I booked and paid for a lesson on Tue 15 Sep. My instructor moved it to Thu 17 Sep as a new booking, so I paid twice for one lesson. The 15 Sep lesson never happened, and the instructor confirmed th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
EzLicence were excellent from start to finish. So convenient to browse instructors on the app, and to easily book lessons and pay for them. My son’s instructor was excellent (B Cheema in Perth). She w... Mehr ansehen
Unternehmen hat geantwortet
Really happy with my experience with EZLicence! The booking process was super easy, and their support team was always helpful and quick to respond. They made everything really simple and stress-free,... Mehr ansehen
Unternehmen hat geantwortet
Leon, We are incredibly grateful for the time, care, patience, and encouragement you invested in Sienna. Your calm approach and belief in her abilities helped build the confidence she needed be... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EzLicence: The modern solution for connecting instructors with eager learners. Offering top-rated instructors, transparent pricing, and seamless scheduling, we make driving dreams a reality, effortlessly.
Kontaktinformationen
217-219 Flinders Street, 5000, Adelaide, Australien
- support@ezlicence.com.au
- ezlicence.com.au
3,8
Gut
458 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy and convenient booking process
Easy and convenient booking process. Friendly instructors.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Jay - Thanks so much for your review! 🌟 We’re thrilled to hear that you found the booking process easy and convenient, and that you enjoyed working with our friendly instructors.
The instructors were excellent
The instructors were excellent.
Customer service was great, speedy and solved a problem that unfortunately I had created.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much, Bron! We’re thrilled to hear you had an excellent experience with both our instructors and support team 🙌. We’re always here to make things easy and stress-free for you!
very great customer service
very great customer service, nice, fast responses to my queries
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks for sharing your feedback! We're so glad you had a great experience with our customer service team and that we could assist you smoothly. 😊
Scammers
Ive been asking for a refund and emailed them about the problem that i had with their company
Today is the 6 th days no body care and im stacking here without my money
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Kawtar, we’re truly sorry your experience didn’t meet expectations. We understand how important reliable lessons are and appreciate your patience as we worked through this. Thank you for sharing your feedback – it helps us improve and provide a better experience for all learners.
Shaun - fantastic instructor
Shaun was a fantastic instructor. Ran through pretest lessons. I felt confident with all the manoeuvres. Got my licence first time. Thanks Shaun.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Huge congrats on getting your licence first go! 🥳 Shaun’s thorough prep clearly paid off – so glad you felt confident and ready on the day. Thanks for sharing!
i got my money back
9. Juli 2025
Bewertung ohne vorherige Einladung
Positive Experience
They are very punctual. They never take too long to respond or take action. They are also very polite and professional. Thank you!
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks for the lovely feedback, Malak! So glad to hear everything’s been smooth, professional, and responsive — exactly how it should be 😊. Wishing you all the best on your driving journey!
Don't follow their own policy
Daughter booked a lesson. Come day of the lesson mobile phone outage. Instructor sent a text saying "here" which my daughter didnt get, my daughter also send her texts and phone calls. Despite web page saying the instructor will knock on the door, this instructor didnt and said "its not my policy to" I contacted the company explained the outage, that the instructor didnt knock (have video from our front door) and the texts / phone calls from daughter but they wont refund. Had to lodge a complaint with Consumer Complaints. Feel this company despite have policies which are highlighted on their web page dont follow them and take advantage of youth where they can. Use a company who adheres to Policy, makes effort to fulfil a booking and does not try rip you off.
Update - EzLicence have offered my daughter a $85 credit. Disappointing it took this review and a complaint to Consumer Protection however hopefully they review their policies after this because there was a breakdown in communication which as noted above could have been sorted by a simple knock on the door. It is also noted that the instructors are independent and this relates to only the instructor my daughter used.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Hi Tracey, thank you for sharing your experience. We’re sorry this situation caused frustration for you and your daughter – reliable communication is so important when learning to drive. Your feedback helps us identify areas where we can do better, and we truly appreciate you taking the time to let us know.
The conversation was ckear and the…
The conversation was ckear and the point.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks for the feedback, Amanpreet! Great to hear that the communication was clear and to the point — that’s exactly what we aim for 👍
Sandra 😊
Sandra made my son comfortable at the wheel and listened to what he asked. He finally feels comfortable to get his license. Will continue lessons with her.
1. Juli 2025
Antwort von EzLicence
Thanks so much, Lora! 😊 Sandra’s ability to create a calm, supportive environment makes such a difference — especially for new drivers. So glad your son feels ready and confident to keep progressing toward his licence!
Swift and considerate refund
Swift and considerate refund
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks Hollie! We’re glad to hear your refund was handled quickly and with care. Appreciate you taking the time to leave a review 😊💬
Great service
Large choice of instructors, the service is easy to use, e.g., searching for a free slot. The instructors are good. They helped me a lot with converting my overseas licence. Thank you!
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much, Igor! We're glad the platform made it easy to find the right instructor and book a lesson that fit your schedule. Congrats on successfully converting your overseas licence — so happy we could help make the process smoother for you 🚘👏
Easy to see, easy to use
It's great how you can see each instructors review, which helps to choose the right instructor that suits yourself. Never suffered with the booking and payment method, I think it was pretty easy to use for a first time user like me.
However, it was a bit confusing about where to leave a review for the instructor, so I thought it would be better, for example, after 5-6 lessons (or even more) with the same instructor there could be a link to leave a review.
Thank you for taking the time to read, it was a pleasure to use EzLicence.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much for your thoughtful feedback, Alisa! We're really glad to hear the platform made it easy for you to find the right instructor and book lessons smoothly — especially as a first-time user 😊
We also appreciate your suggestion about the reviews - this type of feedback helps us improve. Thanks again for choosing EzLicence!
goodwill and kindess
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks Kane! It’s great to hear you had a good experience — that’s exactly the kind of support we aim to provide 😊💛
Sam is the best instructor ever
Sam is the best instructor ever: very patient, kind, professional, and honest. It's great taking classes with him because he helps you practice efficiently, responsibly, and safely.
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks for sharing, Ana! Sam truly is an exceptional instructor — patient, kind, and focused on building strong, safe driving habits. Sounds like you're in great hands behind the wheel 🚗💪
Prompt reply and prompt action on a…
Prompt reply and prompt action on a request
I would recommend this service to others
Regards
Alan Brown
Perth
Customer
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much for your kind words, Alan! We're glad to hear you had a smooth and efficient experience with us. Your recommendation means a lot! 🚗✨
The effort to help the customer was top notch.
The staff went to the limit to help me.
That was very kind and appreciable.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thank you, Saujanya! We're so happy to hear you felt supported every step of the way. 🌟 Our team is always here to make your journey as smooth and stress-free as possible — your kind words mean a lot!
Quick response
Quick response, very easy process and good communication.
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks, Halima! 😊 We’re so glad you found the process easy and communication smooth — that’s exactly what we aim for! 🚘✅
I recommend
Used service to book instructor in Sydney. Easy to book, easy to cancel. Customer service reaponds quickly. I recommend this service
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von EzLicence
Thanks so much, Anna! 😊 We're glad to hear you found the booking process easy and the customer support responsive. Appreciate the recommendation — wishing you all the best on the road ahead! 🚗💨
It was an easy process to book and my…
It was an easy process to book and my daughter loved her driving lesson.
31. März 2025
Antwort von EzLicence
Hi Eammon - Thanks for the great feedback! 😊 We’re so glad to hear the booking process was easy and that your daughter enjoyed her lesson — that’s what we love to hear! 🚗💛
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