Eternal Wigs  Bewertungen 

145
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been very self conscious about my thinning hair, especially as it was front and centre so difficult to hide. From start to finish, the whole experience was exciting and emotional. I am absolute... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I cannot recommend this company enough. During my cancer and chemotherapy journey, finding a wig that made me feel like myself again was incredibly important, and they exceeded all my expectat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My friend at prestige hair studios Wicklow bought a wig here, it came dirty used, the wrong colour and the wrong measurements. It cost €967, eternal wigs were made aware of these issues immediately an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff we... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

Hi Welcome to Eternal Wigs,the home of beautiful yet Affordable wigs that won’t break the bank!


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

145 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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3,7

Alle Bewertungen

(145)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I have been scammed by this company

I have been scammed by this company, wig received worth £801 it was very poor quality of hair. Possibly synthetic. Knots on the wig have not been bleached giving a very fake look. The hairline has been razored down on either side it is very wide spread. The worse wig i have even purchased in all my 15 years of wearing one. Avoid at all cost. The customer service is shocking I have emailed several times but been ignored and rang so many times too. They originally said they would take it back to bleach the knots and then no further contact. I have been scammed by this company and would like to save anyone else being in the same situation. The wig I received looks nothing like the ones advertised on Instagram and their website. A more reliable company with better quality wigs is moramode.

26. Oktober 2023
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

Hello Mel,
Sorry to hear about your experience.We are a very reliable company and this is not your first time ordering from us.
We always ensure our wigs are checked before sent out and what we sent to you was a line of luxury wigs which you said was of great quality.
A member of our customer team has emailed you back to resolve this issue and do let us know if you have any other queries.
Mandy

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service, quick delivery and wigs are very well made and fantastic quality. Will definitely be buying again. Thank you so much

2. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lacking customer service

The colour was pictured and described as platinum blonde. Great that's me. The style great, that's me. The chat line was very helpful and gave a positive answer to my many questions. I was happy to proceed with the purchase.
As soon as it arrived everyone new it was not me - totally wrong colour, dark honey blonde. I have written five (5) times asking for advice, could my hairdresser pick out highlights for me to brighten the colour. Sadly I have not even been given the courtesy of an acknowledgement and I keep receiving requests for feedback. Not a happy customer.

5. Juni 2023
Bewertet mit 5 von 5 Sternen

Absolutely unreal

Absolutely unreal! best wig I’ve bought in 4 years very very good quality hair. Best price also. Delivered in a few days fast shipping.the owner done her very best to deliver it on time thank you so much I’ll be ordering another soon🫶🏼

29. Mai 2023
Bewertet mit 5 von 5 Sternen

So pleased with my new wig!

So pleased with my new wig. It arrived a week or two later than expected but communication was good and I was put at ease by Lily. The lace is a little on the dark side for me but this is by far the best quality wig I’ve ever owned. Received many compliments and I’ve only been wearing it for a couple of days. Thank you eternal wigs!

23. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have just ordered my fourth wig with…

I have just ordered my fourth wig with Katie and Eternal Wigs as the human hair wigs grom my experience are undetectable to anyone who does not know me from before I list my natural hair. The human hair wigs smell amazing and look great on when styled correctly. Katie has been incredible from the get go. I have been constantly corresponding with Katie through Whatsapp and the website online chat as on my first order I was desperate for my wog as soon as possible as I did not want my family to know I was ill over Christmas. Katie went above and beyond with the production time and ensuring my wig artived before Christams despite the Royal Mail postal strikes. I cannot thank Katie and her t3am enough.

16. Dezember 2022
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

Thanks so much Arabella for the kind words.This is much appreciated.

Bewertet mit 1 von 5 Sternen

Do not buy anything from this company

Do not buy anything from this company!
I bought a wig from Eternal Wigs as I have been suffering from hair loss which is obviously stressful enough. I ordered a wig directly from the website and did not ask for any customisations or anything special. The picture looked beautiful and exactly the style and colour I wanted so I was really excited to receive it. The website does state that the colour may not be exact but what I received was much darker than I though it would be and despite the fact that I measured my head carefully according to their own website guidelines to make sure it would fit well, it was far too big. I contacted the company and was basically told that its my fault for ordering the wrong size and they don't offer refunds. I paid almost £400 for a wig that I cant use. Once your order is placed they can basically send you anything and there is nothing that you can do about it. The website also states 100% satisfaction guaranteed. This is also clearly just a marketing tool and has no substance because if you are not satisfied then they don't care. I wish I had never got involved with Eternal Wigs, and if you are considering buying from them I hope that this review protects you from what I have been through.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

Hello Penny,I am sorry to hear that you are not satisfied with your wig.The wig came in the right colour and style.I believe the sizing was the issue you had.We recommend measuring your head size first to ensure you get the accurate size.We have over 4 star rating from our customers and we maintain the strictest quality control before our wig is shipped out.

Bewertet mit 5 von 5 Sternen

I’ve recently been diagnosed with…alopecia

I’ve recently been diagnosed with alopecia and I’m struggling physically and mentally in how I was looking

I have a friend in a similar situation who told me about “Eternal wigs” so I gave it ago and came across the beautiful wig “Amber”

I was very sceptical as it was synthetic but I knew that this was a tester wig to see how I feel, what it feels like on me and I can tell you now that this was the best Decision ever. I am in love with wig not just because it’s beautiful but also it doesn’t come across as fake looking, doesn’t feel fake everyone- is just constantly complementing me and the price is ridiculous!!

Had my first party over the weekend, In front of hundreds of people and no one stared at me.

I’ve already gone and purchased a second wig

Thank you Eternal Wigs for giving me back my gleaming smile ♥️

19. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My wig is stunning,the style color and…

My wig is stunning,the style color and quality is just what I have been looking for!
I have owned other wigs but this wig from Eternal wigs is the best have ever had! Thanks and will order again!

9. November 2022
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

Thanks so much for your feedback.Appreciate it

Bewertet mit 5 von 5 Sternen

Absolutely amazing!!

Absolutely amazing!!! 10000% recommend you can’t go wrong if your debating buying one do it you won’t regret it. Whilst having chemotherapy I used wigs from here and they gave me back my confidence made me feel like me again. They are insane quality and you can’t tell you have a wig on!! They are perfect I wouldn’t shop anywhere else for a wig, I’ve bought numerous from them.

1. November 2022
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

We appreciate your feedback.Thanks

Bewertet mit 1 von 5 Sternen

Staff confirmed it’s a gamble buying from them

I posted a few days ago about my experience in buying a wig. Essentially it arrived and within 24 hours it was snapping, shedding, breaking all over, weak, frizzy and totally damaged. Messaged for help and was dismissed. Left a review and was told someone would reach out via WhatsApp to ‘help me understand’, instead I got a WhatsApp of a defensive message regarding the review I left. Eventually got through to someone on live chat and was told “When customers choose to buy a wig, the ultimately choose to bear the risk of purchasing with us” confirming that they know customers are taking a risk on poor quality buying from them. If I figure out how to add photos here I will of this. Was offered a discount on a new wig if I wanted which I didn’t, not after the awful quality of the first one, no offer to refund, replace or repair the wig they sent me. Basically tough luck you bought it, got dealt a crap hand and that’s it. £635 for this. Not acceptable

14. November 2022
Bewertung ohne vorherige Einladung
Eternal Wigs -Logo

Antwort von Eternal Wigs

Hello Shauna,am sorry you are disappointed with your wig.We inspect our wigs before been shipped and we maintain the strictest quality control to ensure our wigs meets the standards hence why our over 4 star rating across all our review sites.We offered some options for you and we are reachable via our contact email.Thanks

Bewertet mit 5 von 5 Sternen

Stunning wigs

Stunning wigs, excellent service, worth every penny and more!! I couldn’t be happier with my experience at Eternal Wigs.

12. November 2022
Bewertung ohne vorherige Einladung

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