I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service,... Mehr ansehen
Unternehmen hat geantwortet
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Mehr ansehen
Unternehmen hat geantwortet
Very quick response when I mucked up date for delivery to Wellington. Easy to deal with for Gift cards of various amounts and types. Love the shop when in Auckland hence ordering from Farro. Feel it w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktinformationen
Auckland, Neuseeland
- farro.co.nz
4,6
Hervorragend
1843 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Farro
Thank you for your review!
Appreciative
Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!
23. Januar 2026
Antwort von Farro
Thank you for your kind review.
Alexis and Stephanie were brilliant
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is no stock back up..you call products differently to the names on the packets and it is SO confusing. Maybe a great I.T. team is needed?
27. Januar 2026
Antwort von Farro
Thank you so much for your candid and honest review — we really appreciate you taking the time to share it.
We’re so pleased to hear your kind words and will be sure to pass that on. We also appreciate your feedback on the online ordering experience; it’s incredibly helpful in highlighting where we need to improve.
Thanks again for letting us know where we’ve got things right and where we can do better.
Amazing service for the team at Farro
Amazing service for the team at Farro! Excellent communication with me regarding unavailable items and how/when they would be fulfilled, ended up getting exactly what I needed that day. Thank you so much!
26. Januar 2026
Antwort von Farro
Thank you so much for your review. We're so pleased you were happy with your Farro online experience and look forward to seeing you online again soon!
Antwort von Farro
Thank you for your review!
Good online experience
Good communication as this is my first time to place an order
Thank You
Mike
23. Januar 2026
Antwort von Farro
Thank you for your review. We are so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.
I’ve had an excellent experience with…
I’ve had an excellent experience with Farro. The food was incredibly fresh and delicious. The online ordering process was straightforward and convenient, with quick delivery. I highly recommend shopping at Farro.
22. Januar 2026
Antwort von Farro
Thank you for your review Crystal.
We're pleased you have had such a good experience!!
Delivered to the wrong address despite…
Delivered to the wrong address despite instructions on the order and on a responding text advising pending delivery
19. Januar 2026
Antwort von Farro
Thank you for your review. As per your order, the delivery was made to the address in the delivery address field. Unfortunately, the order notes section is not accessible to our delivery partners for delivery address purposes. We are sorry for any inconvenience caused. Please feel free to contact our customer care team on 09 360 0499 or hello@farro.co.nz with any delivery queries or amendments, we're happy to help.
Great products and delivery was early.
18. Januar 2026
Antwort von Farro
Thank you for your kind review.
Good updates on progress of delivery
Good updates on progress of delivery
-nice options of ready meals to choose from
17. Januar 2026
Antwort von Farro
Thank you for your great review.
We are pleased you are enjoying the service.
Antwort von Farro
Thank you for your review!
Great customer service
Great customer service- lovely staff member helped sort out payment issue.
Cold items (cheese) beautifully packaged
Delivered on time
13. Januar 2026
Antwort von Farro
Thank you for your review. We're so glad we could help and that you are happy with your Farro goodies! We look forward to seeing you online again soon.
Quality produce
Great quality of prduce interesting and varied produce. Good company. Recommend.
5. Dezember 2025
Antwort von Farro
Thank you for your kind review.
What were ordered wasnt entirely what…
What were ordered wasnt entirely what we got. If something is out of stock then give me an option to put a backup choice or contact me. Especially if its near a holiday as thats why we ordered, to make a specific meal.
29. Dezember 2025
Antwort von Farro
Thank you for your feedback. We’re sorry for the inconvenience. If you have further questions, please email us at hello@farro.co.nz, we'd love to hear from you.
The online and delivery experience was…
The online and delivery experience was 10/10. Thanks, Farro Fresh.
29. Dezember 2025
Antwort von Farro
Thank you for your kind review.
Antwort von Farro
Thank you for your kind review.
Antwort von Farro
Thank you for your kind review.
Great present when someone is unwell
My sister was delighted to receive my gift of food from Farros. Such a good thing to send when someone is unwell and unable to cook for themselves.
My only trouble when trying to order was that I put my address and address in first and I live in Timaru and they said they couldn't deliver. I had to change to her address and post code to make it work. She tells me your meals and food is beautiful.
23. Dezember 2025
Antwort von Farro
Thank you for your review! We are so pleased you and your sister are happy with your Farro online experience.
Farro specialty
Farro has so many items you can’t get easily at supermarkets because it’s more than a supermarket it’s a specialty store as well. The large can of olive oil and frozen pretzels which I cook in the oven and add salt or cheese these are my go too as well as some of the ready meals for hectic after work don’t want to cook nights. (Seriously the pretzels remind me of New York holiday pre Trump)
26. Dezember 2025
Antwort von Farro
Thank you for your review.
Excellent product, hassle-free
Prompt order process, delivery as requested, good comms
17. Dezember 2025
Antwort von Farro
Thank you for your review! We're so pleased you enjoyed your Farro online experience.
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