This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... Mehr ansehen
I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing deals‼️‼️‼️‼️‼️ It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... Mehr ansehen
Unternehmen hat geantwortet
The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'
Kontaktinformationen
Vereinigte Staaten
- 855-FAB-KIDS
- fabkids.com
3,0
Akzeptabel
12.983 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is a steal you paying almost 50$ a…
This is a steal you paying almost 50$ a month and they you don’t get stuff for the price of the “VIP credit” don’t subscribe.
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Issabel,
I'm sorry to hear about your dissatisfaction with our VIP program and credit system. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
I got charged twice.
I got charged twice.. I want my money back
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Shana,
We're truly sorry to hear about your recent experience with our website. It's sad to know that you got double charged. We understand how frustrating this must have been, especially if you've previously enjoyed using our platform. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
I'm missing 3 pairs of the shoes I…
I'm missing 3 pairs of the shoes I ordered I bought 12 pairs. Only got 9. My kids had 6 pair each... I have 5 size 1 so I'm missing 1 pair of the size one and 2 pairs of my other daughters size 13s
19. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Matt,
I'm truly sorry to hear about your recent experience with your order, and I understand how annoying it must be for you to not receive 3 pairs. Your dissatisfaction is valid, and I want to assure you that we take your feedback seriously. We value your trust greatly and are dedicated to earning it back. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Trying to find the right size in shoes…
Trying to find the right size in shoes is a bit difficult. Then trying to use the credit it doesn’t exactly work for just the item you want . So you have to pick something else and then your order comes out not so great in savings. So if I wanted just to spend $19.67 but get a Red comment saying try your order again again so I think 7 times was enough for me .
14. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Gma,
We're really sorry to hear about the difficulties you’ve faced with finding the right shoe size and using your credit. It sounds incredibly frustrating to go through multiple attempts only to end up with issues at checkout. We understand how important it is to get the best value for your purchase, and it’s disappointing when the process doesn’t work as expected. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
Do not order from this site!
Do not order from this site!! They will continue to charge your card over and over and there’s no way to stop it! I’ve replaced 2 cards already and they are continuing to charge. I will never order from this site again!
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Sharico,
Thank you for your honest feedback. This is certainly not the kind of service we aim to provide. I am sorry to know that you're not pleased with the VIP membership. I would really like to hear more about your experience so that I can make sure we’re on the same page to better assist you. Rest assured that we are taking this seriously. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
God punish your entire company scammer…
God punish your entire company scammer your website need to shutdown just refund my money back to where belong.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Akinsoji,
I'm sorry to hear about your dissatisfaction with our VIP program. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Rip off
They do not send you a reminder email like they claim. The clothes are ridiculously overpriced and cheaply made. Customer service is a joke. I’ve been waiting on the phone for over 30 minutes to cancel my membership. It’s partially my fault for not remembering to skip the month but if they sent an email like they say, then it wouldn’t be a problem. I would rather cancel and lose my points than go through the hassle of this again.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello,
I'm sorry to hear about your dissatisfaction with our products and VIP membership, and I know how frustrating it is when promised services like reminder emails are not delivered as expected, as this can lead to inconvenience and missed opportunities. Additionally, feeling that the clothes are pricy and poorly made can be disappointing. Waiting for an extended period on the phone to cancel your membership and experiencing challenges with customer service can add to the frustration. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
WHERE ARE THE HUMAN AGENTS!!
I HAVE BEEN TRYING TO CANCEL MY SUBSCRIPTION FOR OVER A YEAR NOW!!!! IVE REPLACED 3 DAMN CREDIT CARDS BECAUSE THEY LEGO TRYING TO CHARGE ME… I’VE TRIED SEVERAL TIMES TO STOP IT, UNSUBSCRIBE, CALL CUSTOMER SUPPORT ETC… THIS IS ABSOLUTELY RIDICULOUS!!!! I SHOULD BE ABLE TO HEY OUT OF THIS WHENEVER I WANT TO; NOT IN THE DAMN 5th of THE DAMN MONTH. I ONLY ASK IF I CAN SPEAK WITH A HUMAN BEING NOT A DAMN ROBOT!!! WHERE ARE THE HUMAN AGENTS???????
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Grissitte,
We're so sorry to hear about the ongoing struggle you’ve had with canceling your membership. That sounds incredibly frustrating and stressful, especially after all the effort you’ve put in. It's unacceptable that you’re having such difficulty reaching a resolution and getting the support you need. Your feedback is important to us, and we value the opportunity to resolve this. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,
Zeth
FabKids is ridiculously overpriced and…
FabKids is ridiculously overpriced and honestly feels like a scam. Yes, it’s my fault for forgetting to cancel my month a few times, this getting charged, but $49.95 for a cheaply made children’s outfit?! Insane. And then being charged over $20 in taxes to “redeem” my credits? I’m cancelling my membership right now.
9. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello CP,
We truly apologize for your experience regarding the VIP membership. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Lia
You did a great
You did a great. Ordering from your app. was quick, fast and easy. Thank you
9. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hi Ruby,
Thank you for your wonderful feedback! It's great to hear that you found ordering from our app quick, fast, and easy. Your satisfaction is our priority, and we’re glad to know that our platform met your expectations. Thank you for your support and for choosing us!
Best,
Kim
Excellent 👌
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Yessica,
Thank you so much for your kind words! We're glad to hear that you found your experience to be excellent. It’s always our goal to provide the best possible service, so it’s incredibly rewarding to know that we’ve met your expectations.
Best,
Allison
I love fabkids!
I love fabkids and not just for my kids but for myself as well! You don’t have to pay the monthly charge to get the VIP deals. They have been a pleasure to do business with in all aspects. I love the shoes and the deals!
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Megan,
Thank you so much for your positive feedback! We’re happy to hear that you love FabKids for both yourself and your kids. It’s fantastic to know that you’re enjoying the VIP deals and the overall experience. Your satisfaction is our top priority, and we’re happy to hear that our products and deals have made a positive impact.
Best,
Zeth
Horrible experience
Horrible experience, I was charge $14.95 for expedited delivery (2-3 days) was emailed my order would arrive between August 3-4. Today I received a message stating my items will arrive August 7th, if I would’ve known I wasn’t going to receive my package at the promised date I would’ve done standard delivery. I called customer service and was told I will be refunded my $14.95 in 5-7 business days when they wasted no time at checkout to take my money. I’m immediately removing my membership and never ordering from them again!
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Ms. Bryant,
We are truly sorry to hear about the frustration you’ve experienced with your delivery and the inconvenience of the delayed arrival. It’s understandable that you’d be upset given that you paid for expedited shipping and were promised a specific delivery date. We can imagine how disappointing it must be to have the delivery not meet your expectations and then to face delays in getting a refund. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the team to improve our processes. Thank you for bringing this to our attention. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
What I don't like is that I lost so…
What I don't like is that I lost so many points on things I bought I didn't think they expired and lost 8000 points I could've used to buy my kids something. I do love this but my kids are starting to outgrow and now buying for my nieces and nephews but the fact that I lost 8000 points blows my mind so I'm not sure what I'm going to do
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Kenia,
We are really sorry to hear about the loss of your points; that must be incredibly frustrating, especially when you were hoping to use them for your kids and now for your nieces and nephews. It’s disappointing to lose something you thought you could still use. Your experience is important to us, and we appreciate you sharing your feelings. We’re committed to finding ways to improve our system so that our members don’t have to face this issue in the future. Thank you for your understanding, and we hope to provide a better experience moving forward. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Fast and cheap.
8. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Polly,
Amazing! Thank you for your great feedback! We're glad to hear that you find our service fast and affordable. Your satisfaction is important to us, and we appreciate your support! Hope to hear from you again soon! Enjoy your day!
Best,
Bonnie
Bundles/Value Pack Stock Up!
I enjoy fabkids! Great place to shop bundles/value packs on legging, T-shirt, shoes and more! My daughter loves the styles and the quality is great!
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Nicole,
Awesome! Thank you for your fantastic review! We’re so glad to hear that you enjoy shopping at FabKids and appreciate our bundles and value packs. It's wonderful to know that your daughter loves the styles and that you’re satisfied with the quality. Your support means a lot to us, and we look forward to bringing you more great options in the future! Have a nice day!
Best,
Bonnie
Fab kids is deceitful and as a member…
Fab kids is deceitful and as a member since 2022 I have had multiple experiences with them. The original deal was very good but not worth the hassle that followed. The sign up process clearly stated that they would notify you before charging your account each month. They absolutely did not notify me at all. So I had a credit on my account that I had to use or lose my money. Most of the clothes are extremely juvenile, If your child is over 5 they will probably not like any of the choices for girls. When I was finally able to find something I liked enough to use the credit, It did not fit my child appropriately and I had to do a return. The return system did not work and I had to contact them again. On one item I did an exchange because the size was not correct. The outfit was two pieces and I returned them and received only one piece back, So I had to contact them yet again and they gave me a credit for the second item not included. At this point I set an alarm for the first of every month to be sure I did not forget to skip the month and could not count on them to remind me as promised. I wanted to use the points that I had accumulated so I maintained the membership for several months skipping each month. However there was nothing to exchange my points for and I am now trying to cancel my membership. It took me over 45 minutes to login for the option to skip the month. I feel like it should be quick and easy to log into my account and make that choice but they make it very difficult as the option to log in is not on most of their screens. I decided it wasn't worth the risk of ending up with another credit I had to use so I'm going to cancel even though I won't get to use my accumulated points. I started to go through the process of canceling online and they confirmed my information and asked me why I wanted to cancel, I told them and they asked me to please hold while they transferred me to a representative. I waited over half an hour they finally responded and gave me one minute to respond back which was not enough time and so they closed my conversation causing me to have to start over again. I feel like they are doing everything they can to cause me to have to buy more. I have lost an hour of my time today trying to deal with them.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Micki,
We are truly sorry to hear about your frustrating experiences with Fabkids. It’s understandably disappointing when the sign-up process doesn’t align with your expectations, especially regarding notifications about the monthly VIP Credits. We can see how the limited selection for children, along with the challenges in returning items and using your credits, would lead to a lot of frustration. It's unacceptable that you’ve had to spend so much time navigating a complicated cancellation process and that you felt your concerns weren't being addressed adequately. Your feedback is important, and we genuinely appreciate you taking the time to share your experiences. We’re committed to improving and addressing these issues for our members. Thank you for your patience, and we’re sorry for any inconvenience this has caused you. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
representative excellent
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hi Kathy,
Thank you for sharing your feedback. We’re glad to hear that our representative provided excellent service. We’re committed to delivering high-quality experiences, and it’s rewarding to know that our Member Services Team’s efforts made a positive impact. Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim
Bring back the cute outfits
I use to love Fab kids today I come to shop and hardly any selection. Nothing caught my eye. Please bring back the old outfits the cute banana, shimmer, cowgirl, the outfits geared towards younger kids. I will never forget the outfits we use to buy here my now 13 year still remembers how much she loved them. But now it seems it’s all geared towards older kids who as for my kids don’t even fit.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Hope,
Thank you for taking the time to write to us and I'm very sad to know that you are not pleased with our selection. We understand how frustrating that can be, especially for a brand you love. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
The navigation allowed me to look at…
The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at what all there was to offer. The prices was reasonable as long as you're a VIP customer. We'll see how well the quality of the items are once they arrive. Pray I'm not disappointed!
21. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Stanette,
Thank you for taking the time to share your thoughts on your recent shopping experience. I’m glad to hear that you found the navigation easy to use and the prices reasonable for VIP members. We understand that the time limit can be a bit stressful, and we apologize if it impacted your ability to explore all the options thoroughly. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
So funktioniert Trustpilot
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