Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Mehr ansehen
Standort
Standort wechselnShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Mehr ansehen
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Mehr ansehen
Unternehmen hat geantwortet
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Vereinigtes Königreich
- 01179 500638
4,8
Hervorragend
230 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great store, high quality clothing
From start to finish the whole process was great. I picked up my order with ease at my chosen store, tried everything on and retuned one of the items all within 15 minutes. The person working on the till was friendly and polite.
5. August 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality stylish clothing
I buy most of my clothes at fatface.If you are a very small adult they have suitabl styles that you can wear & feel smart it has changed my life in a mayor way
24. Juli 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Good quality and value. Very happy with my purchase. Thank you.
21. Juli 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It took over a week to deliver to the…
It took over a week to deliver to the store. And was only delivered when I chased up Fat Face.
21. Juli 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am sorry to hear that your order was delayed in arriving to your chosen store. I can understand that this is disappointing.
I am pleased however to hear that you now have your parcel.
If there is anything else that we can do to help, please do let us know.
LE
I love FatFace
I love FatFace. Always brilliant quality, lovely items. Amazing basics like white or blue vests. Hoodies that last forever. Always my go to when I need something new.
4. Juli 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding our items! Thank you for being a loyal Fat Face customer, we look forward to welcoming you back soon.
Take care. -GM
Satisfied Customer
I have been a customer since Fat Face was founded. Have always been completely satisfied with quality and service.
15. Juli 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace never disappoints
Really easy to browse, find products of interest, and purchase. Easy to use and beautiful website. Excellent customer service both online and in-store when collecting purchase. Wonderful organisation, FatFace never disappoints.
9. Juni 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you have been so impressed by our efficient service. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line
Ordered on line. Dresses did not suit me but they were lovely. I loved the material and the quality but as I am long bodied they did not look right on me. Returning them to the store was simple - and I bought another dress in a style I always buy from there.
31. Mai 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great brand
Great brand. Good stock options and mainly proper cotton clothing.
Staff at the Cribbs store were lovely and helpful in store.
Long term customer and will be back for more!
31. Mai 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Cribbs Causeway store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
Easy to find the chino shorts I wanted…
Easy to find the chino shorts I wanted and the colour I love
27. Mai 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Cribbs Causeway store to offer such good customer service during your visit. I will be sure to pass your comments on to the team.
All the best, MM
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service the salesperson…
Great service the salesperson remembered me from previous visits and we had good interaction.
27. April 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you have received great service instore.
We look forward to welcoming you back soon!
Take care. -GM
Love all my recent purchases
Love all my recent purchases. Staff in store very helpful.
18. April 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Had to return trousers bought online.
Had to return trousers bought online.
I chose to return to the Cribbs Causeway store. The refund was dealt with quickly and efficiently.
The sales lady was very polite, helpful and found a pair of trousers that fitted, which I bought.
The sizing seems to be all over the place, and so l won't be buying online again.
5. April 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for leaving this positive review about our store despite the sizing discrepancies you have experienced online. We hope to see you again in one of our stores soon as your custom is greatly appreciated. Kind Regards, TS
Picked up a bargain online in FF sale
Picked up a bargain online in FF sale. Delivered to store quickly where I sorted more sale goodies. Easy to order. Friendly staff. Great clothes.
2. April 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Brilliant customer service as always
Brilliant customer service as always, I love fat face
29. März 2024
Antwort von FatFace - CRIBBS CAUSEWAY 2
Good afternoon, Robin.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.