FloLogic Bewertungen 

403
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$. Something went wrong with the shipping with every... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It's great at alerting when there this an issue. The app is easy to use to change settings. and it definitely works in detecting when there might be unexpected flow.

Unternehmensdetails

  1. Unternehmen für Gebäudeautomation
  2. auch in
  3. Hersteller
  4. Lieferant von Wasserwerksausrüstung

Vom Unternehmen geschrieben

Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

403 Bewertungen

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Hat 53 % seiner negativen Bewertungen beantwortet

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4,5

Alle Bewertungen

(403)

127 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

The system shuts off the water in the…

The system shuts off the water in the middle of the night all of the time. No way to get in touch with the company to be able to determine what is wrong with the system. I cannot trust Flo Logic. Very disappointing.

11. Dezember 2025
Bewertung ohne vorherige Einladung
FloLogic-Logo

Antwort von FloLogic

It can be frustrating to get an auto shutoff when you don't know the cause. In your case, I understand we determined you simply needed to add your water softener regeneration to the scheduler in the app to avoid future nuisance shutoffs. We are glad your system is working and we were able to assist you. Please consider changing your 1-star review to more accurately reflect your experience with FloLogic!

Bewertet mit 5 von 5 Sternen

The product can only be surpassed by…

The product can only be surpassed by their support. In all my 60 years I have never experienced such caring, responsive and understandable help. Even on Thanksgiving night, when I panicked for no reason, they called, held my hand and talked me through my concern. Their product is fantastic and even got me home insurance reductions. If they sold air, I would purchase from them!

27. November 2025
Bewertung ohne vorherige Einladung
FloLogic-Logo

Antwort von FloLogic

We appreciate your positive feedback. FloLogic is comitted to offering a best-in-class leak detection product, and top-tier support to match!

Bewertet mit 5 von 5 Sternen

High Praise for the Technical Team Members

The technical team members consistently deliver their professional, knowledgeable, reassuringly calm advice to resolve any issue. I've rarely needed to involve them; however, when I have my flow valves have been restored.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We have had a FloLogic System 3.5 in…

We have had a FloLogic System 3.5 in our home for 8 trouble free years.
FloLogic's system has provided us with total confidence, in knowing that we have been 100% protected from water damage stemming from any type of in home plumbing failure. This has been true whether at home, where you might overfill a bathtub or while away on vacation.
We had our system installed after experiencing a plumbing failure that disrupted our lives for weeks.
We have been so impressed with FloLogic's equipment and with the technical service staff, that 6 of my neighbors have followed our lead by installing the same equipment. Any one of my neighbors could have equally well written this testimonial.

23. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top notch support

Flologic’s customer support is excellent. It is nice to know that there are companies that still have real people at the end of the phone. The CS team is patient and knowledgeable. Big shout out to Brendan!

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

After experiencing a terrible water leak!

After experiencing a terrible water leak in our home we were advised to install a leak detection system. After researching the various options we selected Flo Logic and that was the best move we could have made! The team of professionals at Flo Logic have consistently been there for us to answer questions or concerns we have about the product, alarms that were activated, etc., and every time they were so professional and knowledgeable and put our concerns to rest. Thank you Flo Logic!

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best product from a great company

Great company, easy to work with and so helpful. Excellent support and customer service.
I upgraded from one of the original systems from over 20 years ago, I was an early adapter and their service was great and is still great. I compared this to other devices on the market and none meet their high standards. The product is robust and dependable.
This is a necessity for my house, on grade slab with a water shut off below grade, under a floor board, under a heavy washing Machine and inaccessible. I found this out when I had a pipe break and could not access the shut off and had to call the fire dept. After much water damage, I resolved to find a solution and came across a review of a new product: FloLogic, reviewed in a Popular Science Magazine. I have been a huge fan ever since. Whenever I needed support, which is infrequent, they are there to assist and address any problems.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and very good customer…

Great product and very good customer service. I was able to call and get all my questions answered. I have talked with several of the people in customer service. And each time they made sure I understood everything and that i didn’t have any other issues before the called ended.

29. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product and support

I was considering buying a Flologic device and called in to ask some questions. I spoke with Joey on 8/19 and he was incredibly helpful and knowledgeable. One of the most helpful calls of this nature I've ever had - huge shoutout to Joey who was really an outstanding communicator. I purchased the device, plumber installed it and it has been working perfectly. Very happy with every aspect of this company and purchase.

19. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I installed one of their water shut-off… works great, support staff get 10 stars

I installed one of their water shut-off valve systems in my home the day after I moved in a bit over 6 months ago. I love it. Floods are a huge risk in any home, and with this device connected to my alarm system I can't forget to turn it on when I leave the house. It is helpful if you do have a slow leak somewhere in the house, and works just great. Add in the fact that installing this device and hooking it in to the security system are saving me almost 10% on my homeowners policy every year and it pays for itself in two or three years. Win:win. I called the service team several times before chosing this brand and the people were both knowledgeable and very pleasant to work with. I am surprised more people don't have them installed - water damage is a very real risk and usually very expensive to repair. You can't go wrong with this company.

30. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy if you need remote access

Do not buy if you need remote access. WiFi connection is totally unreliable on a modern Wi-Fi 6 network with many devices.

You will waste $1000's on a device you can't control remotely in case or emergency.

FloLogic's response below is deceptive. I reiterate my strong recommendation.

Details:
- My connection was through FloLogic's Thread-based Gateway as described in their response.
- There was no trouble connecting, but the gateway was unable to keep its connection. It disconnected every few seconds as others have experienced.
- This is typical of systems using old Wi-Fi protocols and perhaps obsolete firmware stacks.
- In desperation FloLogic send me a replacement gateway (same problem), then an old nodule that works without the gateway (same problem).
- Since the issue is with their Wi-Fi chips, sending replacements with the same chip obviously can't solve the problem.

My wifi network is 100% reliable and includes cameras, weather station, sprinkler controller, hybrid water heaters, wifi access points, mobile phones, notebooks, all working without a problem. Only FloLogic is unable to keep a stable connection.

Have only seen this once with an old device that used one of the very early wifi protocols. These devices can no longer stay reliability connected on modern Wi-Fi networks.

13. August 2025
Bewertung ohne vorherige Einladung
FloLogic-Logo

Antwort von FloLogic

We're sorry to learn of your connectivity issue. Today's FloLogic bypasses WiFi altogether and uses a Thread-based Gateway that plugs into a router to wireless communicate to the smart valve's Connect Module, as well optional wireless PinPoint sensors. The overwhelming majority of users get online with the simple push of a pairing button. Connectivity issues do happen and we would appreciate learning more about your experience so we can make it right. Please give us a call at 877-356-5644.

Bewertet mit 5 von 5 Sternen

Flologic's devices and staff are fabulous

Flologic's devices are fabulous! They detect flow according to the parameters you easily determine and will shut off the water when you're not around to do it yourself. I experienced an issue with my home's wireless network and Joey, in Technical Support, was readily available and quickly and effortlessly got my unit paired with my home network and connected again. Fabulous 'technical support' staff.

20. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and great customer…

Great product and great customer service

I have Flologic installed in two homes. In both places the device has prevented leaks from happening more than once. The app allows me to change flow sensitivity and time limit depending on my water needs. Also Flologic customer service has been very knowledgeable and helpful every time I needed to contact them.

25. Juni 2025
Bewertung ohne vorherige Einladung
FloLogic-Logo

Antwort von FloLogic

We always appreciate hearing about FloLogic saving our customers from the perils of plumbing leak damage. Thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Incredible device

Incredible device. I had one installed two years ago in our main house and last year did the same in our lakehouse. Tech support is phenomenal. Awesome technology, awesome company. Worth it at double the price!

13. Juni 2025
Bewertung ohne vorherige Einladung

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