Fredrick Edwards Limited Bewertungen 197

TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I would not recommend this company to my worse enemy. The constantly harass you by phone calls & email expecting you to do the legwork but still want there cut of the money . Then send out demands fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Complete scam if they cold call u beware!!! Absolute parasites. Quite how they are getting away with using moriarty law to debt collect and apparently force entry (which is harassment and illegal) is... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Just had a conversation with a legal company saying I owe FE money due to a online form I signed. Please avoid this company as it's a ploy for them to get money out of you, their emissaries are also c... Mehr ansehen

Bewertet mit 1 von 5 Sternen

3 years ago Frederick Edwards got me over £400.00 pounds for a married couples allowance claim. Over the weekend I received a letter from HMRC saying I owe over £700 because of that claim meaning I'm... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Steuerberater

Vom Unternehmen geschrieben

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

197 Bewertungen

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Hat 67 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 1 von 5 Sternen

Absolutel con merchants trying to make…

You cannot say I'm wasting tax papers money as I work and pay tax you have no right to say that you just don't like it because you are trying to get money out of me that you hav8 paid to me so that us why I'm not paying

1. November 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Belinda

Many thanks for your review which is 100% incorrect.

You have been provided with a full explanation as its YOU who has signed with numerous tax claims companies, this information has been confirmed by HMRC.

We've referred you to HMRC who will provide you with all the relevant information and you haven't contacted them.

We've done everything to resolve the mess that you have caused but you don't bother picking up the phone.

Stop signing with multiple companies, all you're doing is wasting tax payers money.

I'm not even going to respond to your edited review as we've gone round in circles with you for months. Your debt will be outsourced for legal action to be taken against you.

Bewertet mit 1 von 5 Sternen

Stay away

Please stay away from this company as they are not helpful. They will say you owe them money and they will say all details are correct. PLEASE DONT GO NEAR THIS COMPANY
WHAT COMPANY REPLYS TO ALL THERE BAD REVIEWS WITH SUCH COLDNESS

6. Oktober 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Dawn

You are fully aware why you were charged.

Both you & your husband signed our authority to claim marriage tax allowance but you didnt cooperate when we asked you to.

You sent us repeated emails stating you'd never signed with us. We replied to every email and provided the agreement that you and your husband signed.

Then you paid our invoice, so you don't have a complaint.

Please don't contact us again.

Bewertet mit 1 von 5 Sternen

83% 1 star reviews tells you all you need to know. Avoid

I will pay, after delaying for as long as possible, the £108 they claim we owe them for providing 'incorrect information', but only so that we don't incur further fees. My previous review here was removed, no doubt at the insistence of this disgusting scam outfit, so I will reiterate that if anyone from this company ever rings you, tell them to 'go away', using whatever form or words suit you best. Yes, I will pay, to save my family further expense,but as a published writer with many social media followers, I will make sure as many people as possible know the nature of this organisation. How do their employees sleep at night?

18. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Thankyou for reply but you know full…

Thankyou for reply but you know full well when you have been contacting me I have been at work & why should I get the information for you as you are supposed to da everything that's why you take the fee. Judges demand got in touch for a payment not to help me & yes my data has been shared and I will be going straight to the ombudsman & I don't want to be contacted by conning merchants so please stay away from this company

3. Oktober 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Shahida

Thanks for your second review.

I find it strange that you state you couldn't answer our calls as you were in work, but when you've declared your income to the Court you've stated you work part time. Also, our call centre is open until 7pm so there is ample opportunity to call us when you're not in 'work'.

We won't be contacting you again as we'd rather work with customers who appreciate the great service we provide.

Bewertet mit 1 von 5 Sternen

Refer to Ombudsman

Appalling company to deal with. All started to claim back tax a couple of years ago, to which I received about £40 so wasn't worth the time anyway. They contacted me to do another tax return so I advised to go ahead, they then started to request P60's etc that i was unable to get my hands on. Then they decided that because i couldn't get my p60 from the year they requested that they would send me a bill for £72.00 so i made a complaint, this obviously come back in their favour as it was always going to as they just try to get money out of people for no reason. They have now decided I owe them over £100. So i am referring this to the ombudsman - I can see there are lots of bad reviews on here so my advice to everyone is to take them to the ombudsman, they will have a charge from the ombudsman for every complaint they receive. i will continue to leave this review everywhere i can so that people have the right info before ever deciding to use your company.

further to your reply, i am a customer, which im sure you're aware of, as ive had the same issue with you that the majority of your reviews state. i have sent the proof to trustpilot anyway.

Crazy how trustpilot have verified my review now after showing them proof. Just proves to everyone who reads this that you’re not trustworthy what so ever.

Hopefully this review will stop people having to deal with you.

3. Oktober 2023
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Mat
You are aware you are not a customer of Fredrick Edwards Limited.
You do not exist in our system at all so you must be a customer of a different Company.
I suggest you contact the Company direct.


Update...
Once Trustpilot have received your 'proof' they will see you are NOT a customer of ours & remove your review.

Bewertet mit 1 von 5 Sternen

Hang up immediately

I received an invoice and a late payment penalty as my marriage tax allowance was rejected by HMRC. At no time was I informed that I would be invoiced if unsuccessful. Their terms state you may be charged if you misled them. I have requested all of the taped telephone conversations and exchanged information under GDPR. I fail to see how I or my wife had misled this company, we merely gave them information that was correct to the best of our knowledge so they could go on a fishing expedition. Their business model ensures that they win either way and if you cause them any issues I have it on good authority the debt is sold to a third party. I have had to instruct my solicitor to deal with this outfit!

5. September 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Richard

We fully reject your comments.

You are fully aware, we have agreed to listen to the 2 calls where you and your wife provided the information to us and we have also agreed to email these to you to prove that you provided incorrect information.

Our business model doesn't ensure we win either way. It is your responsibility to provide us with accurate information and we even checked it with you a 2nd time to ensure accuracy.

Finally, we do not sell debts to anyone so I'm unsure where you have obtained this information.

As agreed with you earlier today, we will be back in contact with you in the next 14 days.

Please allow us to check the information, as agreed before posting false accusations online that could be classed as slanderous.

Bewertet mit 1 von 5 Sternen

Terrible company

Terrible company, stay away. Called me to claim tax back heard nothing from them then get an invoice for for not adhering to there terms and conditions.

31. August 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi David
Many thanks for your review.

Your details are 100% incorrect and I'll explain why.

We have been trying to contact you since 28th March 2023 and have only managed to speak to you once.
We have sent you text messages and emails, left messages on your mobile and also written to you.

If you dont respond to our contact requests, how are we supposed to speak to you?

The matter is easy to resolve, as stated in the email you received yesterday.

Simply call our Service team to provide the information HMRC have asked for to back up your claim and we will happily credit the invoice raised.

Bewertet mit 1 von 5 Sternen

DON'T use this company watch out for the small you don't get 1 star rating for being successful these are…

DON'T use this company these are scammer they get you to sign up to get ppi tax refund on a no win no fee but when they can't get any money they give you a invoice

22. August 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi John
Many thanks for your review which is factually incorrect.
You first signed up to use our service and provided us with details of the Lender who'd paid your PPI refund.
HMRC asked us to provide proof of the refund but, when we've asked you to supply the proof, you've been unable to provide it as your Lender states you didnt have a refund.
Therefore its you that has provided us with false information.
This is a breach of the terms which you agreed to be bound by.
Under the terms, you should be charged a fee of £200 + VAT but, as a gesture of goodwill, we reduced the fee to £60 + VAT.
Therefore, as you can see, we have been more than fair and reduced our fees, which we didnt need to do.
If you can provide the information we've been asking you to supply for 5 months, we will happily re-open your case and credit the invoice. Without the document requested, the invoice is due an payable in full.
I trust this explains the situation, if not, please do not hesitate to contact us direct.
Regards
Fredrick Edwards Limited

Bewertet mit 1 von 5 Sternen

Have just recieved a demand for monies…

Have just recieved a demand for monies from my late wifes estate, I cant really understand why they have requested money. They dont appear to have done much and I certainly havent recived any other paperwork to explain there £378 bill. No one will talk to me on the phone and all I really want is a breakdown on how a no win no fee website or cold call has led to a £378 bill which has now been handed to a debt recovery agency with no correcpondnce to me but at least now they accept shes dead.(they put it on the letter). May they all find their speacial place in heaven.

9. August 2023
Bewertet mit 1 von 5 Sternen

If I could less than 1 star I would…

If I could less than 1 star I would absolute scumbags! Cowboys! AH, SR and Co are vile people a waste of oxygen!

Daylight robbery!! I definitely got sucked in only for me to do the right thing and them then turn round and say oh well that will be £108 for absolutely nothing! Literally paper pushing for a whole year! To no resolve! Trying to make out they’ve done me a favour when all they want is to charge you for nothing but BS!

Oh, where do I even begin with Fredrick Edwards and their "stellar" services? 🙄 Let me tell you, dealing with them has been a rollercoaster ride that only goes downhill!

Their customer service is a masterclass in ghosting – you'd think they're competing for a world record in disappearing acts! 🎩👻 Oh, and their response time? Legendary! I'm convinced they communicate via carrier pigeons, because it takes ages to get a reply. Unless there’re charging you and then there on you like flies on 💩

Now, let's talk about their expertise in scamming. It's truly impressive how they manage to charge premium prices for subpar services! It's like they've cracked the code of how to rob you blind while keeping a straight face. Bravo! 👏💸

But wait, there's more! Their so-called "professional" team has the amazing ability to mess up the simplest tasks, leaving you wondering if they hired a bunch of monkeys to run their operations. 🐒🤦‍♂️

Honestly, dealing with Fredrick Edwards is like signing up for a crash course in frustration and disappointment. They should put a disclaimer on their website: "Enter at your own risk – your sanity may not survive!"

In conclusion, if you enjoy flushing your hard-earned money down the drain and want to experience the joy of dealing with scammers in disguise, congratulations, Fredrick Edwards is the perfect fit for you! As for the rest of us, let's run in the opposite direction and never look back. 🏃‍♂️🏃‍♀️

Karma comes for everyone in the end!

AVOID AVOID AVOID

BLOCK THEM FROM EVERYTHING!!

And to add! This is a genuine reflection on my experience and it would appear others have had similar experiences as I’m not the only one to have had the undesirable pleasure of these cowboys doing nothing but paper-pushing and then them demanding I pay for zero service despite me trying to locate a ‘settlement letter’ from my previous bank I did all that was asked and then they had the audacity to demand money of me for me doing the groundwork when all they did was what exactly?? Absolutely nothing apart from harassing me with threatening emails demanding money for a service from them which they had not provided! The head of operations has the cheek to say they had reduced the invoice as a gesture of good will! When prior to me ringing they had admitted on the phone an error had been made and that it would be sorted lies on top of lies!

31. Juli 2023
Bewertet mit 3 von 5 Sternen

helped me claim some money back only a…

helped me claim some money back only a small amount but had no problems with them thanks for the help!

5. Juli 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi David
Many thanks for your kind review.
It's great to hear you've received your refund and we've provided a great service!

Bewertet mit 1 von 5 Sternen

This company is a complete fraud

This company is a complete fraud, avoid at all costs all the reviews posted about claiming money for services never provided or information never received is correct, they prey on the elderly or vulnerable and people's information are being sold to them, against GDPR rules. Company needs to be shut down and the ombudsman will be knocking shortly.

3. Juli 2023
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOIDThis is a dreadful…

AVOID AVOID AVOIDThis is a dreadful company who claim to help you get back £ from the HMRC. Even if you receive forms to sign and DONT send back they want to charge you! Then they constantly harass, bully and demand payment. Payment for what? I was told its in the fine print that if you don't send the forms back they can charge you. Daylight robbery. NOW they have passed my details onto a debt collector called Judges Demand - its now £459 from £85!!!!! - For not signing a form and selling on the debt now? I will happily take this to a solicitor to expose this shameful operation. I hope the people that work there understand exactly the part they play in making peoples lives a misery especially when finances are so tight with the cost of living and mortgages going up. Im a single parent and what they are doing is criminal and exploitive. No win no fee my BUTT.
EDIT - Now you can see exactly how unprofessional they are from the reply they have put on here. Look at all the other reviews on here that are saying exactly the same. They are harassing, bullying and using scare tactics to force people to part with money they don't have in the 1st place. I am reporting them to every possible organisation possible. ACTIONFRAUD, SCAMPULSE,CITIZENS ADVICE,GOV.Uk on reporting a SCAM company, FCA, FINANCIAL OMBUDSMAN, BETTER BUSINESS BUREAU.
I can barely afford to live and rely on food banks to feed myself and my child. These people are charlatans and are preying on vulnerable people who are desperate for help. How can they justify because I didn't send a form back that they can now charge me? They are making my anxiety really bad and if I end up on medication then it will be their fault for causing me to have so much worry.
They need to be closed down.

23. Juni 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Michelle

Firstly, many thanks for your review which is full of lies.

Secondly, you are fully aware you have signed an agreement with us and have previously been provided with a copy of the signed agreement. We also have recorded phone calls where you have agreed to pay us and then havent.

Thirdly, we havent sold the debt to Judges Demand, we have outsourced it for collection of the debt you owe to us. You were fully aware we were doing this as we emaled you to advise you.

Finally, if you wish to go to a Solicitor, then please go ahead. We will be happy to provide your Solicitor with proof you are lying which will enable us to enforce the debt.

We look forward to receiving your payment.

Have a great weekend!

Bewertet mit 1 von 5 Sternen

Stay well away

Stay well away, no win no fee, they are trying to charge me for a ppi claim which is not even successful I've done everything they have asked of me, I've rang hmrc about 6 times asking them to work with fredick Edwards and they have done it but there is some problem apparently, I'm disabled take 29 tablets a day and have learning difficulties I've explained this to them and they are still hounding me, I pointed out that they say no win no fee but still insist I owe them money, please use a different firm causing me a lot of heart ache and feeling really scared to me it is bullying and harassment

22. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

avoid like the plague

Have billed me £240 for not having a document from 7 years ago, claimed the ppi tax claim failing was my fault clearly not. very un-ethical company indeed, i have no money and will have to get sent to court now for a ccj just to pay their extremely unfair bill. another example of wealthy experts in law exploiting poor people who was lured in by a hope of getting a few quid back.

I noticed your reply did not worry about being called greedy and unethical. Maybe that’s just an accepted fact. ps the bill is still not paid neither will it be. Now waiting for debt collection department to come threatening me. 🙀

6. Juni 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Daniel
Many thanks for your incorrect review.

Lets get the facts correct...

We havent billed you for not having a document from 7 years ago.

We tried to contact you to discuss your case and you hung up on us twice.

Therefore we emailed you and asked you to call us as a matter of urgency as HMRC asked for a document to prove the claim. We were going to advise you how to obtain the document so your claim could setttle.

You ignored our request.

Due to your own refusal to co-operate with us, you have been charged as per the legal agreement you voluntarily signed.

If you had communicated with us when asked to, you would not have been charged!.

Bewertet mit 1 von 5 Sternen

tards all of them

They saying i owe nearly £400 for claiming marraiage tax when i never even been married and the person on the form with me obviously dont exist im on benefits and there getting absolutely nothing for something thats nothing at all to do with me. I owe another company money from a phone contract they get £1 a month thats all they was allowed to take off me and that doesnt finish until im in my 80s i live with my mum and nothings mine here so theres literally nothing they can do for something nothing at all to do with me go after the other person who obviously applied

8. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be careful of the small print.

I received a call from someone at Fredrick Edwards about the possibility of claiming back tax paid on previous PPI payouts. The team member was polite and said it was worth a shot.

I asked on this and the occasions that I have spoken to them if this was definitely a 'no win no fee' situation and the answer every time was 'Yes'.

I have just paid my fee despite there being no payout. When they tried to claim, there was a small question mark over my self assessment form and they agreed for me to wait for HMRC for proof I didn't need to submit one. This complication, delays from HMRC, combined with me not responding to the notification threatening to close the case and submit an invoice is also to blame.

I tried calling back a few times through different days but no answer. They also don't open Friday which makes things harder for working people.

My wife had no tax hiccup and did receive a small amount back.

I received an invoice for roughly £75 with a time limit to pay, this then went up to £108 which I have paid because I suspect all the legal parts of the business model have been sewn together well before they picked up the phone that day. I also didn't want to be in a situation of needing to pay more to them for nothing.

Be careful what you sign. This is not a 'no win no fee' situation.

Or if you have the time, read up about claiming it back yourself on the Money Saving Expert website and buy yourself a drink.

Review: How confusing? The company email, phone, address for the people I have been dealing with is the same as on the right of this page. Also the terms of service on their website is for FREDRICK EDWARDS LIMITED.

30. Mai 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Phil, you are not a customer of Fredrick Edwards Limited. Your case reference starts with FEA which is a different Company.
Therefore I have flagged your review to be removed as its not relevant to this Company.
I suggest you direct your review to the correct Company by contacting them direct.

Hi Phil, as stated, your contract is NOT with Fredrick Edwards Limited. Your contract is with Fredrick Edwards Limited which is a different company.
I suggest you contact them directly to resolve the matter.

I have flagged this review to be removed as you are not our client.

Bewertet mit 1 von 5 Sternen

Everything went wrong with Frederick…

Everything went wrong with Frederick Edwards. I’ve put in a marriage tax allowance claim. I received notification from the HMRC that they would be paying a refund for the past three years I received the money and promptly paid, Frederick, Edwards their fee. My husband is self-employed and completed his tax return, only to find out that the small amount of money he was due, couldn’t be paid to him and would need to be claimed through Frederick Edwards as they were acting on his behalf. Not once did anyone tell us that Frederick Edwards were my husbands agents, this is absolutely disgusting. I have written to the HMRC to tell them Frederick Edwards are not acting agents for my husband. My husband has heard again from the HMRC at Frederick. Edwards are still the agents
I have just spoken to Frederick Edwards again and have been told we need to send the same letter we sent to HMRC to them for this issue to be cleared up. How dare you Frederick Edwards, you are nothing to do with our HMRC tax accounts. My husband and I are furious.
Furthermore, prior to this, I had a small tax claim which was dealt with by Frederick Edwards, it was very small and I was told I would be receiving some money. The money was sent straight to Frederick Edwards and I received absolutely nothing. So I do believe That this company rob people of their hard earned money
I challenge Frederick Edwards to prove me wrong.
I have now been told by Stacey when I send a letter of cancellation and this will take up to 12 weeks to sort out. You deserve this review.

31. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Does what it says on the tin

Does what it says on the tin.

Gave my details to get some tax back on a PPI claim. It took a while for HMRC to send a message saying my information didn’t match, but I rang and spoke to Stacy a few weeks ago and gave my correct details (my own fault as I mixed some numbers up when I originally gave the information to Fredrick Edwards) who then went back to HMRC.

The payment was sent to me, so I rang today and arranged to pay my fees. Would recommend this company to anybody who wants a seamless service with support every step of the way.

15. Mai 2023
Bewertung ohne vorherige Einladung
Fredrick Edwards Limited-Logo

Antwort von Fredrick Edwards Limited

Hi Edna
Many thanks for your lovely comments.
It's great to here customers enjoy our service.
Enjoy your settlement!

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