FirstFound - Search Engine Consultants Bewertungen 307

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

FirstFound has made a real difference for my small UK vaping accessories site, Vaping4Health.co.uk. It's a tricky niche with dry herb vaporizer parts and upgrades, so standard SEO doesn't cut it. An... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have just gone live with my new online store with a lot of help from Theodora at First Found. She has skillfully blended my ethos and target market with the right keywords and content to improv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

GREAT HELP FOR THE LAST 16 YEARS I have worked with First Found since 2009 and they have consistently helped us use the correct key words to get great rankings (i.e. top 10 or higher) in the variou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I highly doubt that the 5 star reviews are genuine. FirstFound are scam artists that get you to sign up and pay a large deposit before they design you a new website (Wordpress) and then charge you pe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marketing-Agentur
  2. Online-Marketing-Unternehmen
  3. Marketingagentur
  4. SEO-Service
  5. Agentur für Soziale Medien
  6. Webentwickler

Vom Unternehmen geschrieben

At FirstFound, we are dedicated to empowering small businesses and startups by providing value-driven digital marketing solutions. With a focus on building lasting relationships, we champion our clients' growth through personalised services, including SEO, website design, and digital marketing strategies tailored to each business's unique needs. We pride ourselves on transparency, integrity, and customer-centricity, always working to deliver measurable results and exceptional service. Our passionate and knowledgeable team is committed to helping our clients increase visibility, improve rankings, and drive growth in a competitive digital landscape. Whether you're just starting out or looking to take your business to the next level, FirstFound is here to help you succeed.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

307 Bewertungen

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Bewertet mit 5 von 5 Sternen

Will definitely recommend

Will definitely recommend because of FirstFound's excellent attention to detail and always looking for every possible adjustment to improve performance.
We have been impressed by their responsiveness and adaptability.
The most impressive thing about FirstFound is the knowledge and professionalism of everyone who works there, specially Emily Thornton, that is the one dealing with our company.

25. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear customer,

Thank you for taking the time to provide your feedback. It is great to hear that you have been impressed by the responsiveness and adaptability of our team and Emily will be delighted to read your kind words. We look forward to continuing to build a positive experience for your business in the months and years to come.

Kind regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

First class and effective service for…

First class and effective service for us over many years.

27. September 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear James,

Many thanks for your kind words about our services.

Kind regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Beckie was very thorough and patient…

Beckie was very thorough and patient throughout the whole training! Very knowledgeable and quick at making changes on the draft website.

10. September 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Maria,

Thank you for your feedback on the training you received from Beckie. She is an extremely patient and knowledgeable member of the team and was delighted to read your kind words.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Very thorough and patient with the…

Very thorough and patient with the training.

5. September 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Stephen,

Many thanks for taking the time to review our services. I will pass on your feedback to our web design team regarding the training you have received and I am sure they will be delighted to hear your comments.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

First Class !

I have only been working with First Found (Stuart Houghton) for a few months, but their support with my website has exceeded my expectations. I have found them to be extremely responsive if I have had any questions. I have also experienced them as a company that genuinely want to collaborate in making my business a success. I couldn't recommend them highly enough ! Honestly I’m so grateful on what they have achieved for my business so far and looking forward to the direction it’s taking in the near future. Top marks !

3. September 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Mark,

Thank you for taking the time to post your review. It's great to hear your positive feedback and how Stuart has helped to exceed your expectations. We look forward to continuing to build on this early success and work with you for many more months to come.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

First found

First found looked at my existing website, advised on how to improve it, add SEO information etc and made me aware of the importance of wording and SEO in view of increasing internet profile visibility. I am really happy with the work done so far, the website has been transformed and now looks very professional. First Found are putting in the ground work moving me up the google rankings in a crowded marketplace. All good so far, only time will tell if business picks up via site visits. However I am now really happy for people to visit my website as a first port of call.

23. August 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Simon,

Firstly, I'd just like to say thank you for posting your review. It's great to hear your positive feedback and I will make sure that this is passed on to the web design team and your SEO consultant. We're glad to hear that you are moving up the rankings and we look forward to continuing to work with you over the coming months to get you great results.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Creative and Incisive!!

31. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Shivdev,

Thank you so much for your feedback. We're glad that you are enjoying our service.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

I am very happy with their service so…

I am very happy with their service so far. They are a very friendly and hard working team who are happy to help.

30. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Claire,

Many thanks for taking the time to post your comments. It is great to hear your feedback and we look forward to continuing to deliver a great service for your business.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Really good service

Really good service, Helped me through out the journey and keeping me updated.

23. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Saj,

Thank you for taking the time to review our service. It's great to hear your positive comments and we look forward to continuing working with you.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Great training session with Beckie

Very comprehensive training session. Received training today by Beckie. She was very thorough, knowledgeable and patient. We covered all areas and she even spent time on specific areas that I thought would be useful to me. Very clear, concise instructions that have left me feeling confident I am able to make the changes necessary to our website in the future.
Thanks Beckie.

9. Juli 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Debs,

We're delighted to hear your feedback from your website training with Beckie. She is a positive, professional and dedicated member of the team and she will be happy to read your kind words. Thank you for taking the time to post your review and we look forward to helping your business achieve great rankings over the coming months.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Great easy to understand web site…

Great easy to understand web site training session.
Beckie was informative and a great sense of humor to go with it.
Thanks for your help.

28. Juni 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Tony,

Many thanks for your feedback. I'm sure Beckie will be delighted to hear your kind words. We look forward to continuing to build a positive experience with your business.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Professional service

Professional service, I am pleased to have chosen First Found to design my website, they were quick to respond to any queries I had.
I strongly recommend them.Thank You again

Aymeric

14. Juni 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Aymeric,

Thank you for taking the time to provide your feedback. It's great to hear that you have had such a positive experience with out website design team. We look forward to continuing to work with you and helping you drive more traffic to your business.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 1 von 5 Sternen

Kept making me feel like I was asking to much or that I had to do the work myself.

They started well but our loyalty came to nothing in the end. Initial SEO was great, we received increases in traffic. They even designed us a new website, at a cost of course. Though after a number of years, no contact, discussions about refocusing and what it was brought up I was felt like I had to do all the work. In the end I left when I was told that the reason our traffic was reducing was because our website (which they built) wasn't mobile friendly. When I brought this up and wanted to discuss refocusing our SEO, again I was made to feel as though I was asking for too much and that I was going to have to do the work. Yes they are cheap though you get what you pay for and since we have changed our traffic, optimisation and website are 100 times better. As I say, started well and then seriously let us down and weren't interested in putting it right.

26. April 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Oliver,

I’m sorry to hear that you feel that we have let you down with regards to your website and SEO services. I have reviewed your account and would just like to make a few comments on the feedback you have provided:

Firstly, your website was built by us in 2013 at a time when having a mobile-friendly website was not a common practice or requirement for many businesses. In terms of your rankings these were not negatively affected by the fact that your website was not mobile-friendly and your website continued to rank on the first page of the search engines.

In terms of refocusing this is a two-way process which does require involvement from our clients to help get the results they want from their business. I can see that throughout the duration of your contract with us that you had excellent rankings with many first page Google listings.

Finally, I’d just like to apologise that you felt let down by our service and we will be investigating this to see what went wrong for your business.

We have been in business for 19 years and have thousands of happy customers who we have achieved great results for, but it seems on this occasion we missed the mark for your business.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

Very helpful and first class training…

Very helpful and first class training from Beckie at FirstFound.

Made it all very easy to use.

12. April 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear James,

Thank you for taking the time to review our service and I'll make sure your comments are passed on to Beckie who will be delighted.

Regards,

Greg Doyle
Communications Manager

Bewertet mit 5 von 5 Sternen

FirstFound are an amazing team of…

FirstFound are an amazing team of people to work with,

after endless calls from overseas offering overpriced packages that weren't suitable for my business I finally found a team here in the UK that have done exactly what was promised.

And in a very short space of time we had results which have had a very positive impact on our business.

Would 100% recommend and couldn't ask for a better package price.

2. April 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Difficult to get things running.

Have found it very difficult to get things started with this company. Sales guys are very smooth and talk a good game upon initial interactions, however getting any work done that doesn't involve crucial pages being deleted from the website is a different story.

Not sure First Found are used to working with bigger companies.

25. März 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trust First Found to Deliver

Trust First Found, please avoid the hell of Yell.
We made the mistake of leaving First Found after getting too much business!
Our next mistake was to be sold a new website by Yell. Yell have totally damaged our business in six about months, not bad going! We are putting all of our trust back into First Found to totally rebuild our site and get us back into the digital marketplace.

12. März 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Overall Happy with the service 5 weeks

The first client whom I dealt with at this conpany was Daljeet Singh, he came across as a helpful person, he replied to emails vey quickly and returned my phobe calls as early as possible. This was all before I sign the conrract, after the he did not reply to any of my emails and did not call back at all.
The allocated consultant James McWilliam, gave useful tips and advices though I had a bit of hiccup initially but all sorted after James understood they way I like things to be done.
Also after initially raising the issue, I received a call from a senior consultant called Grant, who was very understanding and helped a lot

Salam

28. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service from Grant J…

Excellent customer service from Grant J and team, I have been using First found for a little while and have had fantastic results. We went through a sticky point when I made changes to the website but we got the cog turning again and have had fruitful results.

8. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von FirstFound - Search Engine Consultants

Dear Curtis,

Firstly, thank you for your positive comments and taking the time to review our service. I'm sure Grant and the team will be delighted with your feedback. It's good to hear that you are seeing results of the work that has been done and we hope that this continues long into the future for your business.

Regards,

Greg Doyle
Communications Manager

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