I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
Unternehmen hat geantwortet
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Mehr ansehen
Unternehmen hat geantwortet
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
51 The Borough, GU9 7NW, Farnham, Surrey, Vereinigtes Königreich
- 01252 714790
4,6
Hervorragend
120 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von FatFace - FARNHAM
Good afternoon, Lyn
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Staff very friendly & helpful
Staff very friendly & helpful. Clothes good quality, pleased with choices.
4. Mai 2023
Antwort von FatFace - FARNHAM
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Jeans were just what I wanted
Jeans were just what I wanted - longer leg and boot cut. Fabric was soft with a little stretch so jeans were comfy. Order arrived in store quickly and staff in store were pleasant when I went in to collect
30. April 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Well done.ot the items I wanted
Got the items I wanted. Collected them from local store. All very painless. Well done.
27. April 2023
Antwort von FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Ordered 3XL garments online for my…
Ordered 3XL garments online for my husband as 3xl isn't available in shops. Returned the ones he didn't like - all very smoothly done. Nice clothes, good quality.
20. April 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Antwort von FatFace - FARNHAM
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
straight forward ordering and delivery
straight forward ordering and delivery, I would say that the shirt was a bit on the small side for a 3xl, but it did fit well.
13. April 2023
Antwort von FatFace - FARNHAM
Thankyou so much for your 5* review and feedback on your recent purchase, we will of course make sure to pass this on - All the best! BP
Click and collect
Ordered using click and collect and it was a very quick service and free! Collection was also quick and simple and I’ll definitely use this method again.
26. März 2023
Antwort von FatFace - FARNHAM
Hi Stephanie,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our click and collect service.
Have a lovely day!
Take care, SK
Beautiful quality garments and friendly staff
Beautiful quality garments as usual from the brand. Items were shipped for free very quickly and arrived within 2 days. I had to go to store to return one as I bought 2 sizes of a dress as I wasn’t sure of the fitting, and the staff couldn’t have been more helpful. The shop was very clean and easy to get to.
18. März 2023
Antwort von FatFace - FARNHAM
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Ordered online as can't always find…
Ordered online as can't always find sale items in my size in-store. Was able to try things on and return the ones that didn't fit in-store which was great and got a hassle free refund. Love Fat Face clothes and even better when bought at a discount!
10. März 2023
Antwort von FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Staff are an asset to Fat Face😁
The staff in Fat Face in Farnham, Surrey are all brilliant. Helpful, cheerful and a pleasure to meet😁.
30. August 2022
Antwort von FatFace - FARNHAM
Hi Juliet, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very positive experience clean and tidy…
Very positive experience clean and tidy staff very friendly
Open space so I could see the stock clearly
Well done FARNHAM Store
29. August 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - FARNHAM
Good Afternoon Sharon
Thank you for your review.
I am so pleased to hear of your recent experience in our Farnham store, please be assured that I will pass this onto the crew members involved for you.
EP
Brillant service.
25. August 2022
Antwort von FatFace - FARNHAM
Hi Wilma, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good quality material 👍
12. August 2022
Antwort von FatFace - FARNHAM
Good Afternoon
Thank you for your review.
I am so pleased to hear that you are happy with your new purchase.
Have a good weekend!
EP
Great customer service!
I bought this gorgeous dress today which I had my eyes on for a while, I was so happy as it had a sale and ended up paying just £30 instead of £56 for it bargain!
The Staff was genuinely very friendly and very helpful, especially the lady that help me trying to find another one of their dresses online that wasn’t available in size 10 in their store, sadly they were all sold out online too but she did try to sort it out for me so thank-you again! And if you read this you’ll know who you are! 😊
10. August 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - FARNHAM
Good Afternoon Christine
Thank you for your review.
I am so pleased to hear of your recent experience in our Farnham store. Please be assured that I will pass this onto the crew members involved for you.
EP
The friendliest staff around!
Every time I pop into the Farnham store, it's a delight! It doesn't matter if I'm just browsing or buying in bulk, all of the staff members in there are attentive, patient and not pushy -- the latter of which tends to happen in other high end clothing stores/always puts me off return visits.
26. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - FARNHAM
Hi James, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleased
16. Juli 2022
Antwort von FatFace - FARNHAM
Good afternoon, Thank you so much for your review. Take care, - ES
Antwort von FatFace - FARNHAM
Good Afternoon Geraldine
Thank you for leaving us a 5* review !
It's great to hear your order arrived quickly and you are happy with your new jacket.
Have a good day !
TG
Great service, nice clothes
I ordered several items, keeping most, and returning the ones that didn't work is easy. I'm happy with the service, quality and style of the clothes. I've ordered before and always been good. I stop in the shops at London Bridge and King's Cross to see the materials but mostly order online. The dungarees are my favourite. Tops are really nice too.
10. Mai 2022
Antwort von FatFace - FARNHAM
Hello Diane
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great rest of the Afternoon.
Take care, EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.