Our hanging baskets arrived in good order and in really good time. Mistakenly, I thought they were the wrong type but after sending you an email to explain I realised they were the correct ones aft... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered two Italian Cypress trees, great delivery time, they are both healthy and could tell they had been given a good drink before they were packaged and sent, the price was fab with delivery £37 at... Mehr ansehen
Only gave 3* because of the incompetence of the delivery company – 'InPost' The hanging basket plants were dry & half dead after a 10 day transit !! Some of the plants were lose in the box along... Mehr ansehen
Unternehmen hat geantwortet
Fantastic product! Great customer service. The plants arrived in fab condition and they arrived very quickly, after ordering. Just about to plant them in my hanging basket. I’ve had them on my window... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25.194 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The plants were received in good order.
11. September 2026
Antwort von Gardening Direct
Hello,
We're so glad to hear the plants arrived in good order. Your satisfaction is very important to us.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you found our product excellent and received first-class service all around. We truly appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
Excellent value for money, plant arrived in good condition
Excellent value for money, lant arrived in good condition and now settled happily in the pond.
7. September 2026
Antwort von Gardening Direct
Morag Owens,
We're so pleased to hear that your plant arrived in good condition and is now happily settled in your pond! It's wonderful to know you found it to be excellent value for money. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Good size plant
Good size plant with some water in bag ,this got to us when they said. The plant is growing already .
15. September 2026
Antwort von Gardening Direct
Karon Rollinson,
We're so pleased to hear your plant arrived in good condition and is already growing! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Was pleased with my trees
Was pleased with my trees, from time of ordering to delivery. Well packed and delivered with care
15. September 2026
Antwort von Gardening Direct
Carol Ann,
We're so pleased you were happy with your trees, from the time you ordered them to their careful delivery. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
We where very disappointed with the…
We where very disappointed with the last lot of plants they where all bolted we couldn't put them out the front of our house your plants have always been very good and the packaging has improved it's even better
8. September 2026
Antwort von Gardening Direct
customer,
We are truly sorry to hear about your disappointment with the plants you recently received. We understand how frustrating it must be when they arrive bolted and unsuitable for display. We appreciate you acknowledging the improvements in our packaging.
Kind regards,
Gardening Direct Customer Service
Fast delivery plants well pack and in…
Fast delivery plants well pack and in first class condition.going to order more
15. September 2026
Antwort von Gardening Direct
Sue Foster,
We're so pleased your plants arrived quickly, were well-packed, and in first-class condition. We appreciate your positive feedback and look forward to your next order!
Kind regards,
Gardening Direct Customer Service
All the plants arrived in good…
All the plants arrived in good condition and have transplanted well
15. September 2026
Antwort von Gardening Direct
MISS ADAMS,
We're so pleased to hear that all your plants arrived in good condition and have transplanted well. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Trevor Bateman,
We're so pleased to hear that you are happy with the quality of your plants and the service you received! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Fantastic!
Fantastic product! Great customer service. The plants arrived in fab condition and they arrived very quickly, after ordering. Just about to plant them in my hanging basket. I’ve had them on my windowsill for nearly two weeks (as recommended by you) and they have started to flower and flourish…so now time to plant. Sure that they are going to be amazing. I will be ordering more. Very impressed.
15. September 2026
Antwort von Gardening Direct
Jane Parkinson,
We are absolutely thrilled to hear how pleased you are with your recent order! It's wonderful that your plants arrived quickly and in fantastic condition, and that they are already flowering and flourishing. We're sure they will look amazing in your hanging basket!
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Julie Swales,
We're so pleased to hear that you experienced super fast delivery, received good quality plants, and found our prices to be great! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Robert Cope,
We're so pleased to hear that you consistently receive good plants and that they are always well packaged! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
The person I spoke to was very polite…
The person I spoke to was very polite and helpful, she explained how the error had occurred in the billing for my order and arranged an immediate refund
28. August 2026
Antwort von Gardening Direct
Kathleen Townsend,
We're so pleased to hear that our team member was able to politely and helpfully resolve the billing error for your order and arrange a prompt refund. Thank you for sharing your positive experience!
Kind regards,
Gardening Direct Customer Service
My delivery came promptly
My delivery came promptly, very well protected and of good quality. I will certainly be using them again
11. September 2026
Antwort von Gardening Direct
customerAvril,
We're so pleased to hear that your delivery arrived promptly, was well protected, and of good quality. We truly appreciate your positive feedback and look forward to serving you again!
Kind regards,
Gardening Direct Customer Service
The plants arrived in perfect condition…
The plants arrived in perfect condition on time by the couriers. What more could I want
7. September 2026
Antwort von Gardening Direct
Mrs J Launder,
We're so pleased your plants arrived in perfect condition and on time. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived in very good condition
Plants arrived in very good condition and were as described in the on-line catalogue.
14. September 2026
Antwort von Gardening Direct
Brian Allen,
We're so pleased your plants arrived in very good condition and matched their description in our online catalogue. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Careless packing.
The items I ordered were delivered in a box with Pansies at the bottom, and then, Hyacinths and Alliums plonked on top of them, which resulted in the pansies very squashed and flattened, and some broken.
I undid the package and put them in the Greenhouse, and, managed to revive some enough to be used, but, as it was the pansies that I most wanted, I was disappointed.
14. September 2026
Antwort von Gardening Direct
Kathleen Cooke,
We are truly sorry to hear that your pansies arrived squashed and damaged due to the packaging. We understand your disappointment, especially since the pansies were what you most wanted. We are reviewing our packing methods to prevent this from happening again.
Please contact us at cs@gardeningdirect.co.uk with the subject Trustpilot Review and your order number so we can help resolve your issue.
Kind regards,
Gardening Direct Customer Service
Exceptional quality…
I have made several purchases since Spring of this year. The quality of the Hanging Baskets and plants purchased have been exceptional.
3. September 2026
Antwort von Gardening Direct
Peter T,
We're delighted to hear that the hanging baskets and plants you've purchased from us since spring have been of exceptional quality. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Thank you for your positive feedback, we appreciate it.
Kind regards,
Gardening Direct Customer Service
Plants were in excellent condition when…
Plants were in excellent condition when they arrived.
3. September 2026
Antwort von Gardening Direct
Mrs Joan Edgar,
We're so pleased to hear that your plants were in excellent condition when they arrived! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
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