EcoGiants Bewertungen 72

Antwort von EcoGiants

14. Nov. 2024

Hi Nicola,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you've faced with your rubber roof installation, and we want to extend our sympathies regarding the inconvenience caused. At EcoGiants, we hold ourselves to very high standards and work hard to maintain our 5-star reputation, underpinned by industry-leading accreditations such as NAPIT, Gas Safe, and Green Deal Approved.

In this particular project, EcoGiants acted as a sub-contractor, working alongside the main contractor responsible for overseeing the entirety of the installation process. While we take pride in our workmanship and customer service, we encourage you to address your concerns with the main contractor who coordinated this project. They are best positioned to resolve any outstanding issues related to the installation.

We understand that a 1-star review can significantly impact a business's reputation, and we hope you’ll consider reflecting on the efforts we make to deliver exceptional service. We value your feedback immensely and are here to discuss any questions or additional support you may need as you pursue a resolution.

Thank you for giving us the opportunity to clarify, and we hope your roofing concerns are addressed promptly.

Best regards,
The EcoGiants Team

Antwort von EcoGiants

1. Nov. 2024

Thank you for the fantastic feedback! We’re delighted that you're pleased with the roof insulation, kitchen and bathroom extractor fans, and trickle vents we installed. At EcoGiants, we strive to deliver top-quality home energy efficiency solutions, ensuring each client receives exceptional service. It's great to hear our team exceeded your expectations by keeping the workspace clean, providing clear explanations, and staying hardworking and professional throughout the job.

Your recommendation is invaluable, and we’re thrilled to have earned your trust. If you know anyone looking for expert insulation services or ways to improve energy efficiency at home, we’d love to help. Thank you again for choosing EcoGiants – we’re here whenever you need us! 🌟

Antwort von EcoGiants

1. Nov. 2024

Hello Mr. Meraj,

Thank you for your incredible feedback! We’re thrilled to hear that EcoGiants met and exceeded your expectations in every aspect, from product quality to exceptional customer service. Our team is dedicated to providing a seamless experience marked by professionalism, punctuality, and transparency, so it's fantastic to know you felt taken care of at each step.

We’re especially pleased that you valued the expert installation and attention to detail in areas like doors, windows, insulation, and heating. Clear communication is a top priority, and we’re glad our team kept you informed throughout, taking the utmost care to protect your belongings and ensure everything was left tidy.

Your recommendation and kind words mean so much. Thank you again for choosing EcoGiants. We're here for any future projects or questions you may have!

Best regards,
The EcoGiants Team

Antwort von EcoGiants

27. Jan. 2025

Thank you for your fantastic feedback and for taking the time to share your experience with us. We’re thrilled to hear that Jason and Leo delivered such a professional service and ensured everything was left clean and tidy after completing your project.

At EcoGiants, we pride ourselves on delivering high-quality retrofit solutions while maintaining the highest standards of professionalism and attention to detail. A tidy workspace is just as important to us as the energy-saving measures we install, and we’re so pleased this was reflected in your experience.

Your recommendation means a great deal to us. It reinforces our commitment to delivering exceptional customer service alongside our expertise in energy-efficient installations, such as internal wall insulation, loft insulation, and solar solutions.

If there’s anything else we can assist you with or if you’re considering additional energy-saving improvements, don’t hesitate to get in touch. We’d be delighted to help you further enhance your home’s energy efficiency and comfort.

Thank you once again for choosing EcoGiants. We greatly appreciate your trust in us and look forward to assisting you again in the future.

Best regards,
The EcoGiants Team

Antwort von EcoGiants

1. Nov. 2024

Thank you so much for sharing your experience with EcoGiants! We’re delighted to hear that our team provided you with outstanding service for your flat roof insulation and reroofing. Our priority is to deliver high-quality roofing solutions with excellent customer service, and it’s great to know that our skilled team exceeded your expectations.

Despite challenging weather conditions, it’s rewarding to hear that the team stayed punctual, professional, and thorough throughout. Capturing photos of the roof for you is just one of the ways we aim to keep our clients informed and assured about the quality of work. Your kind words about the craftsmanship and friendliness of our workforce mean a lot to us.

Thank you again for choosing EcoGiants for your roof insulation and reroofing needs. We’re here whenever you need us, rain or shine!

Best regards,
The EcoGiants Team

Antwort von EcoGiants

1. Nov. 2024

Hello Mike,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your new rubber-insulated flat roof and that it exceeded your expectations. Switching from a tiled roof to an insulated rubber one can be a big decision, and we're glad it not only looks great but will also help keep you warmer this winter.

We’re especially pleased that our team’s dedication and attention to detail made a positive impression. Providing high-quality roof insulation solutions that improve energy efficiency and comfort is what we strive for at EcoGiants.

Thanks again, Mike, for trusting us with this project in Liverpool. We're here whenever you need us!

Warm regards,
The EcoGiants Team

Antwort von EcoGiants

3. Mai 2023

Thank you so much, for your kind review.