FPS Fire- Fire Protection Services Ltd Bewertungen 

122
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I always receive such a polite, helpful and efficient service from both office staff and engineers. They make me feel that nothing is too much trouble.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brandschutzdienst
  2. Brandschutzberater
  3. Brandschutzanlagen-Anbieter

Vom Unternehmen geschrieben

FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

122 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,8

Alle Bewertungen

(122)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

New home sprinkler system - explained in detail

Tom from FPS visited to explain the Sprinkler system in our new Persimmon home. The insight and explanation was far more detailed than could be taken from the documentation supplied in the Welcome pack, so a visit is certainly worth booking.

22. August 2024
Bewertung ohne vorherige Einladung
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Antwort von FPS Fire- Fire Protection Services Ltd

Thanks for taking the time and trouble to provide some feedback. Much obliged

Bewertet mit 5 von 5 Sternen

Great service

Great service. Informative.

24. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Joe thanks for the feedback.

Bewertet mit 5 von 5 Sternen

Customer care visit from Tom at FPS

Customer care visit from Tom at FPS. Great service, explained the system and showed how to isolate incase of an emergency

20. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Ian good evening & thanks for your feedback. Much appreciated.

Bewertet mit 5 von 5 Sternen

Tom Gwinnett was great

Tom Gwinnett was great, really easy to talk to and now understand how the system works

18. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Tom good afternoon and thanks for taking the time to provide feedback

Bewertet mit 5 von 5 Sternen

Tom visited for a complimentary usage…

Tom visited for a complimentary usage demonstration and he was brilliant! Very informative and also said he would do a further check to ensure we had the correct parts. Couldn’t be happier with the service

15. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Conor good afternoon and thanks for taking the time to leave feedback for toms visit.

Bewertet mit 4 von 5 Sternen

Opinion

The engineer was efficient and courteous

5. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Hilary good afternoon & thanks for taking the time to review our engineers visit.

Bewertet mit 5 von 5 Sternen

Brilliant Service

Quick, on time, friendly and efficient. I couldn't ask for a better service. Thank you and see you next year.

5. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Lucy thanks for taking the time to give us feedback.

Bewertet mit 5 von 5 Sternen

Great Customer experience

Nathan came to complete our 1st service for our sprinkler system. He was professional and friendly throughout whilst carrying out the service with care in our house. He was happy to explain what he was doing and was able to answer any questions we had. Another great experience with this company who have staff with great knowledge and customer service. Thank you Nathan

5. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Trudy good afternoon and thank you for such a glowing review of Nathans visit. We will be sure to pass this on.

Bewertet mit 5 von 5 Sternen

Nathan completed our annual service…

Nathan completed our annual service today -knowledgeable and courteous -a pleasure to do business with
Geoff

5. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Geoff good evening and thanks for your feedback. Much appreciated

Bewertet mit 5 von 5 Sternen

Nathan was a great help in trying to…

Nathan was a great help in trying to troubleshoot our system. He was punctual, had excellent communication skills and was approachable. I would recommend his services.

4. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Alasdair thanks for taking the time to give us feedback and glad you were satisfied

Bewertet mit 5 von 5 Sternen

Friendly & knowledgeable

Friendly, knowledgeable and reassuring. Tom turned up on time (which is always appreciated!) and explained the system clearly, answering my questions without any judgement if they were silly or not and I even got a sticker with instructions in case I forgot anything 😁 - lovely, professional lad, thank you!

4. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Alexandra its a pleasure and we are glad to hear that Toms visit was positive. Thanks for taking the time to provide a review.

Bewertet mit 5 von 5 Sternen

Service

Service completed by Nathan. Very knowledgeable and gave us some advice on some issues that we may come across. A service that I will continue to request every year. Diolch

4. September 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Brilliant Marc thanks again for the review

Bewertet mit 5 von 5 Sternen

Great service

Tom came out to give us a demonstration of the sprinkler system. Explained everything clearly and concisely, and booked us in for our annual service, which was completed by Nathan. Again, excellent service and happy to answer any questions!

20. August 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Kurt thanks for your feedback and the positive review.

Bewertet mit 5 von 5 Sternen

Customer Care Visit

Tom completed a “customer care” visit to explain the workings of our residential sprinkler system.
Tom represented FPS very well by being punctual, enthusiastic and very informative. I liked the fact that Tom brought examples of the components with home and explained how they worked.
Tom was also considerate by wearing overshoe protectors in our new home.

22. August 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Ivan thanks for leaving such positive feedback. We really appreciate it.

Bewertet mit 5 von 5 Sternen

Tom Visited my property this morning…

Tom Visited my property this morning and in all of my years I have NEVER experienced such a professional person representing their company in such a professional manner. I am a Chief Executive Officer and I would like to say thank you very much to Tom who is a fine example to his company. I would definitely like to make a very serious point that senior management should look at promoting Tom into a senior position. I was absolutely delighted with the excellent manners and the conduct which Tom displayed and he is an outstanding member to the FPS team. Kindly take onboard my recommendation to promote Tom into a senior position, Tom with his approach will encourage more customers to come on board and stay long term with FPS. I am grateful for such an excellent young man who demonstrated exactly how things work. Thank you in advance .Kind regards Paul Reynolds Chief Executive Officer )

22. August 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Paul good afternoon and thanks for what can only be described as an exceptional review. We agree Tom has certainly got a great future ahead of him and if he continues to have this kind of impact then the world is his oyster.

Bewertet mit 5 von 5 Sternen

Bronze sprinkler service

Had a bronze yearly service from Nathan as part of my rental tenancy.
Engineer arrived on time and completed in approximately half hour. Explained what the service was checking and how the system works.
Information was given to isolate internal and externally.

If I was to own a property with sprinklers in the future I would use FPS to service.

20. August 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Liam thanks for taking the time out to provide feedback. Great comments. Much obliged.

Bewertet mit 4 von 5 Sternen

Good service for annual check

The fire system was installed in my new built house 2 years and a half ago. Booked for an annual check at a discount rate. Tested the pressure and make sure it works. Detailed report was received about 2 hours after the check. Good experience.

20. August 2024
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Antwort von FPS Fire- Fire Protection Services Ltd

Hao thanks again for your review which is much appreciated

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