Euroluggage Delivery Bewertungen 438

Thanks for the drivers who helped me getting the luggages down / up to door !

The process was good, my suitcase lost the tag somehow but I got a call and sorted it fast, it was delivered on the same day it was due!

Rubbish company thieves you pay everything and when items arrive in destination they ask to pay more money otherwise they don't deliver your things and send it back to you ...rip of

very happy with 'Eurostar Luggage Experience' - I've got my suitcase from London to France in only two days without any problems. cheap service as well !

Good experience. Smooth process. Timely delivery, no issues faced.

Wonderful experience. Cheap and efficient

I was a bit concerned about sending my road bike by courier but the on-line service was simple, the bike was picked up and delivered on time only 2 days from Paris to Norwich

Definitely worth the money! Awesome service.

My bike was collected from me in London without fuss and delivered to me precisely on schedule in France. Can’t ask more than that, given that Eurostar is unable to reinstate their bike transportation service.

Absolutely professional and efficient, definitely recommended.
Thank you to all that were involved from start to finish!

Amazing 🤩,I will definitely use the service again

Brilliant service – simple and efficient

Great experience, picked up suitcase from Paris on a Monday had it delivered by the end of the week.

GREAT!!!
Ok, it took me a few hours to understand everything + declare ALL my used personal belongings in my big+heavy suitcase to be sent from UK to Switzerland for the customs + to print+ stick the label with a good tape on its hard cover.
And it came much faster than promised, by DHL Express it was collected within hours - a person needs to hand it over to DHL staff (UK rule), and I've known they'd come between 9am-2pm. arrived by airmail (I've thought it would be surface mail) in only 6 days instead of the promised 9 days - so that's 3 working days / 40% faster than promised. All including customs clearance. I did not even get a bill for customs so far, maybe thanks to their great declaration. Advice: If true, write "used" in front of every item on your content declaration list, so it's value will be near to zero.
And most important: The suitcase has arrived totally undamaged.
And the price does not depend if you travel or not. Nir does it depend on it's weight at all (5 or 30 kg): Only oversize suitcases however are maybe 20% more than you've first thought, but that's standard in courier's business.
Unlike my previously bad experience with competitor HERMES within Germany that destroyed pretty much all suitcases and parts of it looked far out when finally delivered with 23 days delay, and who never knew where it was at all.
The only bad thing: If you tick "I travel" you must ab photos of your ID, but I did manage to meet their MB-size requirement, not in one hour even. Maybe a fault function!?
Fortunately I've ticked "I do not travel" which is much easier and seems not to have any disadvantages (even if not true...).
And if they're busy on the phone you can't wait for help but find yourself neing kick you out of the line immediately.And they don't tell you that cust service is open till 7 pm, Saturdays till 6pm, Sundays closed I think.
Amd I stll don't know about insurance...
2 negative points, that's 8,5 out of 10 points from me. But faster + perfectly delivered = 9,5 points. Thank you to EurostarLuggage Delivery.com and DHL Express!

Everything went smoothly
BUT
I find it very ´onerous’ ( contraignant) not to know around what time your service will pickup or deliver the parcels. 9am to 5pm mean we are stuck for the day wherever we are… 😟

Very good door to door service with cameras instructions, tracking and follow up.

It was a very fast delivery..Nice one will keep using Eurostar..simply the best.

Horrible, I spent $200 to have my 1 peice of luggage to be delivered to my hotel from London to Paris, 2 day service, showed up a day late, and to find out I could of brought my large luggage on the rail and paid a little more, very deceiving, made it sound like I had to send ahead

Everything was collected and delivered for a price which is honest. This being said, the DHL pick-up in London wasn't the happiest, since the guy was complaining that the boxes were too heavy and we had to help him load his van. At destination in Brussels, although you asked for the Eurostar ticket details, the delivery was a couple of hours early, but the guy waited for me and I could collect the boxes as soon as I reached destination.