I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assur... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Mehr ansehen
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Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Mehr ansehen
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Usually bought cheap logs until I tried ecoblaze. Logs have lower moisture, burn longer and cleaner than budget logs from big stores. Might pay a couple of quid more but I think you get a longer burn... Mehr ansehen
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Unternehmensdetails
Über ecoblaze
Vom Unternehmen geschrieben
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Kontaktinformationen
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Vereinigtes Königreich
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Hervorragend
584 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great service and firelighters. Shame about EVRI
I ordered a box of Ecoblaze Natural Firelighters. EVRI had emailed saying they had the parcel and would be delivering in a couple of days. After a week I contacted Ecoblaze who suggested I wait until after the weekend and then contact again. A couple of days later I found my packet wedged between the wall and my back gate. No-one had rung the bell and I had no confirmation email or message until later that afternoon. Then I received an email from EVRI saying they had my parcel from Ecoblaze. I thought this was a delay in EVRI's shoddy system but the next day I received another packet of firelighters. Thank you Ecoblaze. The firelighters are the best I have ever used and I will definitely be ordering more.
21. Februar 2026
Antwort von ecoblaze
It sounds like your firelighters took the "scenic route" through the Evri system, only to end up in a game of hide-and-seek by your back gate! We’re glad our team could step in to make things right, and it looks like you’ve now got a double supply of the "best firelighters ever" to keep those flames roaring. We’ll keep working on our end to ensure the delivery experience eventually matches the 5-star quality of the product itself.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review.
Kamva - CS Team
Great product love these
Great product love these, really reasonable price and free delivery.
Can't ask much more than that.
14. März 2026
Antwort von ecoblaze
The "holy trinity" of online shopping: great quality, a fair price, and free delivery! We’re thrilled that we checked every single box for you. It’s a pleasure to know you’re getting exactly what you need without any of the extra fuss—just straightforward value and a great burn.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review.
Kamva - CS Team
Super fast delivery
I purchased the fire lighters.
Great product at a great price.
Super fast delivery, they came the next day.
6. März 2026
Antwort von ecoblaze
Thank you for your wonderful review! We're thrilled to hear you’re happy with the fire lighters, the great price, and the next-day delivery. We really appreciate your support and look forward to serving you again soon!
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Antwort von ecoblaze
Thank you for your review! We're really glad to hear that the delivery was quick and hassle-free, and that you're happy with the product. We appreciate your support and hope to serve you again soon.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Always speedy service and great quality…
Always speedy service and great quality firewood
4. März 2026
Antwort von ecoblaze
Thank you for your great review! We're so pleased to hear that you're happy with the speedy service and the quality of the firewood. We really appreciate your support and look forward to supplying you again in the future.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great product & service
Always use Ecoblaze Natural Fitelighters! Great product and delivered the next day which was fabulous service!
12. März 2026
Antwort von ecoblaze
Thank you for your fantastic review! We're delighted to hear that you love the Ecoblaze Natural Firelighters and that the next-day delivery met your expectations. We really appreciate your continued support and look forward to serving you again soon!
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Antwort von ecoblaze
Thank you for your great review! We're really pleased to hear that you were happy with the fast delivery and found the product to be good value for money. We appreciate your support and hope to serve you again soon.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Antwort von ecoblaze
Thank you for your kind review! We're really pleased to hear that you’re happy with both the product and the service. We truly appreciate your support and hope to serve you again in the future.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
🔥 Hot stuff
Delivered prompt, logs differ in size which works out well in the scheme of things. Good value for money.
These will now be my regular supplier for all my log burner needs
1. März 2026
Antwort von ecoblaze
Thank you for the "hot" feedback! We’re so pleased to hear that you’re happy with the value and the prompt delivery. We actually find that having a slight variation in log sizes is a real benefit—it makes it much easier to build a sustainable fire by using different sizes at different stages of the burn.
Welcome to the family as a regular customer! We look forward to being your go-to supplier for all your future log burner needs.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review.
Kamva - CS Team
Excellent product and service
28. Februar 2026
Antwort von ecoblaze
Thank you so much! We really appreciate the 5-star review. "Excellent product and service" is exactly what we strive for with every order. We’re glad we hit the mark for you, and we look forward to your next order!
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team
The firelighters are excellent and…
The firelighters are excellent and following an email to Ecoblaze regarding packaging damaged in transit involving the loss of some of the contents a new box of firelighters was delivered. Can't fault them on the ethics.
Despite the above five stars Ecoblaze could improve by actually responding to emails. The replacement firelighters were sent without any reply to my correspondence and the invoice stated the full price rather than zero.
24. Februar 2026
Antwort von ecoblaze
Thank you for the 5-star review and your honest feedback. We’re glad we could quickly replace the damaged firelighters for you!
We hear you regarding the communication. While we prioritized getting the replacement shipped immediately, we missed the mark by not sending a confirmation email first. We'll work on matching our fast actions with better updates in the future.
Regarding the invoice, the price shown is a courier requirement for the manifest; please rest assured there is no balance due from you. Thank you for helping us improve!
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review. Kamva - CS Team
The firelighters are a great product…
The firelighters are a great product even better as they was in the sale and very quick next day postage excellent service service as always
6. März 2026
Antwort von ecoblaze
Hi Gavin,
Thank you for your feedback! We’re thrilled to hear that you’re happy with the firelighters, the next-day delivery, and the service you received.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwort von ecoblaze
Hi Michael,
Thank you for your feedback! We’re pleased to hear that your order was delivered punctually and that you’re happy with the product.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Excellent fire starter…
Good value product (starts fires every time); delivered as promised; and eco to boot!
26. Februar 2026
Antwort von ecoblaze
Hi Nick,
Thank you for your feedback! We’re delighted to hear that you’re happy with the product, the reliable delivery, and that you appreciate the eco-friendly aspect.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwort von ecoblaze
Hi Robin,
Thank you for your feedback! We're really pleased to hear you found the service efficient.
If you have a moment, we’d be very grateful if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwort von ecoblaze
Hi Bernard,
Thank you for your great feedback! We're really pleased to hear that you’re happy with the quality of the firelighters and kindling, and that the delivery was nice and quick.
If you ever have a moment, we’d really appreciate it if you could also share your experience on Google:
https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Antwort von ecoblaze
Hi Sandra,
Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with both the product and the service.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here: https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your continued support.
Kind regards,
KM
Reliable every time
So easy to order & pay online.
Very quick delivery & kept up to date throughout. Arrived in excellent condition and as described.
Have used several times & never disappointed
2. März 2026
Antwort von ecoblaze
Hi Eve,
Thank you for your feedback! We’re delighted to hear that you found the ordering and payment process easy and that your delivery arrived quickly and in excellent condition. It’s also great to know you’ve used us several times and have never been disappointed.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your continued support.
Kind regards,
KM
Antwort von ecoblaze
Hi Paul,
Thank you for your feedback! We’re delighted to hear that you were happy with the product, the price, and the speed of delivery.
If you have a moment, we’d really appreciate it if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
Thanks again for your support.
Kind regards,
KM
Antwort von ecoblaze
Hi Sandra,
Thank you for your great feedback! We’re delighted to hear that you’re happy with the firelighters and the fast delivery.
If you have a moment, we’d be incredibly grateful if you could share your experience with a Google review here:
https://g.page/r/CUNM9QJ07AXkEBM/review
We really appreciate your support.
Kind regards,
KM
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