Firstly, let me say that the telephony service that they deliver is absolutely excellent and very good value for money. The speed on the EE based service is excellent. I needed to contact them to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service, really helpful on email and phone and so good to know that nature is being helped by everyone using EcoTalk. As a Green Party member these initiates will help keep our future Green... Mehr ansehen
Unternehmen hat geantwortet
EcoTalk is just as good network reception as the last one I was on, maybe better. Value and aftercare/service is far better too, if I want to talk to an agent I don’t have to wait to speak to them I’m... Mehr ansehen
Unternehmen hat geantwortet
So easy to swap.. really easy straightforward package to choose, very clear instructions to keep my number and all done in a day… the signal is much better than my last provider too. I’m loving the e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Kontaktinformationen
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Vereinigtes Königreich
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4,7
Hervorragend
1295 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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No fuss, good signal, and great value
No fuss, easy switch over with a PAC code. Great value and great signal & connections so far. Happy to support nature reinvesting too 👏
26. August 2026
Antwort von Ecotalk
We’re delighted to hear that your switch to Ecotalk was quick and hassle-free, and that you’re enjoying great value and reliable signal.
It’s also fantastic to know that you’re happy to support nature through your Ecotalk plan.
Unparalleled
Unparalleled, friendly customer service, easily contactable, plus competitive pricing and the added benefit of helping conservation projects. If you're thinking of switching don't hesitate - do it now!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
We’re delighted to hear that you’ve been so impressed with our friendly customer service, competitive pricing and the positive impact your plan has.
Thank you for choosing us!
This is how you it should be!
This is how mobile providers should be! Amazing coverage, amazing cost, amazing customer service that has been the quickest and most helpful of all the providers I have been with before!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
It’s brilliant to hear that you’re so happy with your coverage, pricing and, most importantly, our customer service. We’re especially pleased to know that our team has been the quickest and most helpful you’ve experienced!
Thanks for choosing Ecotalk!
I love this company
I love this company. I have never yet lost signal yet with Tesco or Sky it was awful. The customer service is really good. The best part when you ring them is if you are put on hold. No awful music, just the beautiful sounds of birds tweeting away.
I would recommend this company all day long.
I have unlimited on my phone. Its brilliant and we get to help British wildlife.
25. August 2026
Antwort von Ecotalk
We’re absolutely delighted to hear how happy you are with your service. And we’re thrilled that you enjoy our bird sounds while you’re on hold.
Thank you for recommending us so highly and for being part of our community.
Transfer provider
Simple and quick to change provider and keep the same number. Clear and easy to use website.
24. August 2026
Antwort von Ecotalk
We’re really pleased to hear that you found switching to us simple and straightforward, and that you were able to keep your existing number with ease. It’s also great to know you found our website clear and easy to use.
Thanks again for choosing Ecotalk!
It was quite a smooth change over from…
It was quite a smooth change over from my previous provider.
My only issue is EE who provide the network are sponsoring the Reform conference (?) Which doesn't match the EcoTalk ethos.
23. August 2026
Antwort von Ecotalk
Hi Angela,
Thank you for your 4-star review and for choosing Ecotalk. We're pleased to hear that your switch from your previous provider was a smooth one.
We also appreciate you sharing your thoughts regarding the wider network infrastructure we use. We understand that customers choose Ecotalk because they care deeply about environmental and social issues, and we value hearing feedback on matters that are important to them.
Using Ecotalk was positive throughout
It was easy to change to Ecotalk, good customer service, no real problems with connectivity & good value.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Heather,
Thank you for your 5-star review and for sharing your positive experience with Ecotalk. We're delighted to hear that switching was easy, you've found our customer service helpful, and that you're enjoying reliable connectivity and good value.
Thank you for choosing Ecotalk and for supporting a network that's helping to protect and restore nature across the UK.
Very happy customer
Very easy to switch. Great that there are no cost increases and very happy that the monthly cost goes towards helping nature
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Mark,
Thank you for your wonderful 5-star review! We're delighted to hear that switching to Ecotalk was easy and straightforward.
It's great to know you value both our commitment to no in-contract price rises and the positive impact your monthly bill has on helping nature. That's exactly what we're all about.
Thank you for choosing Ecotalk and for supporting our mission to protect and restore nature across the UK.
Ecotalk is amazing!
Ecotalk is amazing! As someone who has just had the dull same phone provider for years, this is a real breath of fresh air. Seamless switch. Wildlife updates emailed into your inbox. And a lovely website, which plays a rather beautiful blackbird song as you browse.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Michael,
Thank you for the fantastic 5-star review! We're delighted to hear your switch to Ecotalk was seamless and that you're enjoying the wildlife updates and our website too. We love that the blackbird song caught your attention!
It's wonderful to have you as part of a community that's helping to support nature restoration across the UK.
Thanks again for your support.
All-round great network provider
Customer of a few years, and swift response and resolution when a recent phone change resulted in me losing my data connectivity. Emailed, and the following day I had two potential resolutions through; the first one did the job.
Love that Ecotalk reinvests its profits into restoring and protecting Britain’s natural world. Imagine if everything we paid for did such community-forward things with their profits! We'd live in a much cleaner and future-proofed world.
Recommend joining them.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Ms P Hall,
Thank you for your wonderful review and for being with Ecotalk for several years. We're so pleased our team could quickly help get your data connectivity restored after your phone change.
We also really appreciate your kind words about our environmental mission. Every customer helps us continue supporting projects that protect and restore nature across the UK.
Thanks again for your recommendation and support!
Refreshingly good customer service experience
I had a really good experience phoning Ecotalk. Yasmin helped me to change my tarrif, she was so friendly and helpful and it all went so smoothly. No fuss, no upselling, just helpful and straightforward.
Would definitely recommend this company.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Kyle,
Thank you so much for your lovely 5-star review!
We’re really pleased to hear that Yasmin was able to help you change your tariff so easily. We’ll be sure to pass your kind words on to her.
It’s great to know you appreciated the straightforward, no-pressure approach. Thank you for choosing Ecotalk and for recommending us!
Peace of mind
Joined them after my bad experience with GiffGaff.
Similar prices. Same coverage.
The thing that gives Ecotalk the five stars is simple. Speaking to a human is so easy. If you need help out of hours you just need to wait the next day or send them an email and they’ll sort it all out ASAP.
Can’t see myself leaving Ecotalk anytime soon. It’s also great to know UK taxes are being paid and profits are being put to important work. I hope it always stays like this.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Steven,
Thank you so much for your 5-star review!
We’re really pleased to hear that you’ve found it easy to speak to a human when you need help. It’s also great to know that our environmental mission gives you that extra peace of mind.
Thank you for choosing Ecotalk and for your kind words. We hope to have you with us for many years to come!
What a breath of fresh air
What a breath of fresh air! ⭐⭐⭐⭐⭐
In more ways than one – helping the environment whilst helping myself.
I've been on a good network with my previous provider EE for 14 years. I'll admit I was dubious about switching to Ecotalk in case the connection did not live up to my expectations. But I'm glad I did – the service is just as good as what I had before, and the peace of mind that comes with knowing that profits go towards nature projects makes all the difference.
Chris Packham's involvement as a consultant shows they're serious about their environmental mission, and I love that my subscription payments are supporting real conservation work while I stay connected.
I've also been impressed with their customer service – helpful and quick to respond whenever I've needed them. The contract terms are refreshingly straightforward: a simple one-month rolling agreement that renews until I cancel it. No lock-in periods, and crucially, no in-contract price increases. What I pay today is what I'll pay tomorrow – the price is locked in.
If I ever wanted to leave, I could walk away within a month with no fuss. Other providers often have retention departments with terms that feel urgent and confusing, leaving you feeling pressured. Eco Talk is the opposite – no haggling, no pressure.
Easy, transparent, ethical. What a difference!
Highly recommend.
Marcus
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Marcus,
Thank you so much for your fantastic 5-star review.
We’re really pleased to hear that switching from EE has been such a positive experience and that you’ve been happy with both the service and our customer support.
It’s great to know that our environmental mission and straightforward approach have given you that extra peace of mind too. Thank you for choosing Ecotalk and for recommending us!
This company is amazing in every way
This company is amazing in every way! The phone service and customer service has been perfect, and the company ethics couldnt be better. Love it!!!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi there,
Thank you so much for your fantastic feedback!
We’re thrilled to know you’ve had such a positive experience with our team and that our values resonate with you.
Thanks for being with us!
Great customer service
Great customer service, Eco Talk brilliant work for nature, along side with Chris Packham's input!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Naiomi,
Thank you for your great review!
We’re so pleased to hear that our customer service and commitment to nature have made such a positive impression.
Thanks for being with us!
Ecotalk amazing, answer you call promptly and…
Ecotalk answer you call promptly and Yasmin was really helpful, knowledgeable and polite. Everything was sorted very quickly and even offered a solution to help manage multiple accounts to make my life simpler. Amazing! Thanks, Wenda
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Wenda,
Thank you for your fantastic feedback!
We’re delighted to hear that Yasmin was able to assist you so efficiently and find a solution that made things easier for you. We’ll be sure to pass your kind words on to her.
Thanks for being with us!
I love Ecotalk
I love Ecotalk, although there was a slight hitch with transferring my old number and getting going, customer services were very helpful and responsive. The fact that you can combine paying for a service and helping nature makes me very happy. Keep up the good work Ecotalk.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Naomi,
Thank you for your lovely feedback!
We’re so pleased our team could help get everything sorted, and it’s wonderful to have your support for our mission to make a positive difference for nature.
Thanks for choosing Ecotalk!
Super easy switch from O2
Super easy switch from O2 and lower bills to boot. Ask yourself if you need 'perks' you never use, and sponsorship of sports you don't care for, or if you'd prefer to see your money go to rewinding the UK?
28. Mai 2026
Antwort von Ecotalk
Hi James,
Thanks for your 5* review!
We’re delighted to have you with us and really appreciate your support for our mission!
Thanks for joining Ecotalk!
Brilliant network to be with
Brilliant network to be with! The customer service has been fantastic, and it feels even better knowing that being with Ecotalk helps support a more sustainable future. Great service, great values, and a company that puts the environment first!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Greg,
Thank you so much for your wonderful feedback! We’re delighted to have you as part of the Ecotalk community, and it’s fantastic to know that our values and commitment to making a positive difference resonate with you.
Thanks for joining us!
Very helpful and friendly customer…
Very helpful and friendly customer service and minimal wait times on the phone!
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Rebecca,
Thank you for your lovely feedback!
We’re really pleased to hear that you had such a positive experience with our team!
Thanks for being with us!
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