I rang to arrange a repair to my 2 year old KIA Niro car which they had serviced 2 weeks earlier. I was told that no one was available in service reception to take my call but someone would call me ba... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just bought a Polestar 2 from EMG Kings Lynn. It was refreshing to deal with a highly professional company that offered all the support and assistance required without the pressure normally expected w... Mehr ansehen
Unternehmen hat geantwortet
great experience in buying a used KIA EV3 from this dealership. The salesperson who looked after us (Cameron Bailey) was very knowledgeable, efficient, friendly and helpful. We were happy with the tra... Mehr ansehen
Big thanks to James at EMG Duxford! He kept us updated throughout, never applied any pressure, and genuinely didn’t feel like a typical car salesman. The personalised videos were a brilliant touch... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The home of @Kia, @Mazda, @Nissan & @Mitsubishi. Franchised Service Centre for teh above and #Citroen, #Hyundai, #Fiat & #Ford
Kontaktinformationen
Fornham Road, IP32 6AL, Bury St Edmunds, Vereinigtes Königreich
- 01284775900
- customerservice@emgmotorgroup.com
- emgmotorgroup.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 56 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good customer service
Saw the car, given a test drive and all relevant details.
Issue with mileage record was dealt with promptly and satisfactorily.
I felt very happy to complete the sale.

Antwort von Emg Motor Group
EMG Kia Thetford were really helpful…
EMG Kia Thetford were really helpful and I'd recommend them because over the last 8 years we have had great service. We have mainly dealt with Eric and he's always happy to answer any questions we have, and we always get follow up calls. I only have positive things to say about EMG Thetford.

Antwort von Emg Motor Group
I had my last car for over 10 years so…
I had my last car for over 10 years so was very anxious purchasing a new car as it's a big investment for me. But by January 2026, I eventually found the right car at EMG Huntingdon. The Sales Consultant Alex Minall was exceptional in his professionalism and level of customer care. Alex and his colleagues were very sensitive and supportive throughout the whole process and I am so pleased with my purchase. Thank you to EMG Huntingdon and extra Thanks to Alex for being so understanding and making this a really positive experience.

Antwort von Emg Motor Group
Friendly Service and efficient
Friendly Service, speedy too.
He spent a good amount of time go through things via a video he made of the car. Paul Gowers is friendly and informative.

Antwort von Emg Motor Group
It was the right car at the right price
It was the right car at the right price. The staff were friendly, helpful, professional and genuine. The made the purchase process relaxed, straight forward and enjoyable.

Antwort von Emg Motor Group
I'd recommend EMG Haverhill to anyone…
I'd recommend EMG Haverhill to anyone because friendly and knowledgeable staff. No pressure to make you buy anything.

Antwort von Emg Motor Group
Exceptional service at Bury St Edmunds…
Exceptional service at Bury St Edmunds had a Ford recall on our motorhome booked in the next day and repair done quickly and professionally.
High Recommend the service department great customer service.

Antwort von Emg Motor Group
Highly reccomend
Nicky Gregory has made buying a car from Emg haverhill really easy throughout, she has been there every step of the way, is very knowledgeable. I would highly recommend.

Antwort von Emg Motor Group
Very helpful and honest team at EMG
Very helpful team at EMG and always someone on hand to help. A special call out to Thomas Bickle who was my contact during my time and he was excellent in all areas of customer service. Many thanks to the team for being honest and helpful

Antwort von Emg Motor Group
Amazing
Went to EMG cambridge. Pedro has been excellent from start to end.
He made me feel
Comfortable, explain everything easily and there was no pressure to buy extras.
Anybody who wants a new car please go and see Pedro we also had a right laugh!
Thanks Pedro/Lewis

Antwort von Emg Motor Group
Ryan Mackridge outstanding Service
Visited Cambridge showroom on Milton Road. Ryan at Kia has been absolutely outstanding in helping us with our Motability order. From start to finish he was professional, extremely helpful, patient and efficient, making what can sometimes feel like a daunting process completely stress-free.
What really set Ryan apart was his communication and dedication. He kept in regular contact with us throughout and went above and beyond.
Ryan’s commitment, honesty and customer care made all the difference, and we never felt pressured — just well looked after. A first-class service and a real credit to Kia. We wouldn’t hesitate to recommend him.

Antwort von Emg Motor Group
Dealership is very convenient and…
Dealership is very convenient and helpful, good service, Michael the salesman who I dealt with was very good and helpful when I ordered and picked up my new EV 5

Antwort von Emg Motor Group
Terrible
Terrible, would never deal with them again. Lied to by salesman on 2 occasions regarding the specifications of the vehicle. After collecting the car there were issues with the car which I was told to put right at any garage as the warranty would cover the costs. After getting the issues seen to could have been rectified pre sale, it turns out that their mickey mouse warranty does not cover issues caused by their ineptness. I’ve now got a bill to pay for out of my own pocket to which EMG are not interested in covering. Shoddy workmanship in prepping the car for collection and a sales person who will happily lie to make a sale, keep clear!

Antwort von Emg Motor Group
I decided to sell my car at the age of 84…
I decided to sell my car at the age of 84, as I don't particularly enjoy driving anymore. I'm used to cut and thrust many years ago, but, the quality of driving had really worsened/
I visited my local branch in Huntingdon, negotiated a fait price beneficial to both. The manager Marshall managed to arrange a swift bank to bank transfer which, I appreciated 5 stars

Antwort von Emg Motor Group
Excellent experience!
I had a positive experience at EMG Mazda Cambridge, because Adam was very accommodating, providing a friendly and thoroughly professional service!

Antwort von Emg Motor Group
From very first contact Rob did…
From very first contact Rob did everything to try and find us the vehicle we wanted. When we finally agreed on a vehicle EMG Ely did everything possible to make the transaction as swift and smooth as possible. Rob, Michael & Lawrence, thank you, we only wish we lived closer.

Antwort von Emg Motor Group
Buying a used car from EMG Haverhill
From when i entered the show room to look at the vehicle I purchased. Paul the sales person that I dealt with was very proffesional nothing was too much trouble every thing was explained to me in great detail. I would recommend buying a car from EMG haverhill

Antwort von Emg Motor Group
Easy to deal with & will go the extra mile.
Easy to deal with & willing to go the extra mile for customers. Ash & Marshall were friendly and arranged for our chosen car to be transferred to the branch within hours for us to view. They offered a very acceptable deal and even threw in delivery to our home as part of the deal. They dealt with a couple of small requests we made cheerfully and promptly & delivered the car three days later. We have used them before and would not hesitate to use them again in the future.

Antwort von Emg Motor Group
Thumbs up for EMG KIA Ely
Comms were great, the team worked together really well and we were very well looked after. Kudos to Robert, Aaron and sales manager Michael. Best car-buying experience I've had in a long motoring career - narrowly ahead of our last KIA
purchase some years ago. Recommending KIA and buying yours from EMG!

Antwort von Emg Motor Group
I'd recommend EMG Huntingdon to a…
I'd recommend EMG Huntingdon to a friend because of the friendliness and non-pushy attitude and technique used by the staff. If I wanted information or advice they were happy to help but not in an intrusive way or in a way that made the purchase feel like an obligation.
Kirsty, Shawn and Paul are exactly the kind of staff you'd want to deal with, many dealers should take notes.

Antwort von Emg Motor Group
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







