FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Mehr ansehen
Unternehmen hat geantwortet
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FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Mehr ansehen
Unternehmen hat geantwortet
I always receive such a polite, helpful and efficient service from both office staff and engineers. They make me feel that nothing is too much trouble.
Unternehmen hat geantwortet
Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Mehr ansehen
Unternehmen hat geantwortet
The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Mehr ansehen
Unternehmen hat geantwortet
FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing
First Floor Suite B, Maple House, SA7 9LA, Swansea, Vereinigtes Königreich
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Hat 100 % seiner negativen Bewertungen beantwortet
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Tom from FPS visited to explain the Sprinkler system in our new Persimmon home. The insight and explanation was far more detailed than could be taken from the documentation supplied in the Welcome pack, so a visit is certainly worth booking.

Antwort von FPS Fire- Fire Protection Services Ltd
Nathan arrived early by arrangement and did a very thorough inspection. He was very pleasant and helpful.

Antwort von FPS Fire- Fire Protection Services Ltd

Antwort von FPS Fire- Fire Protection Services Ltd
Customer care visit from Tom at FPS. Great service, explained the system and showed how to isolate incase of an emergency

Antwort von FPS Fire- Fire Protection Services Ltd
Tom Gwinnett was great, really easy to talk to and now understand how the system works

Antwort von FPS Fire- Fire Protection Services Ltd
Tom visited for a complimentary usage demonstration and he was brilliant! Very informative and also said he would do a further check to ensure we had the correct parts. Couldn’t be happier with the service

Antwort von FPS Fire- Fire Protection Services Ltd

Antwort von FPS Fire- Fire Protection Services Ltd
Quick, on time, friendly and efficient. I couldn't ask for a better service. Thank you and see you next year.

Antwort von FPS Fire- Fire Protection Services Ltd
Nathan came to complete our 1st service for our sprinkler system. He was professional and friendly throughout whilst carrying out the service with care in our house. He was happy to explain what he was doing and was able to answer any questions we had. Another great experience with this company who have staff with great knowledge and customer service. Thank you Nathan

Antwort von FPS Fire- Fire Protection Services Ltd
Nathan completed our annual service today -knowledgeable and courteous -a pleasure to do business with
Geoff

Antwort von FPS Fire- Fire Protection Services Ltd

Antwort von FPS Fire- Fire Protection Services Ltd
Nathan was a great help in trying to troubleshoot our system. He was punctual, had excellent communication skills and was approachable. I would recommend his services.

Antwort von FPS Fire- Fire Protection Services Ltd
Friendly, knowledgeable and reassuring. Tom turned up on time (which is always appreciated!) and explained the system clearly, answering my questions without any judgement if they were silly or not and I even got a sticker with instructions in case I forgot anything 😁 - lovely, professional lad, thank you!

Antwort von FPS Fire- Fire Protection Services Ltd
Service completed by Nathan. Very knowledgeable and gave us some advice on some issues that we may come across. A service that I will continue to request every year. Diolch

Antwort von FPS Fire- Fire Protection Services Ltd
Tom came out to give us a demonstration of the sprinkler system. Explained everything clearly and concisely, and booked us in for our annual service, which was completed by Nathan. Again, excellent service and happy to answer any questions!

Antwort von FPS Fire- Fire Protection Services Ltd
Tom completed a “customer care” visit to explain the workings of our residential sprinkler system.
Tom represented FPS very well by being punctual, enthusiastic and very informative. I liked the fact that Tom brought examples of the components with home and explained how they worked.
Tom was also considerate by wearing overshoe protectors in our new home.

Antwort von FPS Fire- Fire Protection Services Ltd
Tom Visited my property this morning and in all of my years I have NEVER experienced such a professional person representing their company in such a professional manner. I am a Chief Executive Officer and I would like to say thank you very much to Tom who is a fine example to his company. I would definitely like to make a very serious point that senior management should look at promoting Tom into a senior position. I was absolutely delighted with the excellent manners and the conduct which Tom displayed and he is an outstanding member to the FPS team. Kindly take onboard my recommendation to promote Tom into a senior position, Tom with his approach will encourage more customers to come on board and stay long term with FPS. I am grateful for such an excellent young man who demonstrated exactly how things work. Thank you in advance .Kind regards Paul Reynolds Chief Executive Officer )

Antwort von FPS Fire- Fire Protection Services Ltd
Had a bronze yearly service from Nathan as part of my rental tenancy.
Engineer arrived on time and completed in approximately half hour. Explained what the service was checking and how the system works.
Information was given to isolate internal and externally.
If I was to own a property with sprinklers in the future I would use FPS to service.

Antwort von FPS Fire- Fire Protection Services Ltd
The fire system was installed in my new built house 2 years and a half ago. Booked for an annual check at a discount rate. Tested the pressure and make sure it works. Detailed report was received about 2 hours after the check. Good experience.

Antwort von FPS Fire- Fire Protection Services Ltd
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