With my budget i couldnt get my daughter the gift she always wanted for her 19th Birthday cash,But Float made things easier for me i could get the gift and pay it in 6 months with no hustle or stress... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What a safe way to cover major expenses without incurring crazy interest costs! I just paid off my first purchase and will soon be taking on the next big project! Thank you Float! Lifesaver!
I’ve really enjoyed using Float.co.za for buy now, pay later purchases. The platform makes it much easier to manage bigger purchases by splitting payments into manageable instalments without the... Mehr ansehen
Honestly don’t understand the point of this company. Its easy and all but the whole amount was deducted from the get go. I could've just paid for the product immediately instead of taking this step??... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Float is a card-linked instalment platform that lets you split any VISA or Mastercard credit card purchase into an interest-free monthly instalment plan. Shoppers get up to 24 months to pay and there is no interest or fees* and no sign up process. It’s the better way to pay with a credit card – shoppers get to enjoy their purchases today, pay for them over time and they don’t take out any extra credit to do so, either. *Standard credit card terms and conditions will still apply. Welcome to Float.
Kontaktinformationen
The Bank, Rosebank, 2191, Johannesburg, Südafrika
- 0100126415
- support@float.co.za
- float.co.za
4,4
Hervorragend
137 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Pointless and misleading service
Pointless and misleading service.
Refund still not processed, a month later. On top of that, they have continued to take further payments.
This all comes after a month long back and forth between myself and the merchant and myself and Float, who was completely unhelpful, despite receiving multiple cancelation confirmations from the merchant who processed it immediately (A MONTH AGO).
An utterly egregious experience - it should not be possible for a company to exist and operate in this manner.
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi there,
Thank you for your review, and we're sorry to hear about your experience.
We understand how frustrating it is when a refund is delayed — especially when you've taken the right steps.
To clarify, Float does not approve or initiate refunds. Returns or refunds must happen directly with the merchant where you made your purchase. They will process your request within their normal refund/return policy. Once the merchant has approved the refund, they will notify us and we will adjust your instalment plan or refund money back to you.
We can confirm that your refund was processed and that no further deductions will go off your account.
If you need further assistance, please reach out to us directly at support@float.co.za.
Warm regards,
The Float Team
If I could give no star rating I would
If I could give no star rating I would. Do not use Float as they debit whenever they feel like it. Even contacting them does not help. They debited the whole amount after knowing the debit date was a week sooner than the purchase.
28. Dezember 2024
Bewertung ohne vorherige Einladung
Good service
Good service, wonderful concept for large purchases
2. April 2025
Bewertung ohne vorherige Einladung
Scam and false advertising
This service is a scam and they do false advertising. They will take the entire amount of the purchase and not the installments you see which beats the whole purpose of this service. Ohh and the refund process is hell. I WANT MY MONEY!!
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Lungile,
Thank you for sharing your feedback. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we want to address your concerns promptly.
You have not been charged the full amount. At the time of purchase, the full purchase amount gets reserved on your credit card, but only the first interest-free instalment will be charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.
To clarify, refunds with Float are initiated once the merchant where you made your purchase processes and approves your return or refund request. After the merchant notifies us of the approved refund, we adjust your instalment plan or refund the amount back to your credit card.
Please note that the actual time it takes for the refunded amount to reflect in your account can vary depending on your bank's processing times, typically taking 5–7 business days.
In your case, we processed the refund on May 21, 2025, which was a day after your purchase.
We hope this makes sense, but if you have any further questions or need assistance, please don't hesitate to reach out to us directly at support@float.co.za.
Regards,
The Float Team
great way to get what you want and to…
great way to get what you want and to pay off later.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Mercia,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with us.
Regards,
The Float Team
The application process is flawless
The application process is flawless, stress less, only takes only 2 minutes
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Sthe,
Thank you for taking the day to leave a review. We’re committed to providing great service and it’s fantastic to know that we’re on the right track.
Regards,
The Float Team
Great payment plans making it extremely…
Great payment plans making it extremely easy to make your payments. This product is a must have and l love it's flexibility.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi David,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us.
Regards,
The Float Team
Float is an absolute gem!payment plans…
Float is an absolute gem!payment plans are flexible and offer great value for the features provided.Highly recommend!
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Tidimalo,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with us.
Regards,
The Float Team
Buying never been so easy
Float makes buying easy as you can't feel high prices as they are cut into small pieces 🙂
3. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Mxolisi,
We’re so grateful for your 5-star review! Thank you for taking the time to share your experience. It’s wonderful to know that we met your expectations.
Regards,
The Float Team
Excellent way to buy items interest…
Excellent way to buy items interest free. Very pleased with my purchase and the service from Float
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Shawn,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with us.
Regards,
The Float Team
Easy way of paying for your without an…
Easy way of paying for your without an interest. No stress. I love it
16. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Mokgehle,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us.
Regards,
The Float Team
Great way to stretch out payments
Great way to stretch out payments & not pay such a huge amount at 1 go.
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Theo,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience.
Regards,
The Float Team
Very efficient and would recommed it
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Jacobus,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with our team. Your feedback inspires us to keep doing our best.
Regards,
The Float Team
No need to use the traditional credit…
No need to use the traditional credit card straight or budget methods to buy goods, and it is interest free!
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Colin,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with our team.
Regards,
The Float Team
Quick, easy activation
Peace of mind payment. Thanks for the reminders.
24. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Patrick,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and your positive feedback is the best reward we could ask for.
Regards,
The Float Team
Good choice for down payments.
19. Dezember 2024
Bewertung ohne vorherige Einladung
Great to manage cash flow effectively
Great to manage cash flow effectively, gain an interest-free borrowing period, and maximize funds for short-term needs or rewards before payment is due.
7. Dezember 2024
Bewertung ohne vorherige Einladung
Money saver
It is easy over the internet and it helps me to save money with out paying interest. Thank you Float.
4. November 2024
Bewertung ohne vorherige Einladung
A little worried
Firstly, you advertise that the amount is taken off monthly from my credit card but this is not the case. The whole amount was deducted and it shows on your website that I still owe the full amount less one installment. Also, when going onto your site, there is no breakdown of the installments...
YOU HAVE NOT ANSWERED MY QUESTION AGAIN - WHY NOT JUST USE MY CREDIT CARD DIRECT AND EXCLUDE YOU FROM THE TRANSACTION. THE FULL PURCHASE AMOUNT WAS DEDUCTED IN ONE INSTALLMENT FROM MY CREDIT CARD. SECONDLY - YOU HAVE NOT RESPONDED TO MY QUESTION ABOUT WHERE I CAN SEE THE SUPPOSED INSTALLMENTS
20. November 2024
Bewertung ohne vorherige Einladung
Antwort von Float
Hi Nicky,
Thank you for sharing your feedback with us.
At the time of purchase, the full purchase amount is reserved on your credit card but not charged. Only the first interest-free installment is charged upfront, and the remaining installments are charged monthly on the same date as your first payment.
The reserve (also known as a pre-authorization) is a hold against the available credit on your card, not a charge, and it is completely interest-free. This ensures that you can meet your installment repayments without overspending on your card. As you pay each installment, the reserved amount reduces to reflect the remaining balance of your purchase until the purchase is fully paid.
Your bank may also send a SMS notifications when funds are reserved, and the reserve may appear as “pending” or “uncleared” in your account.
We can assure you that this is explained on our website, FAQs and shopper agreement.
If you need any further clarification, please feel free to reach out to us on support@float.co.za. We are always happy to help.
Regards,
The Float Team
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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