The embroidery in the garment is lovely and material good quality! When collected from the shop In Frome. The staff were very helpful and cheerful.
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Das sagen Bewerter
Always love shopping at the Frome store. Staff are always so welcoming and friendly and knowledgeable. The clothes are well made and wash and wear well.
Unternehmen hat geantwortet
I ordered something online to be delivered to store. This took a week, with an email inbetween, on the promised day, to say it would be delayed by another 2 days. Other stores manage to deliver for... Mehr ansehen
Unternehmen hat geantwortet
Not a usual FatFace shopper ordered the wrong size item. Took it to the Frome store to exchange or return couldn’t exchange but they made no offer to return it for free- didn’t know that was an option... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
6 Market Place, BA11 1AF, Frome, Somerset, Vereinigtes Königreich
- 01373 451073
4,7
Hervorragend
114 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Jolly
Such a very helpful group of people there. Always willing to go the extra mile fir their customers.
19. Oktober 2023
Antwort von FatFace - FROME
Good Afternoon Carol,
Thank you for taking the time to leave us a review!
It is great to read such positive comments regarding our lovely store crew, I will make sure this is passed on!
I hope you enjoy the rest of your day! - JW
Always an excellent store
Always an excellent store, the staff are friendly, welcoming and professional. A lovely shopping experience thank you all.
25. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - FROME
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Beautiful trousers
Beautiful trousers, so comfortable, stylish and well made. Nice for going into Autumn and Winter.
17. September 2023
Antwort von FatFace - FROME
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Great products
Great products, good true fit for for me. Staff ( Frome branch) always so very friendly and helpful.
6. September 2023
Antwort von FatFace - FROME
Thank you for your 5* review regarding your recent visit to our Frome store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Antwort von FatFace - FROME
Hi Donna, thank you for your review! I'm glad to hear that reordering for the right size was nice and easy for you and hope that you love your new shorts. We can't wait to welcome you back! Take care, CD
Great staff service
Prompt delivery to store. Store staff in Frome were fab and dealt with a return and let me know how long I had on other items as I had one more still to try on.
10. August 2023
Antwort von FatFace - FROME
Good afternoon, Elisabeth
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Frome store.
Take care, JB
Antwort von FatFace - FROME
Hello Keith,
Thank you for your review.
I am pleased to hear this! Hope you like your new clothing!
Have a lovely day!
Take care - CT
It’s easy to make online purchases and complete any returns
It’s always easy to make online purchases to try at home. Any that I choose not to keep, I simply return them to our nearest FatFace store. The in-store team at Frome have been really helpful every time, no problems with the return process
2. August 2023
Antwort von FatFace - FROME
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Excellent service
Customer service and Fat Face (Frome) absolutely brilliant. Could'nt be more helpful. Well done FF.
Regards
Chris
31. Juli 2023
Antwort von FatFace - FROME
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
I love Fatface jeans they are so soft…
I love Fatface jeans they are so soft .. just brought a pair of dungarees which are so comfy!.. thank you.
The service is amazing and easy.
And the shop assistance are always ready friendly and very helpful.
21. Juli 2023
Antwort von FatFace - FROME
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. It's great to hear such lovely feedback about our store crew, too. Take care – LB
Friendly knowledgeable staff
The staff in the shops were friendly without being pushy and they were very helpful.
2. Juli 2023
Antwort von FatFace - FROME
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Great quality and fit as always
8. Mai 2023
Antwort von FatFace - FROME
Hi Sammy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff and great products.
Great products. Free in store pick up with friendly and helpful staff.
8. Mai 2023
Antwort von FatFace - FROME
Hi Sandy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant site to use
Brilliant site to use, prompt delivery and free returns. Sale also good value
25. April 2023
Antwort von FatFace - FROME
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Antwort von FatFace - FROME
Good afternoon, Neil
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Frome store.
Take care, JB
Great jumpsuit
Easy website to use
Staff are always friendly and helpful
Products always to a good standard
17. April 2023
Antwort von FatFace - FROME
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great service
Great quality, service and friendly staff. Used click and collect in store, which was a quick and easy way to buy sale items not stocked in my local branch.
17. April 2023
Antwort von FatFace - FROME
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Antwort von FatFace - FROME
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great help by the lovely frome staff…
Great help by the lovely frome staff when I couldn’t source the dress I’d wanted online 👍
19. März 2023
Antwort von FatFace - FROME
Good Afternoon
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Helpful
The young woman was so helpful when I took back a delivery item because it was to large She was very knowledgeable
13. März 2023
Antwort von FatFace - FROME
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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