Used for the first time recently - loved the colour and the way my hair felt soft afterwards. However, the colour didn't quite cover my grey roots along my parting 100%. Contacted my colourist, she... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a root semi permanent custom copper colour. The idea of this company is amazing custom colour based on photos you send. The outcome however is awful. My hair went neon pink from there dark blo... Mehr ansehen
Unternehmen hat geantwortet
Mortified, i requested a medium ash blonde, pictured as much lighter than my natural colour and the sale sort of lift as my highlights, they reached out to double check id be okay with a slightly high... Mehr ansehen
Unternehmen hat geantwortet
I have been with Esalon for over 5 years consistently- went back to salons in between and was always disappointed ! All the Esalon colourists listen to what you want taking into consideration current... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique needs to create your colour, your way. Similar to the salon experience, each bottle of hair colour starts with a consultation. By taking our quiz, our licensed colourists get to know you and your colour goals before crafting a completely customised hair dye, made-to-order just for you. From the name on the bottle to the personalised instructions, we’re revolutionising at-home hair colour and taking things to the next level by giving you access to a personal colourist at every step along your colour journey. Whether you want to adjust your shade (our patented customisation technology can adjust your hair colour down to a ¼ of a shade) or want to learn how to get the best grey hair coverage, our professional colourists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colours and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Colour Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative colour care (like toning treatments and at-home highlighting kits). Connect with a colourist today and start crafting your unique shade.
Kontaktinformationen
1910 E. Maple Avenue, 90245, El Segundo, Vereinigte Staaten
- esalon.co.uk
4,0
Gut
780 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
After years of trying to find the…
After years of trying to find the perfect dark ash brown for my hair (with no red tones) I now finally have it. I wish I had come to esalon years ago!
12. November 2024
Antwort von eSalon
Lindsy Willis- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Don't hesitate to reach out to us at help@esalon.com for anything. We're happy to help!
Antwort von eSalon
Hello Juhasz-D.,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
The colour doesn't work on white
The colour
It didn't dye the white well
After 6 washes the white has lost most of the colour that did take
I get better results with much cheaper products
1. November 2024
Antwort von eSalon
Hi Anna! We are sorry to hear the color didn't cover your greys. Please email your colorist at help@esalon.com.
I was kept fully up to date and…
I was kept fully up to date and additional advice which I fully appreciated . Just for the colour to arrive thank you
25. Oktober 2024
Antwort von eSalon
Hi Helen! Thank you so much, that means a lot! We’re always happy to help, and thanks for being awesome.
Excellent product
Excellent product
Great communication. Perfect colour matching and good use of website for changes and alterations on colour request form personal colourist
24. Oktober 2024
Antwort von eSalon
Mrs Laura - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
Antwort von eSalon
KB - Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Terrible company
The good - The colour I was sent was really lovely.
The bad - the colour only lasted 1 week!
I signed up to try the £10 promo offer, I’ve received no communication at all from the company. The colour took over a week to arrive. And now they have taken £27 out of my account and send me another colour that I do not want. I’ve tried to go on the website and pause the plan (you can’t cancel) but there is no way to do so. Will not be using again. And now have to waste my time sending emails etc to try to stop this company taking more of my money I didn’t give them permission to take.
5. November 2024
Bewertung ohne vorherige Einladung
Antwort von eSalon
Hi Kellie! We are sorry for any misunderstanding with your Color Plan, and also to hear that your colour lasted one week. Please email our team at help@esalon.com, so we can help you further.
Brilliant quick and easy application…
Brilliant quick and easy application and stylist on hand if need hair feels and looks amazing !
18. Oktober 2024
Antwort von eSalon
Hello Elizabeth,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! 🙂
They were good to start with but needed…
They were good to start with but needed to cancel order due to funds. did so online before the renewal date to get my next delivery. Item still arrived. Put in a PayPal complaint and they said I had not returned item at my cost even though I had already cancelled in good time. Would never use again
23. Oktober 2024
Antwort von eSalon
Thank you for reaching out! I am really sorry for the confusion. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you have 20% off on every color set. You also have the option to cancel your subscription at any time. Please provide us an order number to the following email address, support@esalon.com, so that we can help you.
Very happy with this hair dye
Very happy with this hair dye. Lasts longer than other ones I have tried before and the colour is so natural 😍. I would definitely recommend it!
3. Oktober 2024
Antwort von eSalon
Alexandra-Petronela Tudosa - Thank you so much for your feedback! We're so happy to hear that we met your expectations. We love being able to help you find the perfect shade for you for salon-quality results! Please, do not hesitate to contact us at help@esalon.com if you have any questions. Happy Colouring!
Fab colour
The products are amazing. They are sent in a professionally packaged box with everything you need and instructions which are easy to follow. The colour goes on beautifully and looks amazing.
7. Oktober 2024
Antwort von eSalon
Beth McIntee- Thanks so much for your feedback!
We are so very happy to hear that you love your customized eSalon Color Set, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Don't hesitate to contact us if you need help with anything at help@esalon.com
This production deserves applause
I fell in love with this company and their products, firstly I was really pleased with the dye, the shampoo and the conditioner, my hair now looks like I came from a salon every day, the box and instructions were addressed to me personally, with my name it was just the bomb, thank you very much, I am very happy with the price and especially the quality
12. Oktober 2024
Antwort von eSalon
Hi Vladislav! Geeze—you’re makin’ us blush over here!! We’re so happy you’re happy—let us know if you need anything at all!
Love the colours
Love the colours, shampoo, and tinte rise. They look beautiful. The tint rinse is amazing, and the colours beautiful. Love the long lasting colour treated shampoo and conditioner. The Service is great. Thank you!
2. Oktober 2024
Antwort von eSalon
Carmen Oca Planell - Thank you for sharing your experience with us! We're so happy to hear that you are pleased with your hair colour, haircare products and our service. Nothing makes us happier than hearing we were able to make your Hair Goals a reality! Please, feel free to contact us at help@esalon.com if you have any questions. Thanks again for choosing eSalon!
Great service
1. Oktober 2024
Antwort von eSalon
Victoria - Thank you for your feedback! We're so happy to hear that you are enjoying your eSalon experience! Please feel free to reach out to help@esalon.com if you need any assistance in the future.
Antwort von eSalon
Hello Sophie,
Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! :)
Excellent service and quality products !
17. September 2024
Antwort von eSalon
Hello Ramona,
Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! :)
Prompt delivery good results and great…
Prompt delivery good results and great price.
25. September 2024
Antwort von eSalon
Hello Karen,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! (:
I would give them 0 star if I could.
I would give them 0 star if I could.
Never expected having to review it this way, but I applied my colour as instructed -I have doing my colour myself for years and years- and encouraged by reviews, the professional response and friends's recommendations, I was over the moon anticipating what glorious results I was going to get. Well... it did not work like that. The colour was as required, beautiful, but it did not cover my greys AND it lasted about 6 days... 8 at the most... I am not an alchemist, but I guess some ingredient was missing in the mix. Shame.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von eSalon
Hello M,
Thank you for your feedback.
We are so incredibly sorry to hear that your experience was not all it should have been.
Please contact help@esalon.com for further assistance. We are always happy to help in any way we can.
I love my hair colour the first was a…
I love my hair colour the first was a bit too dark so I chose a shade lighter it leaves your hair in lovely condition after this is the one for me the best colour I’ve ever used
19. September 2024
Antwort von eSalon
Yayy!! Thank you so much! You’re awesome and we appreciate every kind word. Let us know if you need anything at all. We’re happy to help.
Antwort von eSalon
Hello Jane,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
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