Freetrade Bewertungen 

7.533
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great opportunity to invest for your future. Pros: - really low costs for investing and currency FX - ISA and SIPP availability - good app also including a web interface - multitude of in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really enjoy the Free trade App. Very user friendly and intuitive. Helps consolidate GIA, SIPP, ISA all under one roof. Allows for voting on company events. On the whole very happy with it. Definitely... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great overall but you need to add more features. Watchlists - that I can order by gain, daily - very important feature you do not have (without limit or allowing at least 200 per watchlist)... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No standing or dealing charges, availability of GIA, stocks and shared ISA, SIPP. Access to a great stocks charity, notably to some gilts. They do not provide USD holding facility, and every transact... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Börsenmakler

Informationen, die aus verschiedenen externen Quellen stammen

With Freetrade, you can invest for free in the stock market. Our app is available today on iOS and Android.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

7533 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(7.533)

729 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great platform

Great platform, easy to navigate and fantastic support team.

Much easier to use and get support from than established platforms like HL or AJbell

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback, it's much appreciated! Easy to navigate and easy to get help when you need it is what we're aiming for, so that's useful to hear.

We're in-app or at reviews@freetrade.io whenever you need us.

Bewertet mit 5 von 5 Sternen

i have been doing this for about 5…

i have been doing this for about 5 years now. earned some money too. easy to use.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the review! It's great to know you've found us simple to get on with for this long.

If anything comes up, you can drop us a message in-app or email reviews@freetrade.io.

Bewertet mit 5 von 5 Sternen

Exactly what it says on the tin……

Freetrade delivers exactly what they say they will, it’s simple to use, fees are good value, plenty of stock to pick and customer service (if you have a question or issue) is helpful and prompt.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for taking the time to leave this, it's good to hear! Good to know the fees and the range are working for you, and that our team were quick off the mark when you got in touch.

You can reach us in-app or at reviews@freetrade.io any time.

Bewertet mit 1 von 5 Sternen

I have to pay over £900 in CG tax…

I have to pay over £900 in CG tax because they put my funds in a GIA instead of an ISA… no reasonable person would invest £20k in a GIA if they’ve been given an option of an ISA. The complaints and support team were absolutely useless

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback. We're sorry you've been left feeling this way, particularly after already raising it with our support and complaints teams. That isn't the experience we want anyone to have. For the future, an ISA is something you can open in your app at any time, and we can talk you through how it sits alongside your other account.

If there's anything still outstanding, please email us at reviews@freetrade.io and we'll pick it up rather than ask you to start again.

Bewertet mit 5 von 5 Sternen

Excellent value

Excellent value, easy to work with, wide selection.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback, we appreciate you taking the time to share this. It's great to hear the app is easy to get on with and that you're finding what you want to invest in.

If we can help with anything, please drop us a message in-app or email us at reviews@freetrade.io.

Bewertet mit 5 von 5 Sternen

Great service

Great service, never had any problems, been using for a lot of years, highly recommend Freetrade.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback, we appreciate you taking the time to share this. It's great to hear you've had a smooth run with us over the years, and thanks for the recommendation.

If we can help with anything, please drop us a message in-app or email us at reviews@freetrade.io.

Bewertet mit 2 von 5 Sternen

Profitably investment is depending on…

Profitably investment is depending on the result . Poorly the free trade apps does not help much on updating the stock market , I am permanently not knowing the selling price for my shares ...may be it is not easy to be noticeable .Only good thing about free trade,is very simple for beginner, if you want to upgrade for better facility, extra payment is required every month approximately from £6.50 . Now there is lot of Apps are better than free trade , offering important information for customer, free trade is becoming old school &behind now.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback, we appreciate you taking the time to share this. On pricing, the figures you see come from our data providers, and the time of the latest update is shown at the bottom of each stock's page. When you place an order we show an indicative price, then go out to get quotes and take the best one available, so the price you pay is the market price at the moment your order goes through. That can differ a little from what you saw beforehand.

If you're seeing a big gap on a particular stock, please email us at reviews@freetrade.io with the name and we'll look into it for you.

Bewertet mit 1 von 5 Sternen

I have paidmy subscription but cannot…

I have paidmy subscription but cannot get on my app to sell any shares

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback, we appreciate you taking the time to share this. Not being able to get into your app when you're trying to sell isn't good enough, and we're sorry for the trouble this is causing.

We can see you're already in touch with our support team and they're working on getting your access sorted. Please keep replying to them there and they'll see this through with you.

Bewertet mit 5 von 5 Sternen

Easy to use App with many stock options…

Easy to use App with many stock options and very smart newsfeeds every week!

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback! We appreciate you taking the time to share this. It's great to hear you're getting on well with the app and the range on offer.

If we can help with anything, please drop us a message in-app or email us at reviews@freetrade.io.

Bewertet mit 5 von 5 Sternen

Easy process for setting up SIPP

11. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback! We appreciate you taking the time to share this. It's great to hear setting up your SIPP was a smooth process.

If we can help with anything, please drop us a message in-app or email us at reviews@freetrade.io.

Bewertet mit 1 von 5 Sternen

Investment stock descriptions inaccurate.

I informed Freetrade quite a long time ago that their ‘About’ descriptor for British Petroleum (BP) was fundamentally incorrect in stating that BP ‘Increasingly, they are focusing upon renewable energy’. Quite the opposite is true. I was told that this would be changed. It has not been changed. This leads me to think that there is the strong possibility that many other descriptors are incorrect.

Not great for an investment platform that they have got this wrong. Also, that a helpful communication from an investor is not actioned. Unprofessional!

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you for raising this with us, and we’re sorry that the information hasn’t been updated as expected following your earlier feedback.

We understand the importance of accurate company descriptions when making investment decisions, and we appreciate you taking the time to flag this. We’ll share your feedback with the relevant team for review.

Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

excellent app

excellent app, easy to use, quick customer service, no issues. 5☆

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you so much for your lovely review! We’re delighted to hear you find the app easy to use and have had a great experience with our customer service. Thanks for your support!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, easy to investment! Highly recommend. 👍

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you so much for your lovely feedback! We’re really pleased to hear you’ve had a great experience and found investing with Freetrade easy. Thanks for recommending us! 😊

Bewertet mit 4 von 5 Sternen

Very usable app

Very usable app, interesting email blogposts. Customer service is quick. Generally, I would only like to see lower FX fees.

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the great feedback!

We’re glad to hear you find the app easy to use, enjoy our email content, and have had a positive experience with our customer service.

We appreciate your feedback on FX fees too. We’ll make sure your suggestion is shared with the relevant team for consideration.

Bewertet mit 3 von 5 Sternen

Hidden fees, memory-intensive app

Freetrade makes the cost a bit hard to see, it's free only in the sense that they don't charge when you buy UK companies, but if you buy any foreign assets, they charge in hidden forex fees. Also the app seems to have a memory issue, it often lags and struggles to render UI elemeents on an iphone 17 pro

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for sharing your feedback. We understand your concern around the fees when trading non-UK assets.

To clarify, there are no hidden FX fees. When you buy or sell non-UK stocks, we show an indicative quote before you place the order, including the applicable FX rate, so you can see the exchange rate before confirming the trade.

We’re also sorry to hear you’re experiencing lag and issues rendering UI elements on your iPhone 17 Pro. We’d be happy to look into this further.

Please contact us at reviews@freetrade.io and, if possible, include a screen recording of the issue when it occurs. This will help our team investigate.

Bewertet mit 2 von 5 Sternen

Platform / tech for trading is good

Platform / tech for trading is good.

The service operations that exist around it are poorly designed from a UX perspective. The propositions campaigns are atrociously deployed and that means anyone expecting incentives to transfer in a SIPP, for instance, will need to keep chasing again and again.

I think it is probably deliberate based on interactions and I will make a complaint shortly if I don’t receive monies I was promised.

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you for sharing your feedback. We’re glad to hear you’re happy with the trading platform, but we’re sorry that your experience with our service and promotional campaigns has been frustrating.

We understand how disappointing it is to have to repeatedly chase an incentive you were expecting. This isn’t the experience we want for our customers, and we’ll make sure your feedback is shared with the relevant teams.

If you’re referring to the 2025 SIPP Transfer Campaign, the campaign terms state that eligible customers will receive a cash Award based on their qualifying transfers, paid into their Freetrade GIA. Freetrade will use its best endeavours to make any Award that you’re entitled to by 15 October 2026.

If you’re referring to a previous campaign or have any concerns, please get in touch with our support team at reviews@freetrade.io so we can look into this further for you.

Bewertet mit 4 von 5 Sternen

Post issues here

Took way too long to get account approved, despite numerous attempts to contact the company but posting a review here did the trick within the hour! I’m on now and it’s looking great.

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback! We’re sorry to hear that your account approval took longer than expected, and we appreciate your patience while this was being resolved.

We’re glad to hear you’re now up and running and enjoying the app.

Thanks so much for choosing Freetrade!

Bewertet mit 4 von 5 Sternen

Easy to use app

Easy to use app, when there was a problem with a mutual fund buy option being rejected Freetrade helped

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the feedback! We're glad to hear you found the app easy to use and that our team was able to help resolve the issue with your mutual fund purchase.

We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Easy to use platform with great support…

Easy to use platform with great support for new to investing.
I haven’t had any issues with my portfolio for the future.

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for your kind words!

We’re really pleased to hear that you’ve found the platform easy to use and our support helpful, especially as you’re new to investing.

It’s great to know you’re feeling confident about investing for the future.

Bewertet mit 5 von 5 Sternen

Would highly recommend this company…

Would highly recommend this company everything is so easy and you can check your portfolio so easily

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for the 5-star review!
We're thrilled to hear that you're finding the app so easy to use and that keeping an eye on your portfolio is seamless.
Happy investing!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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