Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Mehr ansehen
Unternehmen hat geantwortet
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Mehr ansehen
Unternehmen hat geantwortet
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Freedom Brokers
Vom Unternehmen geschrieben
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 03332 205445
- customerservices@freedombrokers.co.uk
- freedombrokers.co.uk
4,5
Hervorragend
7364 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Freedom Brokers
Thank you for your review. We're pleased to hear that you received brilliant service. Your feedback is greatly appreciated, and we'll be sure to share your comments with the team.
Very helpful on the phone made it quick…
Very helpful on the phone made it quick an easy five star service
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that our team was helpful on the phone and made everything quick and easy for you. We really appreciate your feedback and are pleased we could provide a five-star service.
They have real people that can sort out problems, well done.
I had a problem with a fraudulent claim years ago that
resurfaced when I took out a policy with freedom brokers, many thanks to Alex in customer services who managed to get this sorted with the insurer.
17. August 2026
Antwort von Freedom Brokers
Following our discussions, we were able to clarify the position.
We're pleased we could speak with you directly and resolve your concerns.
During my conversation with Freedom…
During my conversation with Freedom Brokers, I was listened to and various amendments were made so everything is spot on.
I’m now in my 3rd year with Freedom Brokers and couldn’t be happier with the service received.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your continued trust and loyalty over the past three years. We're delighted to hear that our team took the time to listen to your needs and make the necessary amendments to ensure everything was just right for you.
Your kind feedback means a great deal to us, and we're pleased to know you're happy with the service you've received. We look forward to continuing to support you in the years ahead.
Prices are good and customer service is good
Prices are good and customer service is great
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your kind review. We're delighted to hear that you found our prices competitive and our customer service great. Your feedback is very much appreciated, and we'll be sure to share your comments with the team.
Excellent service today from Darwin
Excellent service today from Darwin, and the company issued a NCB letter for me very quickly.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Darwin provided excellent service and that we were able to arrange your No Claims Bonus letter quickly. We really appreciate your feedback and will be sure to pass your kind comments on to Darwin and the wider team.
Antwort von Freedom Brokers
Thank you for your kind review. We will pass on your thanks to the agent that assisted you.
I spoke to Chloe about my insurance…
I spoke to Chloe about my insurance renewal and she was very helpful and knowledgeable and it really didn’t take that long,many thanks
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Chloe was helpful and knowledgeable when discussing your insurance renewal and that she made the process quick and straightforward. We'll be sure to pass your kind comments on to her. Thank you for choosing us.
Excellent Service
Charles responded to my call with respect and professionalism. He was calm and listened while I presented my case, confirmed what exactly I was looking for, and closed the deal. It was beyond me expectations.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Charles provided such respectful and professional service. Taking the time to listen, understand your needs, and find the right solution is exactly the experience we aim to provide. We'll be sure to pass your kind comments on to Charles.
Cancelled my auto renew online with…
Cancelled my auto renew online with minimal issues, I required a different type of policy than the previous.. easy to use service
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your review. We're pleased to hear that you were able to cancel your autorenewal with minimal issues and that you found our service easy to use. We're glad we could help as your insurance needs changed, and we appreciate you taking the time to share your experience.
Great customer service from Mary
Great customer service from Mary, who helped me through all my queries. I had to pause the call at one point, but Mary called me back exactly when we'd agreed and was very efficient throughout.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Mary was able to help with all of your queries and provided efficient service throughout. We're especially pleased that she followed up exactly as agreed when you needed to pause the call. We'll be sure to pass your kind comments on to Mary.
Fast to apply and very easy to follow
Fast to apply and very easy to follow. Great price and the cheapest for me with all the things you need in insurance.
16. August 2026
Antwort von Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that you found the application process fast and easy to follow. It's also great to know that we were able to offer you excellent value with the cover and features you needed at a competitive price.
We really appreciate you taking the time to share your experience and thank you for choosing us.
Renewal
Quick, easy and straight forward to set up a renewal.
Competitive price year on year 👍🏻
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the renewal process quick, easy, and straightforward. It's also great to know that our competitive pricing continues to offer good value year after year.
We appreciate your continued trust in us and thank you for taking the time to share your experience.
Antwort von Freedom Brokers
Thank you for your 5-star review.
We're pleased to hear that you found the process helpful and hassle-free, and that our team provided a friendly experience throughout. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Antwort von Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you found the process very quick and easy. Providing a simple and efficient experience for our customers is always our aim, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback. We look forward to helping you again in the future.
Have no insurance documents and taking…
Have no insurance documents and taking a further £62.46 from bank account 2 months later when I have paid policy in full
10. Juni 2026
Antwort von Freedom Brokers
Thank you for your review.
As discussed, we have already spoken with you and explained the situation, and you confirmed you were happy with the outcome.
We are pleased this has resolved the matter for you.
Cancellation
Grace was excellent at dealing with my cancellation , shame I've had to leave but automatically renewing my policy when I've specifically asked them not to is so annoying , especially as the cost was 35 % more than new quotes.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review and for your kind words about Grace. We're delighted to hear that she was able to assist you with your policy cancellation and provide a positive experience.
We're sorry to hear that you decided to leave us, and we appreciate your feedback regarding the renewal process and pricing. Customer feedback is extremely valuable and helps us continue to improve our service.
We wish you all the best for the future and thank you for having chosen Freedom Brokers.
Cloe was very helpful and polite when…
Cloe was very helpful and polite when dealing with my renewal .
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Chloe was helpful and polite while assisting with your renewal. We pride ourselves on providing excellent customer service, and it's great to know that Chloe made the process a positive experience for you.
We appreciate your feedback and thank you for choosing us.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you received great service and had a positive experience with us. We appreciate you taking the time to share your feedback.
Excellent service and very professional…
Excellent service and very professional staff. They were helpful, friendly, and quick to respond to my queries. Highly recommended!
10. August 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service excellent and our team professional. Providing helpful, friendly, and responsive support is very important to us, so it's wonderful to know we met your expectations.
We truly appreciate your recommendation and thank you for taking the time to share your experience. We look forward to assisting you again in the future
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