I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
Unternehmen hat geantwortet
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Mehr ansehen
Unternehmen hat geantwortet
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
51 The Borough, GU9 7NW, Farnham, Surrey, Vereinigtes Königreich
- 01252 714790
4,6
Hervorragend
120 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff are always really helpful and…
Staff are always really helpful and great fat face now do click and collect.
22. November 2023
Antwort von FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Antwort von FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent online ordering both delivery and store pickup. Kept up to date all along the way.
14. November 2023
Antwort von FatFace - FARNHAM
Good Afternoon Carol,
Thank you for taking the time to leave is a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great Brand
Great products great service have shopped with FatFace for years my favourite clothing brand for all the above reasons.
4. November 2023
Antwort von FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Overall experience and the items were…
Overall experience and the items were all superbly done…fit very well
25. Oktober 2023
Antwort von FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering and good communication
Easy ordering and good communication. Jeans fit well and are comfortable. Great price in the sale too!
19. Oktober 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great quality
Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
17. September 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Great shorts at a good price
Well made shorts that look great and were delivered in store very quickly.
8. September 2023
Antwort von FatFace - FARNHAM
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Good service in store
Good service in store , great products , and prompt delivery with my on line order ,
7. September 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Click & collect system not working in…
Click & collect system not working in Farnham store.
Items excellent
Just frustrating time wasting for staff & myself
30. August 2023
Antwort von FatFace - FARNHAM
Hello Jean
Thank you for taking the time to leave your review.
I am sorry to hear that you have had some troubles with the click and collect system. I cannot see that you have contacted us regarding this, so if you wish to discuss this further, please don't hesitate to email us at customerservices@fatface.com
Thank you, LE
Antwort von FatFace - FARNHAM
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online for delivery to a local store.
Ordered a Brooke zip-hoodie online for delivery to a local Fatface store as there's no next-working-day delivery option (I have to plan my deliveries around work). The process was easy and the girls in-store were friendly and efficient - you can't ask for more! :-)
20. August 2023
Antwort von FatFace - FARNHAM
Hi Jonny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great price- lovely suit and great…
Great price- lovely suit and great customer service in the farnham shop
16. August 2023
Antwort von FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I had my order delivered to the store
I had my order delivered to the store so I could try the items on. If they were not ok I could easily return them.
It was quick service in the shop and I had no returns.
13. August 2023
Antwort von FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy collection from store
Easy collection from store, dress fit lovely and love the material. Great bargain in the sale too!
10. August 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – SK
Good value and friendly staff.
Fat Face clothes are very good quality and the staff in the Farnham branch are very helpful.
I bought a pair of leather boots,which were in the sale.Delighted with them.
10. August 2023
Antwort von FatFace - FARNHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy online order and free collection
4. August 2023
Antwort von FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Antwort von FatFace - FARNHAM
Thank you for your 5* review regarding your recent visit to our Farnham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely
Lovely, jacket, granddaughter loved it.
Very good detail on the zipper jacket for the cooler days.
10. Juli 2023
Antwort von FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.