FlooringInc.Com Bewertungen 

1.591
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't say enough wonderful things about Judith! She helped me design and talk through flooring options for my new dance studio and worked with me over a 2 month timeline before I was finally able to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Help was great your process to order is abysmal. It required multiple phone calls, and explanations just to describe that. I’m ordering from my billing address to a different address for the delivery.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wasn't necessarily planning to buy from these guys but they made it so easy I ultimately decided to go with them. From offering free (truly free....no shipping) samples to help make my choice, to t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Received exactly what I wanted. Mats are great. Glad I decided to order them. On the other hand, shipping cost was a bit expensive, almost $600. Other than that experience with this company was g... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Informationen, die aus verschiedenen externen Quellen stammen

FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

1591 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 72 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(1.591)

108 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Won’t return my calls

Won’t return my calls. Can’t get information from them. They put the charge through right away. I think they are going out of business and are collecting money.
DONT DO BUSINESS WITH THEM

14. August 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Dorothy, I'm sorry to hear about the issues you're facing with this company. Difficulty in getting in touch and lack of information can be frustrating for customers. I do apologize that our team did not attempt to contact you sooner to see if there was another item that could have shipped sooner for you. I am glad to see that your order was transferred to a new orde which shows it shipped and delivered. Please let us know if you need any further assistance.

Bewertet mit 1 von 5 Sternen

Never Again

Never Again. I have ordered from this company many times in the past and had found them to be reliable. Not this time. The product is horrible. The quality is way below what I have come to expect from them, within the same price range as before, and the ‘friendly customer service associate’ was not but told me she is actually very friendly. If you have to tell me that . . . Until this order I would have highly recommended them but not any longer.

9. August 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Laura, I'm sorry to hear about your disappointing experience with the recent order from the company you had previously found reliable. It's frustrating when a trusted source doesn't meet your expectations, especially if you've had positive experiences in the past. I did notice the product you did purchase was a second our website does state "seconds carpet tiles can have color variation from tile to tile, stitch pattern imperfection, as well as other flaws. If you are looking for the perfect, uniform and attractive flooring option please look at our standard first quality carpet tiles. Seconds products are sold as is, are limited quantity, and cannot be returned." I did also notice that this was a peel-and-stick backing tile that was purchased. I did attempt to google hard tac tiles and I was unable to locate anything on Google that would direct you to our website or on our website specifically either. I was wondering if there was anything I can assist you with as far as looking to see if there is a product more specific that you were looking for. I attempted to look for past orders so I could see what was purchased previosuly so I could look into the prouct quality but I was unable to locate any other orders, If you can provide me with that info I would be happy to look into that for you as well.

Bewertet mit 5 von 5 Sternen

Priceless Customer Aervice

Dori Rose went above & beyond in resolving my problem relating to order #4787792. Her polite & effective resolution was truly exceptional customer service. Based on my interaction with her I would not hesitate to order from you again or refer friends/ colleagues. You are fortunate to have someone like her on your staff. Her customer retention skills are priceless.

5. Juni 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you Anne for the 5 star review you have left and for mentioning Dori. I agree we are exceptionally fortunate to have her on our Team!!

Bewertet mit 1 von 5 Sternen

Terrible experiance! Stay away!!!!

Thank God I ordered samples before ordering $1800 in Garage Floor Tiles!! Customer Service is non existent and the order tracking on the website does not work. Called and was told hold time was 2 minutes and after 20 minutes I opted for the call back and was never called. If this company is still in business it's a miracle!

18. Mai 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for leaving an honest review. I am so sorry you had a bad experience with getting ahold of us. If you need anything further please feel free to contact us here and I would be more than happy to assist you further.

Bewertet mit 1 von 5 Sternen

Found the floor I was looking for on…

Found the floor I was looking for on their website. Sales person got a hold of me via email to answer any questions. I asked about how quickly they could ship and she advised 2-3 days and offered a 3% discount. I tried to purchase using Paypal and it was declined. Paid with CC and was accepted. However, I never received a email confirmation. I called and got through Customer Service and sent email confirmation. This was on a saturday, come Monday both my Paypal and CC were charged. I called again and Customer Service advised they did not see a charge went through from paypal. She also advised it would be 7 days until shipping. 10 days later and I can't get through customer service line. I have been calling everyday for 3 days. No answer and then hung up. I am worried I am getting scammed.

3. Mai 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

We are so sorry for the lack of communication regarding your order. I have sent you an Email to give you all the information regarding your delivery and refund.

Bewertet mit 1 von 5 Sternen

SCAM

No email confirmation, so no receipt. No one answers the phone, no one texts, no one emails back. I definitely got scammed and will dispute the charges with my bank.

28. April 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot so that we may find your order and hopefully resolve this issue

Bewertet mit 1 von 5 Sternen

Shop Elsewhere

I ordered "free" samples, which cost $5. They billed my card, but never shipped. Emailed customer service. No reply. I reversed the CC charges, ordered again. No bill, no ship. Finally, after the FOURTH email, I got a reply, saying they were out of sample...

This company is AWFUL! If they can't handle a sample shipment, would I order $400 worth of tile from them. NO WAY!

I ultimately found the exact same product for a good bit less per foot and got the tile (with free returns) in two days!

2. April 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

We are sorry to hear about your experience. We appreciate your honest review. We hope to learn from this and become better at helping resolve issues like yours.

Bewertet mit 5 von 5 Sternen

I felt I got personal treatment

I felt I got personal treatment. The staff member listened to me, responded quickly, and in a positive manner.

17. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review!

Bewertet mit 5 von 5 Sternen

Friendly & Fast

Friendly, Fast and easy!

14. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review!

Bewertet mit 1 von 5 Sternen

ARE you still in business? WHERE?

Where are you guys? your AZ location is closed, emails come back, I been trying to contact your business since Feb 2023, pending order is still pending.

Simple question are you in business, and whats contact #,?

18. Februar 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot so that we may find your order and hopefully resolve this issue

Bewertet mit 5 von 5 Sternen

horse mats

This young lady checked on my order and said it will be shipped on the 28th and she will check on the 28th that it is shipped and will email me a tracking number Great job over and above!!!

20. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for taking the time to write this 5 Star Review!

Bewertet mit 1 von 5 Sternen

I am still waiting to hear back from…

I am still waiting to hear back from Jasmine. I’ve tried email and am still waiting.

13. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

We are sorry you have not heard back from Jasmine. She is working on getting return RMA from the manufacturer so you can return the product. Thank you for your patience.

Bewertet mit 3 von 5 Sternen

Misleading measurements

The flooring is great but the square footage measurements are a lie. The tiles measurements state 20.5" x 20.5" which includes the tabs, therefore they are really only 19.9" x 19.9" but they sell them and base their pricing on a 2.92 sq ft tile. Although the tile technically is 20.5" square it will only cover 2.75 sq ft so the sq ft pricing they have listed is false. If you go by that measurement you will not have enough tile.

15. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

We apologize for any confusion regarding the size of the tiles. The size of 20.5" is including the tabs. Sorry if that was unclear. The tiles are listed correctly on the website for 20.5 and that does include the tabs.

Bewertet mit 5 von 5 Sternen

Top notch product, great service!

Very professional, helpful, and my salesperson even worked to find the most economical solution to fit my needs. Well done and thank you very much!

13. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for taking the time to give this 5 Star Review!

Bewertet mit 5 von 5 Sternen

Customer service was great

Customer service was great . She was able to settle my issue promptly and to my satisfaction. Wish all customer service people were like her

16. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for taking the time to give this 5 Star Review!

Bewertet mit 5 von 5 Sternen

Best customer service!

Your representative went beyond his duties, at least I believe. Very courteous and helpful explaining pricing, but above all with getting the design pattern for my even though I should have done it on the Webb site. Afterwards he followed up with a phone call to ensure I understood and to provide additional help if needed. Great job! So far, its been the best customer service I have experienced this year.

Thank you

9. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

We are happy to hear about your Great Experience. Thank you for taking the time to give this 5 Star Review!

Bewertet mit 5 von 5 Sternen

Quick shipment!

Ordering was so easy! Cannot wait to install the dance floor for our daughter!

16. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for this 5 Star Review!

Bewertet mit 5 von 5 Sternen

Katelyn was amazing

Katelyn was amazing! She went above and beyond to help me with my order.

17. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for this 5 Star Review!!

Bewertet mit 5 von 5 Sternen

Called me and resolved issues with my…

Called me and resolved issues with my order

17. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review

Bewertet mit 5 von 5 Sternen

Customer Service

17. März 2023
Bewertung ohne vorherige Einladung
FlooringInc.Com-Logo

Antwort von FlooringInc.Com

Thank you for reaching out to us. We have been unsuccessful in finding your order with the information provided. May I ask that you reply to the email from TrustPilot. Thank you for this 5 Star Review.

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