical samsung wireless charger from this company, my first order with them, was a little sceptical because how cheap they where offering the charger for ( RRP is 49.99 paid 14.99 including... Mehr ansehen

Bewertet mit 1 von 5 Sternen

dismantled bits of my laptop without telling me meaning i could never get it fixed, sold me something that didn’t work and failed to return the laptop when promised right before my exam period. these... Mehr ansehen

Bewertet mit 1 von 5 Sternen

New store in Newcastle Eldon Square, initially fine in service but then retracted sale and refused to pay me what had been agreed! Rude, unhelpful and bad service. Owner refused to talk to me regardin... Mehr ansehen

Unternehmensdetails

  1. Computer- und Zubehörgeschäft

Vom Unternehmen geschrieben

So we decided as a family we would open a Small Repair shop in Pallion in Sunderland back in January 2009 Geekys was born. We sharp out grown this space with the success of Geekys. From there we decided to move to Sunderland City Centre with over 3500 sq feet of space.  We then launched a sister company called Harrys game shack up stairs in Geekys but the space was quickly too small and we had to relocate it we now have over 90 spaces making use the largest and the best gaming venue in sunderland.  We have now just launched a second store in Newcastle Eldon Garden. with Harrys game shack in side.    Geekys has now started to trade online to bring them great deals all over the uk.  Our family just keeps getting bigger and with lots more stuff to come in the future for Geekys and Harrys game shack.   


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

91 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,4

Alle Bewertungen

(91)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Pre-owned PS4 slim 1TB from…

Bought a pre-owned PS4 slim 1TB from Geeky's. It arrived filthy in ports, edges, and with a Minecraft disc inside. Of course, we had to clean it carefully. It was glitchy, had audio issues, and showed frequent error codes indicating a problem with system software. No order note came with the PS4 package.

Received no response when I sent two emails with attachments showing evidence of issues, so I had to call the store repeatedly for a contact. Nobody in the online team was working on the Friday, so had to wait until the Monday for an answer. Team did not ask about item or order number to verify customer they were talking to unlike professional retailers like GAME or CEX. I had to remind them of various important details, and was told I would receive a refund for item and P&P.

Still had to call store when I sent item back by track and trace postage (did not trust sending item by first class postage without being signed). Someone called "Jason" signed for it but was told nobody called Jason worked there. Very important to track returns and have them signed for evidence.

In the process of receiving my refund to their credit with email confirmation, but no P&P despite agreeing to refund me this. I also returned the Minecraft disc in secure and safe packaging in a show of good faith and honesty. PS4 miraculously tested by their team and working perfectly. A lot of time and energy has gone into a refund when I had a far simpler process with other retailers. Very time-consuming and stressful.

Phone team great, but online team and returns process terrible. No real acknowledgement of poor quality of item that will presumably be sold to someone else. I am sure that Geekys will enjoy a clean console now. Very poor service which is a shame due to wanting to support local businesses. Do better.

27. September 2023
Bewertet mit 5 von 5 Sternen

Very helpful

It’s quick and easy to find affordable laptops and we were able to pick it up from the store the next day. Very friendly and helpful people.

25. September 2023
Bewertet mit 4 von 5 Sternen

Good customer service

I originally received the wrong items & had to return them. I received an email, saying they still had the correct items in stock. I still wanted them, so they sent them out later that day. I've now got the parts & am very happy in the end. We'll done 👍

20. August 2023
Bewertet mit 4 von 5 Sternen

Good service - Got back to me

I wrote a 1-star review on poor communication and not receiving the order.

Geekys got back to me, I received the order and the phone I order is as described.

A note to improvement - Communication. Otherwise all good!

29. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

was a little sceptical

Ordered a offical samsung wireless charger from this company, my first order with them, was a little sceptical because how cheap they where offering the charger for ( RRP is 49.99 paid 14.99 including P&P ) but thought it would be worth a shot to save around 70% off the rrp price, glad I did, arrived within 3 working days, works faultless with zero issues will definitely order again

15. August 2023
Bewertet mit 1 von 5 Sternen

They don't sell brand new computers... They won't tell you this

Purchased what I thought was a brand new computer through the website. Went to pick it up to discover that in fact, it was an ex-display model that didn't work as it wouldn't stay on longer than 10 minutes.

In the process of trying to get my refund, but so far dealing with the staff has been unpleasant as they either don't want to talk to you, or try to insist it's an issue with settings on the computer putting it to sleep, or my monitor, seemingly they don't understand when I say the computer turns off, it completely powers off.

They didn't even bother wiping the computer before giving it to me.

According to staff though, all the computers are second hand, which I can't see anything written on the website or in store to indicate that very important detail.

12. Juli 2023
Bewertet mit 1 von 5 Sternen

Terrible experience

I don't know what I did, but the imac cannot boot. When asked about a 'rescue disk', the shop wanted £50. I would not purchase another imac from them.

3. Juli 2023
Bewertet mit 5 von 5 Sternen

I got in touch with Geekys for a price…

I got in touch with Geekys for a price for a replacement screen for my iPhone. They got straight back with the answer £40 and done in an hour. My screen broke while I was in Manchester and my daughter rang a place there and it was an estimate price of £115!!! Thank you so much Geekys for a fair price for a job done so quickly.

8. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

they ruined literally everything there was to ruin

dismantled bits of my laptop without telling me meaning i could never get it fixed, sold me something that didn’t work and failed to return the laptop when promised right before my exam period. these ppl are useless and they worsened every single aspect of situation 0/10

22. März 2023
Bewertung ohne vorherige Einladung

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