We have floored the entire footprint of our house, on both floors, including the stairs, plus skirting board throughout (including as kickboards in our £35k kitchen) from Floormonster and we couldn't... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Requested some laminate samples. Good communications and being able to see samples in the room, with the furniture etc is a lot easier so very useful - thanks
Unternehmen hat geantwortet
Dealing with Floor Monster has always been a simple, easy and enjoyable experience. Jack and the team are fantastic to deal with, very responsive and incredibly helpful and their communication, is sec... Mehr ansehen
Unternehmen hat geantwortet
The worst customer service EVER First date given no delivery , customer service didn’t know where delivery was new girl in office And could not help ,ma who arranged delivery was on leave an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Leading UK supplier of laminate, engineered and solid wood flooring. Floor Monster sources, creates and perfects design and delivers at low prices. Shop now.
Kontaktinformationen
11 Scott's Road, PA2 7AN, Paisley, Vereinigtes Königreich
- floormonster.co.uk
3,9
Gut
296 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Prompt
Sent the floor samples very quickly and followed up with a courtesy call offering support
13. November 2024
Antwort von Floor Monster
Hi Tess thank you for your review and if you do need any help with placing an order please do not hesitate to get in touch
Antwort von Floor Monster
Thank you Stephen for letting us know and that the Richmond stairs are looking well if you need anything further please do not hesitate to get in touch.
Great flooring really happy how it…
Great flooring really happy how it looks delivered when said will be back for some more
13. November 2024
Antwort von Floor Monster
Thank you Steven for your review, great to hear the Berry Alloc Laminate flooring is looking well and of course if you need any further assistance or flooring in the future please do not hesitate to let us know.
very good service
very good service, when the delivery on the day ,one staircase damaged, l email them they changed it for me in next week
1. November 2024
Antwort von Floor Monster
Thank you Man for your feedback and if you do need anything further please do not hesitate to let us know
Quick Step samples
I ordered a couple of floor samples and they arrived promptly and well wrapped.
29. Oktober 2024
Antwort von Floor Monster
Thank you Sandra for letting us know and if you need any assistance with making a purchase please do not hesitate to get in touch!
Antwort von Floor Monster
Thank you John for your feedback it's much appreciated and if you do need anything further please do not hesitate to get in touch
Sample sent quickly
25. Oktober 2024
Antwort von Floor Monster
Great to hear Steven and if you do need any assistance with making a purchase or have any queries about the product please do not hesitate to let us know!
I received exactly what I needed…
I received exactly what I needed promptly and when required
23. Oktober 2024
Antwort von Floor Monster
Great to hear Philip many thanks
I am going to complain about the…
I am going to complain about the product quality. I bought same product a year ago and and then quality was much better. Have pictures to prove it. Now the product is getting damage when holding it in hands. The laminate is caming off. Plus the delivery came damaged. Replied with to your email with 5 different pictures of the damages. Looking forward to hear from you. I have sent another email and still no reply
Thank you,
Adam
16. September 2024
Antwort von Floor Monster
Adam thank you for your email we did reply asking for some images and evidence of the damage but not had any reply. We are unsure what the issue may be for you but if you can respond via email we can look into this for you
Impressed so far
Have only ordered samples & am yet to make up my mind but speed of service was fantastic & correspondence was good.....no pressure to buy, which I think indicates they know the samples will sell themselves.
13. Oktober 2024
Antwort von Floor Monster
Thank you Denise for your kind feedback, please do let us know if we can help in any way forward
Friendly helpful agent taking my order…
Friendly helpful agent taking my order and everything delivered promptly as ordered
8. Oktober 2024
Antwort von Floor Monster
Thank you Zara for your great feedback if you do need anything further please do not hesitate to let us know
Satisfied Customer
The team at Floor Monster were very professional, communication was clear and timely. I am just waiting on delivery of my flooring and excited to get it installed
3. Oktober 2024
Antwort von Floor Monster
Stephen sorry to hear of the delay to your order. I believe the customer service team have emailed you to confirm the stock is now available and suggested delivery date for you if you could confirm via email please and apologies again
Antwort von Floor Monster
Great to hear, if you do need any assistance with making a purchase please do not hesitate to let us know
Fantastic from start to finish
Fantastic from start to finish, order samples they arrive promptly, received a follow up call and placed an order, Jack was a massive help thank you!
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von Floor Monster
Thank you Tracy for your kind feedback great to hear
Fantastic floor
Great company, delivery very quick, pleasure to order from
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von Floor Monster
Thank you Julie for your kind feedback. It's great to hear
Fab service
Fab service! Really pleased - super friendly staff and would highly recommend.
13. September 2024
Antwort von Floor Monster
Thank you Jane for your kind feedback we really appreciate your comments and we hope the flooring is looking well down, if you do require anything further please do not hesitate to let us know
Fantastic customer service!
I needed Quickstep asap and the staff couldn’t have been more helpful. Even staying a bit later to keep an eye on my online order pinging through to them. Great service, highly recommend!
30. August 2024
Antwort von Floor Monster
Thank you Victoria for your great feedback its much appreciated and if you do need anything further please do not hesitate to let us know
Fantastic service and excellent flooring options
I've ordered a few different flooring from Floor Monster and they've been excellent. The service is very good and great that they contact you for your preferred delivery day.
4. September 2024
Antwort von Floor Monster
Thank you Jen for your kind reviews and thank you also for your orders we hope the flooring is looking well!
Antwort von Floor Monster
Thank you John for your feedback and if we can help in any way further please do not hesitate to let us know
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