Ordered several identical locks, there was no option or documentation on how they would be keyed. So I assumed they'd be keyed alike. Took 11 days to arrive during which there was no communication abo... Mehr ansehen
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Das sagen Bewerter
Great service saved my skin right on top of Christmas. If you need new or repairs give these guys a call they will go the extra mile to help.
Had a deadlock fitted to the back door and hook lock fitted to the side door of my Transit van on site in February 2024. The fitters were on time very efficient and friendly. Roll on 10 months and the... Mehr ansehen
Great service, arranged date to get locks fitted to van with Terri over live chat, explained everything fully, very helpful. Then spoke to Joe to confirm engineer to confirm a time the night before,... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
E.D. Locks & Security LLC is a family owned company committed to offer the largest variety of Mechanical and Electronic Door Hardware and Security in the east cost area, at the price you can afford. Our goal is to offer you the best experience getting the product you need. We accomplish this goal by offering a live customer service via Chat, Emails and Phone. In addition, we ship out 99% of our orders the same day! We stock over 100,000 items, if you don`t see what you are looking for in our website, don`t worry, give us a call (347-868-9554) and we will be more than happy to search in our inventory and get what you need!
Kontaktinformationen
7517 Ripplepointe Way, 34786, Windermere, Vereinigte Staaten
- 1 (877) 207-6067
- sales@edlocks.com
- edlocks.com
Das haben sich andere Leute angesehen
Outswing Security Bar
We just purchased an outswing security bar, it arrived faster than we expected. Item was perfect, took 20 min to mount and extremely pleased with our purchase and product overall. Thank you!
Product was as expected and performed …
Product was as expected and performed well.
Easy ordering process and constant …
Easy ordering process and constant updates!
Quick and Easy
Very responsive to chat questions
Very responsive to chat questions. Good Prices. I would give 5 stars except I just ordered 30 minutes ago and have had time to evaluate the rest of the process.
Highly recommended retailer
EDslocks had exactly what I needed to replace my apartment lock, they were extremely heplful when I called them to make sure I got the right replacement lock and shipping was extremely fast. I would highly recommended them
Excellent
Prompt and free delivery, exactly as ordered!
I tried three times to place an order …
I tried three times to place an order and each time i get a message that says ERROR my order did not go through. I later received an e-mail thanking me for my purchase. I am trying to contact your company to find out if I was charged, would i be able to place my order over the phone ... I have been on hold for over forty minutes now and frankly do not feel comfortable doing business with a company that I cannot contact.

Antwort von Edlocks.com
Very easy to use web site
Very easy to use web site, and best selection of non-ordinary locks anywhere. Good experience.
Great Selection, Service, and Value
We were shopping for a Mul-T-Lock deadbolt and Edlocks.com had the best selection and value: one websites was cheaper but there were no upgrades to the MT5+ keys. Edlocks.com also offered a web discount and free shipping. Their customer service was A+: we had a question and someone answered the call immediately, there was a problem with a PO Box address and someone emailed immediately for a correction, shipping was fast- received the package in 3 business days, and the contents were well wrapped to prevent damage. What else can you ask for?
Website easy to use
Easy to find and purchase
After looking for a special lock for over 2 hours, I was about to give up. Edlocks not only had what I was looking for, their site made it easy to find and purchase.
Reasonable price
Reasonable price, fast service, good pictures of the product I was looking for. I haven't received my order yet but I'm sure it is the right part.
Feeling safe!!!!
Had lock installed today and love it. My door is actually shut snuggly so no one can try to get to the lock. I knew this lock and am very happy I have gone to it to protect my dog,myself and our things. Many thanks!!!
This safe feeling is very hard to restore without this lock. I now have my security back!!! YEAH!!! Thanks
navigating the website was easy and I …
navigating the website was easy and I placed an order for product with a specific finish. After placing the order, I was contacted by customer service to let me know that although all of the specific product was available, one piece would have to be shipped from a different source and arrive 2 days later. The representative offered different Product options to me for quicker delivery, as well as the choice to keep my original order. I chose the latter, but I was impressed that the company was very on top of the detailed information in the order and advised me of the additional delivery time and my options.
Quick response and great customer …
Quick response and great customer service.
Awsome Experience
My whole buying and selection assistances was awesome the sales rep knew the answers to my questions and though email helped me select a lock that would best fit my current door. They promptly responded to my email question on figuring out what I needed. If I ever need anything for locks again I will be coming back here, Thank you for the wondering service and help and would highly recommend this company to anyone looking for locks.
Not sure why I paid overnight shipping
Not sure why I paid overnight shipping. They took 2 days to ship in stock item??

Antwort von Edlocks.com
Great experience
Great experience, Super fast shipping, I would recommend this company to anyone.
easy to understand and purchase and I …
easy to understand and purchase and I used the instant messaging to ask a couple questions - the customer service agent was fast, positive and helpful.
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