Fjorna Bewertungen 131

TrustScore 2 von 5

2,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered a linen dress they sent a look a like poor quality polyester dress and nothing like was advertised. When complaining they were sorry I was not satisfied and refused to refund me fully. I’m... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not touch this company. They are NOT based in Holland. Fake poor quality products not worth a tiny fraction of the price charged. I bought training shoes which suggested they were orthopaedic On Cl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The customer service team were amazing, I ordered a hoodie as a gift but got the size wrong. When I emailed to ask if there was a way to send the item back and exchange it for the new size they were v... Mehr ansehen

Bewertet mit 1 von 5 Sternen

TERRIBLE SERVICE! DO NOT BUY! Ordered a small bag for my sister-in-law's birthday. I looked for shipping info when ordering, but never saw anything. A week after ordering I hadn't heard anything about... Mehr ansehen


Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

131 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 11 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

White Quartz Heart Huggie Earrings…

White Quartz Heart Huggie Earrings (Silver). Product not as described - very cheap looking stainless steel, and with sharp extra piece of metal on one of the clasps. Emails to try and resolve have so far been ignored, though they managed to email me and ask for a review……

13. August 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi Nicki, we’re very sorry to hear that the earrings did not meet your expectations and that your previous emails went unanswered. This is not the level of quality or service we want to deliver. Please reach out again to our support team at info@fjorna.com with your order details so we can resolve this for you as quickly as possible.

Bewertet mit 1 von 5 Sternen

SCAM COMPANY aka ROSE & MAYFAIR!

AVOID AVOID AVOID AVOID AVOID AVOID

This company were also known as ROSE & MAYFAIR and have vanished leaving people out of pocket. They trade for 2 months and vanish overnight. DONT WASTE YIUR MONEY! Poor quality goods and total scammers.

AVOID AVOID AVOID AVOID AVOID AVOID

14. August 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi R Smith, we’re very sorry to read your review and the concerns you’ve raised. We would like to look into this matter directly and clarify any misunderstandings, as this does not reflect the service we aim to provide. Could you please contact our support team at info@fjorna.com with your order details so we can investigate and assist you further? We truly want to resolve this for you.

Bewertet mit 1 von 5 Sternen

Scammers

They don’t even sell what they advertise and send a completely wrong item and can’t return and get a proper refund, have to pay for shipping to return even though its THEIR fault. Seems like a dodgy company, I would avoid.

11. August 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi Faina, we’re truly sorry to hear about your experience and that you received the wrong item. This should not have happened, and we completely understand your frustration. Please contact our support team at info@fjorna.com with your order details so we can investigate this immediately and find a proper solution for you. We want to make sure this is resolved for you as quickly as possible.

Bewertet mit 1 von 5 Sternen

My jumper came with pulls in it and…

My jumper came with pulls in it and didn’t get a refund very uoset

8. August 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi Erin, we’re very sorry to hear that your jumper arrived with pulls and that you didn’t receive the refund you were expecting. This is definitely not the experience we want for our customers. Please reach out to our support team at info@fjorna.com with your order details so we can look into this immediately and make it right for you.

Bewertet mit 1 von 5 Sternen

Impossible returns

Shipped on 26th July, received 27th July. Received the wrong size shoe. Complained and requested return with replacement on 27th July. Several emails later it is the 5th August and so far no help at all. Neither for replacement nor refund, nothing. Just empty useless emails saying they are looking into it. I'm veto upset and frustrated, I feel totally stitched up. I ordered size 7 shoe. I received a shoe 2 sizes too small with no size indicator written on them. Terrible customer service so far. I hope they step up and change my mind.
Don't do business with this company

27. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst online company to buy off..items…

Worst online company to buy off..items are shipped direct from a Chinese warehouse although the company is in Holland. Waited 1.5 weeks to receive my order to be wrong! Been trying to liaise via email for over a week to resolve my issue but still waiting. They take at least 24 hours everytime to answer your email.
Wouldn’t recommend using this company who overcharge for items you can get off shein or temu direct

21. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Damaged awful quality

Ages to arrive
Thin and damaged when arrived . Metal tarnished

Absolutely con

Came from china not Norway as website wants you to beleive

Don’t waste your money.

30. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid avoid avoid!!

Avoid avoid avoid!!!
Fake products direct from China. Company has terrible customer service. You are expected to cover postage costs back to random China warehouse then guess what they don’t refund you!! Joke!!

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Love this Bangle

Received my Bangle today that has 2 screws to lock it . As I have a small wrist this is sometimes difficult to get one that fits. This is perfect. Really pleased with Bangle.
Many thanks.

20. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam

Yet another company misleading you into thinking your buying something from Europe when they are just having the products sent from China, if you even get them ,I didn't. Please no matter how glossy the ads look ,always checkout reviews first

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BEWARE AWFUL COMPANY! This was the WORST experience I have…

This was the WORST experience I have ever had with online shopping. Ordered some nice-looking trainers in a size 6.5. They arrived with no paperwork, were nowhere near a 6.5 size and I could not get my feet into them. No size or name on shoes, and very poor quality. Doubtless from China. I followed process for return and Fjorna failed to send a returns label as promised, while saying returns were only valid within 14 days. I sent them back at a cost of £9 to their address in Holland. They were then held in Customs pending my being asked for £15 taxes and duties. They were then returned to me by the courier. Between whiles I reported them to Paypal who kindly took up my complaint and in due course Paypal refunded me the cost of the shoes. If I could give them less than one star, I would.

20. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor after service…

I am currently trying to contact Fjorna regarding 3 wall lights that were delivered. One is faulty and I have tried EVERYTHING to contact them; we have even sent a video to show the fault. No replies, not even automated ones in junk/ and their phone number doesn’t work. Very annoying as I like the lights!

11. Juli 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi Paula,

Thank you for your message — we're sorry to hear about your experience, and we truly appreciate you taking the time to share it.

After reviewing our system, we noticed that several messages were received from you this morning between 8:00 and 12:00. It's possible that a technical issue caused a delay or error in how these were processed — we're currently looking into this.

That said, we did receive your earlier message and immediately decided to send out a replacement wall light free of charge, as one of the items was faulty. We're also happy to hear that you’re enjoying the other lights — that means a lot to us! 😊

It’s possible that due to the current high volume, our service team hasn’t yet sent the confirmation email, and we apologize for that. But we can reassure you now: a new lamp is already on its way to you and there's nothing further you need to do.

We truly hope this good news brings some relief after the inconvenience — and perhaps it might even inspire a few more stars on your review 😉.

Thanks again for your patience and understanding.

Warm regards,
The FJORNA Team

Bewertet mit 1 von 5 Sternen

AVOID

AVOID: SCAM
Product doesn't even have the Fjorna label on. Product sent from china in a plastic bag. Comes with Chinese labels. Poor quality.

9. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS they are selling…

AVOID AT ALL COSTS they are selling FAKE clothes and when i say bad quality i mean BAD quality white fox tracksuit bought i would be scared to put it in the washing machine its that flimsy it would fall apart
returns is almost as hard as pulling hens teeth like a say AVOID AT ALL COSTS

16. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Svindel Kina varer

Dette er svindel - først lang tid og jeg hørte ikke noe - fikk ikke til å track varen - så kom endelig varen/vegglampen -knst i tusen biter og "kinavare"

26. Mai 2025
Bewertung ohne vorherige Einladung
Fjorna-Logo

Antwort von Fjorna

Hi Tone,

We’re disappointed by your message and feel the need to clarify the situation clearly.

You did receive the product, which directly contradicts your bank dispute claiming otherwise. Following your claim, you later stated the item was broken and did not resemble the product image. Both cannot be true. Based on these inconsistencies, we had strong reason to believe this was a fraudulent attempt to obtain a refund while keeping the product.

We investigated the case thoroughly and provided the bank with full documentation. As a result, the dispute has been closed in our favor.

Your tracking information was not delivered via email because you failed to provide a valid email address during checkout. Without an email address, it’s not possible for our system to send updates. This is not a system error — it was a missing input from your side.

Despite all this, we still offered you a full refund if the product — damaged or not — was returned to us. You declined this solution. Instead, you are now posting a negative review to misrepresent our brand, even though we followed all procedures and tried to assist you fairly.

We stand by our integrity and the efforts we’ve made to resolve this situation, and we feel obligated to publicly respond to defend against an unjustified review.

Sincerely,
Team FJORNA

Bewertet mit 5 von 5 Sternen

I absolutely love my candlestick light…

I absolutely love my candlestick light .five stars 🌟

9. Juni 2025
Fjorna-Logo

Antwort von Fjorna

Hi Eliane,

Thank you so much for your kind words! 🌟 We’re absolutely thrilled to hear that you love your candlestick light. It means the world to us to know you’re happy with your purchase.

If you ever need anything else or have any questions, we’re always here to help.

Warm regards,
Team FJORNA 💛

Bewertet mit 1 von 5 Sternen

SCAM..

SCAM... Do not order from this store, the products are sent from China. Return is almost impossible.

30. Dezember 2024

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