FPS Fire- Fire Protection Services Ltd Bewertungen 

122
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I always receive such a polite, helpful and efficient service from both office staff and engineers. They make me feel that nothing is too much trouble.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brandschutzdienst
  2. Brandschutzberater
  3. Brandschutzanlagen-Anbieter

Vom Unternehmen geschrieben

FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

122 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(122)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service and great standard of work

Great service from the company, would recommend the service.

9. Juli 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Tracey good morning. I can see you have provided a positive review but only 1 star. Could you provide more infomation or is this an error. Many thanks

Bewertet mit 5 von 5 Sternen

Annual sprinkler system service

FPS provides an annual service for our inbuilt sprinkler system. We are contacted prior to dates being set, all costs are fully explained. Engineers are always on time polite and comunacative. A professional reliable service every year.

9. Juli 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi James thanks for your feedback which is much appreciated.

Bewertet mit 4 von 5 Sternen

Good service

Good service, friendly staff.

1. Juli 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Ian good morning and thanks for your feedback. Have a good week.

Bewertet mit 5 von 5 Sternen

Great service

I’ve always found the service to be excellent. The emails are friendly and feel personal, not like generic automated reminders, which makes a big difference. I really appreciate the heads-up for the annual service, it’s a thoughtful touch. The engineers are always friendly, professional, and do an outstanding job every time.

23. Juni 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Jon thats great to hear and many thanks for providing your feedback

Bewertet mit 5 von 5 Sternen

FPS - Helpful, prompt, professional

FPS didn’t got my sprinkler system but came out to service it for me. They were helpful, prompt and professional. Andrew, who came out on the day was great. He treated our home with respect and explained everything to us.

11. Juni 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Mr Jerrett thank you for taking the time to provide feedback.

Bewertet mit 5 von 5 Sternen

Polite and thorough

The lady handling booking was polite and helpful. The gentleman who came to service our sprinkler system was knowledgeable, helpful, and polite. We hadn't been given as much documentation as we should have been by whoever had installed the system (different company) but the technician servicing the system was very resourceful in trying to track down the information he needed and was able to get what he needed to do the service. He was thorough in both the service and in explaining what he was going to do, he also gave us some extra info about how the system worked in general.

11. Juni 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Toby thanks very much for taking the time to provide feedback. Much appreciated.

Bewertet mit 5 von 5 Sternen

Really helpful

Really helpful, polite and informative engineer.

22. Mai 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Kyle thanks you for your feedback thats great to hear

Bewertet mit 5 von 5 Sternen

Impressive, honest company

We were advised by our Local Authority that we legally needed to install fire sprinklers in our newly converted residential annex.

Having spoken to and received quotes from a couple of companies in Wales, FPS was the first company that advised us (their Director, Alan) that we first needed a water flow test to calculate the water pressure to the annex.

Andrew from FPS came to undertake this flow test and given the low reading advised us that we also needed a pump and tank. Andrew was such a nice, easy-going guy to talk and so informative and helpful in answering our questions.

Based upon the FPS quote and the fact that Andrew had conveyed confidence in us that this company and team knew what they were doing, we accepted their quote.

The installation was promptly undertaken by Josh who was very polite, respectful of our property and informative.

The team back in HQ were also tremendous with their communication with us. Once the work was completed we promptly received a FIRAS Certificate of Conformity to share with our Local Authority.

From start to finish took c.3 months and we are so glad we chose FPS over and above the other companies we researched. They are such a reliable, impressive, honest company who employ a fantastic team of staff. Thank you FPS.

4. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Sue good afternoon. I cant thank you enough for your comprehensive and glowing feedback. I assure you that we will be discussing this with the team and thanking everybody in the process. What you have laid out in such detail is precisely what we are passionate about delvering to our customers. Best Regards and thanks again Simon Gwinnett - CEO

Bewertet mit 5 von 5 Sternen

Great service

Great service. Called me to book (no reminders to worry about)
Arrived on time and offered to remind ne of some features.
Great.

22. April 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Ruth good morning & thanks for sharing your experience.

Bewertet mit 5 von 5 Sternen

Mr Mrs Jordan

Very good service, will use again.

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Tina thank you for your feedback much appreciated

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff very helpful in arranging the relocation of fire pipework in the loft to facilitate installating a larger loft hatch opening.

16. April 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Mikee god morning many thanks for your feedback

Bewertet mit 5 von 5 Sternen

Very happy with service received

The engineer who came to my house was on time, very informative and friendly.

He explained how the sprinklers worked and reset the weekly pressure flow test which wasn’t turned on originally.

Very happy with the service I received.

15. April 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Laura thank very much for your review

Bewertet mit 5 von 5 Sternen

Great service as always

Great service as always- arrived on time, very professional, polite, and helpful

25. März 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Geoff good afternoon and thanks for taking the time to provide feedback

Bewertet mit 5 von 5 Sternen

Excellent service

Arrived on time, friendly and efficient service. Service record sent on promptly.

19. März 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Claire good afternoon and thanks for your feedback. Much appreciated

Bewertet mit 5 von 5 Sternen

Great service from your team

Great service from your team , engineers and Claire .Would highly recommend your service.

13. März 2025
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Antwort von FPS Fire- Fire Protection Services Ltd

Hi Robert good afternoon thanks for taking the time to provide feedback.

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