Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Mehr ansehen
Unternehmen hat geantwortet
Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Mehr ansehen
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Mehr ansehen
Unternehmen hat geantwortet
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone. The product feels luxurious and hydrating when you applied. It absorbs... Mehr ansehen
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They send you the items late without a return address sending you other items you didn’t order. Their call centres are not even registered according to my provider and you need a code to return. Their Facebook page is rife with others who’ve been SCAMMED so much so they’ve had to cancel their bank cards.
I’m response to the company’s comment below I’ve ATTEMPTED TO CONTACT YOU FOR DAYS. I WANT NOTHING ELSE TO DO WITH YOU. One lady is out for a great deal of money. I spoke to her maybe you should also.

Antwort von Essence of Argan
I am so impressed with this skincare line. It has improved my skin's elasticity and helped to reduce the appearance of fine lines and wrinkles. I feel like I have turned back the clock!
I am obsessed with this skincare line. It smells amazing and feels so luxurious on my skin. I look forward to using it every day.
This skincare line is perfect for busy people. It is easy to use and provides amazing results. I love that I can take care of my skin without spending hours on a complicated routine.
Company runs a scam. offers a "free" trial. Hidden in terms a negative billing scam that locks you in to hundreds of dollars a month unless you find a way to contact them in a short window from trial order date. Order never arrives in time.

Antwort von Essence of Argan
Total scam: ordered a free trial, didn’t like the product and called to have subscription (that you start the moment you give your credit card) cancelled- they said I had two options :1. Pay 9.99 usd return fee + shipping cost to return the sample 2. Pay $29.99 usd to keep the product and cancel subscription. There is no mention of the option 1 cost related on their website. I called them on it and they waived the 9.99 return fee but I am still having to pay to return the sample. TOTAL SCAM STAY AWAY. The oil smells bad anyway and I found it too greasy

Antwort von Essence of Argan
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone.
The product feels luxurious and hydrating when you applied. It absorbs quickly and doesn't leave any greasy residue. Since I started to use this product, my skin looks more hydrated, brighter, and more radiant. I would definitely recommend this product to anyone looking for a high-quality facial serum.
Their face masks are a weekly self-care ritual for me. They leave my skin feeling refreshed and glowing
I appreciate that they offer a subscription service for their products. It's convenient to have my favorite products automatically delivered to my doorstep.
Wasn't what was advertised on the ad completely different

Antwort von Essence of Argan
Great product and good customer service. They answered all my questions and the product was sent promptly.
I love the product. However, when I received the package there was an item missing. The package was also thrown on the porch and not put in the mailbox. The package was damaged as a result.

Antwort von Essence of Argan
I wish I could afford argan face cream, as soon as I applied argan face cream I saw the difference in softness, disappeared wrinkles wow
Your company sucks I never received anything from your company like it says I did but, you certainly took my money didn't you!!??

Antwort von Essence of Argan
If I could give 0 stars, I would. As more than 50% of reviews say, THIS IS A HUGE SCAM!!! Stay far, far away from them. Once you accept the promotional 1 ounce of oil, you are then somehow set up with a monthly subscription which you have to cancel within a certain period of time, and also return the product. They supposedly send you an email with this information, but I did not get it. When you contact them to ask about unrecognized transactions ($100+ USD each), they tell you that all they can do is cancel your 'subscription' because the time has passed to give a refund.

Antwort von Essence of Argan
I came across this brand on TikTok and I thought I’d give it a try. I’m BLOWN away how amazing it is! I suffer from dry patches not just on my face but on my hands and heels. Essence of Argan Oil literally worked instantly. The application was not heavy and it was not greasy and absorbs effortlessly into your skin. The smell is pleasant, natural and not overpowering. I will not use anything else to moisturize. Even better you only need a very small amount so it lasts a really long time! I’ll never get another brand. Fan for life!
I didn`t think that argan oil could transform my skin so quickly! I see an outstanding difference in the quality of the drugstore oil compared to the one Essence of Argan sell. Well....it`s really worth the price. I use it as a night moisturizer, to enhance my body lotion and as a hair oil. I love it - it supremely hydrates and repairs the skin and hair. Would totally get another skincare product from them!
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try.
I was charged postage but didn't receive anything.
However, 2 weeks later without my consent I was billed for $159 using the same authorisation details given for the sample. Even my bank, which I advised on the same day the debit came through, have been unable to obtain reimbursement.

Antwort von Essence of Argan
Ever tried to get out of a time-share presentation? If you enjoyed that, you'll love Argan.
Ordered a 'trial' December 10. Cancelled the trial same day by e-mail. Apparently they sent an email back saying they don't accept email cancellations. And why do you think they make you phone? Cue the hard sell, and no written record. How convenient.
They continued to send for three months despite additional attempts to cancel. They even sent another bottle after they had sent an email confirming that they had cancelled the subscription.
And the money-back guarantee? It's a scam too. They can keep sending you bottles, and for each one you need to send it back - but only after phoning them to get an RMA number, and paying for it to be sent back, and then having a 'return' fee deducted when they never should have charged anything in the first place.
It was very interesting talking to them. Normally when you talk to an online merchant about a chargeback through your credit card, they immediately become reasonable. Not Argan. They just double down and say they've got lots of experience fighting back against customers - that's maybe the only thing that's true!
Update after company response - I had called and talked to the company prior to placing the review, and they had every opportunity to make things right. It seems their business model is to offer a low-cost trial to get your credit card, then send costly monthly subscriptions and make it as hard to cancel as possible. Then when people complain, they will offer a one month refund (but only if you pay to send back what you didn't order, and if they admit to receiving the package back). Meantime that let's them keep all the money from the months they refused to cancel the subscription. I've looked into them more since the review, this company is operating on a very large international scale, with unhappy unwilling 'customers' in Canada, Australia, New Zealand, USA, and many other companies. My next stop I think is our small claims court - it needs to be something where it costs the company real money and they can't tilt the whole thing in their favour.

Antwort von Essence of Argan
I am in Australia and these people are disgusting thieving vultures!
Signed up for a small trial sized bottle and the f#####s have taken me for a massive ride of being ripped off.
Initial Price of Trial was 1$19.52 plus Currency Conversion $0.59 on 22-12-2022. I did receive this bottle, however no invoicing, no receipt, so no way of contacting them, until I did a Goggle Search and found this page.
05-01-2023 they withdrew $163.18 plus Currency Conversion of $4.90.
Next Withdraw was 21-01-2024 of $169.99 plus Conversion of $5.10 which all totals to $420.89
I am on an Old Age Pension, I cannot be affording to be paying all of this for one bottle of TRIAL Argan. Over-drafts have also had to come out of my Account. How can people do this to the unsuspecting, they are rip off's and don't care who they hurt. I am hurting big time.
This i being reported to the Fraud Squad, My Bank at Heritage, and Consumer Affairs.
I have also noticed that every reply they have given back to Reviews, is exactly the same.
I WANT MY MONEY BACK,, I have not received these products, except for a TRIAL bottle. DO NOT TAKE ANYMORE MONEY OUT OF MY ACCOUNT.
You write the same reply back to everyone, and yet do nothing about the problem.
I contacted your Customer Service, who inturn says they don't handle this sort of thing, so why are they called Customer Service.
I will continue to post my BAD experience on Face Book and wherever so as every one know the SCAMMERS that you are, so every advertisement you write, I will be there.
I have asked for my so called SUBSCRIPTION to be cancelled.

Antwort von Essence of Argan
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