I had my favorite watch adjusted into a bracelet, and this was done right in front of me. The fit is now just right, and they even polished the watch before returning it to me.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
order placed on the 11th November (order number 600300509) still not received the item which has been paid for. Have e-mailed multiple times, with just one reply on the 29th November to be advised it... Mehr ansehen
Unternehmen hat geantwortet
Absolutely terrible experience with this company. I ordered a coach bag back in February this year, which rather frustratingly then came down in price the very next day. I therefore ordered a secon... Mehr ansehen
Unternehmen hat geantwortet
Placed an order on 31st October which has not been delivered. Advised when placing order it would arrive between 6th and 8th November and heard absolutely nothing from the delivery company. Sent Fashi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Modeaccessoires
- Taschen- und Gepäckfachgeschäft
- Juweliergeschäft
- Lederwarengeschäft
- Schuhgeschäft
- Sonnenbrillengeschäft
Über fashionette
Vom Unternehmen geschrieben
Kontaktinformationen
Schloss Elbroich, Am Falder 4, 40589, Düsseldorf, Vereinigte Staaten
- +44 2034990541
- service@fashionette.co.uk
- fashionette.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Top quality services and products …
I received my order on time as I’ve been informed when I placed my order. Well packed to insure the product arrives in good condition. I’m very happy with all my purchases I’ve done on this company. 🌟🌟🌟🌟🌟 services.
You won’t get your item or money back!
I placed my order 1.5 weeks ago, I received an email confirmation of my order along with a tracking number with UPS. A few days passed after placing the order and I went to check the tracking but it was saying the tracking number was invalid, UPS said to speak with fashionette. I emailed them and haven’t had a response! So I called them to which I was greeted with an extremely rude women, who wasn’t interested in helping or resolving the issue at all other than telling me to email! Which I already done twice. She hang up the phone and any attempt to call again results in the same rude and unhelpful customer service.
DO NOT USE THIS COMPANY, IT IS A SCAM.
What can I say about this Company
What can I say about this Company, not a lot really apart from I placed an order around 2 weeks ago, after the order was placed we had received the tracking number however this tracking number turned out to be wrong, the first port of call was calling UPS (the courier delivering the goods) who then in turn said you will need to speak to fashionette. I called Fashionette only to be greeted by this grizzly lady who had the worst attitude I have ever witnessed in my life, it was like she dropped a £50 note and picked up a £5 note. this lady ended up cutting the phone call short on two occasions, she also shouted at me saying SEND AN EMAIL! which may I add I have done this three times and had no response. if you can avoid using this company please do so as I believe I have been scammed.
Ordered a handbag
Ordered a handbag, received confirmation email with tracking number for UPS. Tracking number for UPS is wrong, emailed customer servcioes twice and still no response 48 hours later! Made 2 phone calls, and both times the customer servcie was shocking, so rude and coudlnt help at all or give any sort of solution. Now i have no idea where my order is!
Really bad customer service
Placed an order and didn’t receive a confirmation email, so waited a couple of days then called customer services. Only to be spoken to so rudely by a lady ( wish I had got her name) who had no interest in trying to help and she promptly put the phone down on me!! First time using this company … never ever again.
Your reply is not truthful.. she never informed me that I’d put the wrong email in .. and she most certainly did put the phone down on me

Antwort von fashionette
Easy ordering, well packaged, accurate delivery time
Ordered a watch from this site as it was cheaper and offered a discount on top. I was a bit concerned when I discovered the company wasn't in the UK but needn't have worried. I got an accurate delivery date after placing the order and it duly arrived on that date. Nicely packaged with return labels should anything be wrong. It was courteous to set the watch to the correct date and time ( it was an hour ahead due German time but that's forgivable!! ) I was concerned about import fees but the site did say none would be due, the package was handed over by UPS without any problem.
New to Fashionette - very happy shopper
I am very happy with my first Fashionette purchasing experience. I found the shoes I was looking for at a great price and with prompt delivery. Fashionette will definitely be my first port of call when looking for accessories.
My new favorite company
My new favorite company. I've recently discovered this fantastic fashion accessories store and couldn't resist treating myself to a pair of their fashion sunglasses.
User friendly website and quick delivery
Fantastic experience
Fantastic experience. This was my first purchase (Alexander McQueen Handbag) from Fashionette who kept me updated from purchase to receipt. Gorgeous bag,beautifully wrapped and a great price.
I have now ordered a second bag from this website & it will be my go to site for future purchases from now on. Delighted!
Wry good and fast service
Excellent, recommend
Great service from this company. Super fast delivery , quality items at competitive prices. The website is easy to navigate and I appreciate the professional follow up emails and packaging, invoices etc.
5 ⭐️ Shopping experience
Absolutely love 💕 my new Marc Jacob's purse/card wallet, From ordering to delivery fashionette was a fantastic online shopping experience, They kept me updated every step of the way and this was my first time buying anything from them but I will definitely be purchasing from them in the the future, Very happy customer, Thanks 😊
No reply from Customer service team
No reply from Customer service team , slow shipping.
Yes you can buy a premium product from Fashionette but far from a premium service .

Antwort von fashionette
Excellent purchase in the cheapest…
Excellent purchase in the cheapest price. Will use again for sure!
Wonderful
Wonderful
I’ve bought many items from fashionette and they are always so good in delivery, package and quality.
Ordered a purse 2 weeks ago
Ordered a purse 2 weeks ago, had an email from UPS saying they couldn't deliver because the item wasn't in the packaging and they would let the sender know. I have not heard anything since 6th October. No reply to e-mails and I can't get through on the phone number provided.

Antwort von fashionette
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







