Gardenhouse24 Bewertungen 241

TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The delivery was quick and everything went smoothly. The room looks lovely and we’re already using it loads. Shaun was brilliant, he handled the whole thing and kept us updated the entire time. Ma... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve been trying to source a couple of garden rooms for a school to use as therapy spaces, and to be honest, the experience with other companies was frustrating — calls not returned and very lit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From initial enquiry Gardenhouse have been brilliant , Couldn’t help enough with delivery date , and quality of product , minor fault with lock on door , got in touch , new lock delivered without del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lovely design, great quality & easy to follow instructions, although make sure you read the instructions thoroughly before building it, although there is a helpline to call if needed! The wood is a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Gartenhäusern
  2. Blockhäuser
  3. Fertighausunternehmen

Über Gardenhouse24

Vom Unternehmen geschrieben

Nordic quality garden rooms, summerhouses, saunas and other garden buildings for sale in the UK. We provide a full suite of services including delivery and installation.


Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.


Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.


For more information visit gardenhouse24.co.uk Stay up to date with our new products, special offers and discounts - follow us on Facebook

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Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

241 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Lovely Summerhouse but terrible / nonexistent after service

Unfortunately our experience with Gardenhouse24 has not been great, initial supply they sent wrong parts, then the build team kept not turning up. Once it was built we absolutely loved it, but have had issue with the plastic guide runners for the sliding glass doors breaking.
I have called and called, sent numerous emails, had several promises, none of being kept, this has been going since 5th February and should have been a simple fix. Now I am just being ignored completely in the hope the issue just goes away. Which I am now in the process of taking further action via Consumer Rights Act 2015. Spending £15k on a summerhouse to be treated like this is completely unacceptable and would in future look to use other suppliers.

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would like to thank Shaun for his…

Would like to thank Shaun for his customer service and his knowledge in assisting our order with Gardenhouse24, unfortunately due to someone leaving the company and Shaun taking over our order,he has been first class in taking our order forward and we are now looking forward to our delivery and installation knowing Shaun is just a phone call away, thanks from Whitby Wildlife Sanctuary

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been trying to source a couple of…

I’ve been trying to source a couple of garden rooms for a school to use as therapy spaces, and to be honest, the experience with other companies was frustrating — calls not returned and very little genuine interest in helping.

Working with Sean at Gardenhouse24 has been such a breath of fresh air. From the very start, he’s been proactive, knowledgeable, and genuinely invested in helping us find the right solution. He guided us through choosing the most suitable products, supported us through the ordering process, and even assisted with the requirements of dealing with the school authority.

It’s rare to come across this level of service and attention to detail. I’m really looking forward to taking delivery and seeing the finished result.

Highly recommended — thank you again!

25. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered a garden office from…

I ordered a garden office from Gardenhouse24 with a rough idea of what I wanted. After chatting with the team about my needs, they helped me choose the right building and even made a few tweaks to suit my specific needs.
From the very first phone call they were great and took care of everything not just the order, but also delivery and installation. They even helped me out last minute with a base after my builder let me down. Due to restricted access, the lads turned up to meet the delivery and took all the stress out of it. A couple of days later I had a solid base with a front deck ready for summer and a brilliant garden office that I can use for work and also for having friends and family round.

Really impressed with the quality, the price, and especially the team from start to finish. Everything was straightforward and simple all I had to do was make the odd brew for the lads!

14. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Matt, thank you for taking the time to write a review, it is much appreciated. We're so pleased that our teams have delivered a great experience to you from initial enquiry, through the sales process, the delivery and most importantly installing a great garden house that meets your desires. Great feedback which I will share with the team which reflects there continued hard work and efforts. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

This company is excellent

This is a genuine review by CR, although it appears anonymous for some reason.
This company is excellent. They are efficient, and the 2 men (Matt and Jordan) who put it all together were fantastic. They were polite, efficient, helpful and so easy to have around. The structure is solid, well-made and it looks great. I would definitely recommend them.

14. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi thank you for taking the time to write a review, we really appreciate all feedback to continue to help us monitor and improve our services to our customers. We so pleased that the services provided to you were of a high standard and that our installers delivered the most important part a garden house you love. Enjoy the festive season in your new garden house. Kind regards GH24.

Bewertet mit 4 von 5 Sternen

Irving was great to deal with and the…

Irving was great to deal with and the shed was erected in good time to a high standard. The only reason it’s not 5 stars is there was a slight lag between the delivery and construction meaning the materials had to be in the road for a week. Apart from that the service and quality has been exemplary.

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Pete, thank you for taking the time to write a review of your experience, it is much appreciated. We just missed out on the 5 star i see, however we're happy the service provided by our team was exemplary. Having reviewed your delivery, our installers were informed from the transport team that you would be moving the cabin to your back garden as there was only curbside location to drop the cabin. Due to this information and terrible weather at the time delaying jobs, this why there was a small time lag between delivery and install. Our teams work very hard through sometimes demanding and tough conditions, and we take all feedback onboard to keep improving. Thanks again for choosing Gardenhouse 24 and we will share the positive feedback to the teams. Kind regards GH24

Bewertet mit 5 von 5 Sternen

SONNY 44 Log Cabin

When i made a enguiry over the phone i spoke to Keith, who was very helpful, and could answer any questions i had. The purchase was very easy and straight forward. The log cabin was delivered within the lead time on the website. We had this built and the guys who built it were really good. Overall this has been a great service from start to finish and i would highly reccomend this company.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Paul, thanks for taking the time to leave a review of the service provided during your garden house experience. We're very pleased that our team has matched the high standards we set for ourselves in delivering a 1st class service and product to our customers. If there is anything else we can do, the please let us know. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Highly recommended

Quality log cabin. Looks lovely in our garden. Friendly staff. Highly recommended 👌

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Lesley, thank you for taking the time to write a review, it is much appreciated. We're really pleased that your happy with the final product and the service from our staff. We continue to work hard as team to deliver the best service to our customers. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Very happy with the MAJA Corner…

Very happy with the MAJA Corner Summerhouse we have had installed.
Structure seems really solid and well built and the team there have been great to deal with.

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Mark, thank you for your feedback about our finished product and service to you. We really appreciate all feedback especially positive to help us monitor, maintain and challenge our teams to keep striving for improvements and consistency to providing the best product and service to all our customers. Thank you for choosing Gardenhouse24. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Brilliant

The team at Gardenhouse24 were absolutely outstanding. Their communication was excellent and I was kept informed every step of the way. I bought the full package including installation and electrical and I would highly recommend them. They really made it an enjoyable experience.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Barry, thank you taking the time to write a review of your experience, it is much appreciated. We're really pleased that our teams have serviced you well for an enjoyable experience. We continue to strive for providing our customers a complete top class service. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

The team were helpful picking the right…

The team were helpful picking the right summer house for us, when they did the build they were amazingly quick and worked hard in the pouring rain. The finished product we are so happy with. Strong, sturdy and looks great! Very pleased with our purchase!

20. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Matt, thanks for taking the time to leave a review of the service you have received. We're very pleased our install team did a great job and built your new lovely garden house to enjoy this summer. Kind regards, GH24.

Bewertet mit 5 von 5 Sternen

Amazing Company

We are yet to have our sauna and summerhouse installed but we have been so impressed with the service we have received so far that I wanted to leave a review. We have struggled with the usual planning department nightmares and as a result we have had to go back and forth to Gardenhouse24 for new designs, revised quotes and endless questions. It has been going on for nearly a year and the team, especially Keith, has been patient, responsive and completely understanding. I could not recommend them enough on the quality of service they provide which is unique in this day and age. Looking forward to the finished result.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Caroline, thank you for taking the time to write a review, we really appreciate this. We happy that our team have been looking after and helping you to come to your final decision and buy with us. We will strive to continue the quality sales process service with a professional and quality Install service. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

These geezers know their cabins!

I'd probably say it's actually more like 4.5...
Nobodies perfect 😉
Keith was wonderfully helpful in regards to my initial contact.
My situation was a tad, unusual, and Kieth ensured everything went smoothly with the delivery location.
1 delivery arrived a day early (which kinda threw things off a bit, but was sorted).
And, more guttering needed to be supplied as not enough in first delivery.
Ooh, I've also got a dodgy window catch I need Matt the build coordinator to look at, but hoping to get an additional room, so will ask when that occurs.
Matt was extremely knowledgeable and helpful.
I believe another lad was called Connor. There may have been others, I was not on site for entire duration of build, only day 1 and 2.
I would deffo use these guys again and actually recommended them yesterday.
As far as I could see, they knew what they were doing and got on with it.
Super.

2. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Solilaqui, thanks for taking the time to write a review of your experience,we really appreciate it and the detail you have included. You are correct in that sometimes piecing all parts together to work perfectly can be tricky sometimes as in our courier delivering items a day earlier than we asked for. This is something we will strive to improve all component parts. Our sales and install teams work tirelessly to provide a top service to our customers and we pleased they delivered that to you, along with the finished product. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Great company and great product!

26. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Phil, thank you for taking the time to write a review, we really appreciate all the feedback from our customers to help us to continue doing what we strive to do well and that is supply a high quality service and product. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

From initial enquiry Gardenhouse have…

From initial enquiry Gardenhouse have been brilliant , Couldn’t help enough with delivery date , and quality of product , minor fault with lock on door , got in touch , new lock delivered without delay
Once again brilliant product and fantastic service , everyone who visits says how lovely it is

22. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Stuart, thank you for taking the time to write a review of your experience it is much appreciated. We really work hard to meet our customer needs and satisfaction in all circumstances and situations. Positive feedback not only acknowledges the work our staff do but also show our willing to go over and above for you our customer to enjoy the positive experience of having and using your garden house. Enjoy and thank you again. Kind regards GH24

Bewertet mit 5 von 5 Sternen

Just purchased for this company

Just purchased for this company - Keith has been very supportive and replying to our questions quickly . Great support so far !

19. Mai 2025
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Antwort von Gardenhouse24

Hello and thank you for taking the time to write a review, we really appreciate this. We're happy to hear the sales side and any technical support our staff offer has made you feel supported and and comfortable to go ahead and purchase one our products, which is perfect in this Indian summer we're having. Kind regards GH24

Bewertet mit 5 von 5 Sternen

Excellent Service and dedication

My order was misplaced/misdirected on route and Irving went above and beyond to establish what had happened and immediately sent out a replacement.
The replacement arrived in good order and on time.

16. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Andy, thank you for taking the time to leave a review of your experience, it is much appreciated. We're pleased our team reacted quickly to the issue and resolved it as quickly as possible. If there is anything else we can help with then please let us know. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Sauna Freak Sauna

Hi, I just wanted to leave a review to let GardenHouse24 know how happy we are with our Sauna Freak Sauna 2.5 x 2.8m.
The quality is excellent, and everything fits together like a large jigsaw puzzle. It’s an amazing space, and is one of the best looking contemporary sauna’s we found.
Keith was always on hand to answer the phone, when I had any queries during the build with professional help and advice.
This is a solid piece of kit, which is built to last, and I wouldn’t hesitate to recommend the craftsmanship of their sauna’s!
Thank you GardenHouse24, my wife and I are extremely happy!!!
Neil & Claire

13. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Neil, Thank you for taking the time to write a review, it is much appreciated. We're so pleased that you love the finished product and that you and your wife are extremely happy. Our team work hard at providing a 1st class service to our customers and I will let Keith, the team and the factory know they delivered again to the high standards we standards set ourselves. Kind regards GH24.

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