William in his absolute element visiting @eclipse_gaming_ltd The guys working here were so lovely and helpful. Will got £300 for 1 card and nearly cried with happiness 🤩 He really struggl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Incredible customer service, my order was cancelled due to an issue with their supplier delivery which was completely out of their control. They called me out of hours to explain and were really kind... Mehr ansehen
Received the wrong order by mistake due to human error. Contacted customer services via the website and they called me back within the hour to apologise and rectify the mistake. The missing items we... Mehr ansehen
Placed an order from the US and was greeted by an email from Minesh explaining some extra details regarding my order. Shipping was swift using his recommended international shipper, DPD. He was able t... Mehr ansehen
4,9
Hervorragend
394 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Incredible attention to detail
Incredible attention to detail, I got a call to confirm my order, everything perfect and really good prices.
10. Januar 2024
An excellent experience
Excellent prices, speedy delivery, and everything arrived well-packaged. No complaints.
8. Januar 2024
Poorly packaged
Poorly packaged. Boxes were damaged. If you are a sealed collector like myself, I suggest you don't buy from here or at least let them know that you want boxes in good condition and to package securely to avoid damage during transit.
4. Januar 2024
Antwort von Eclipse Cards
Hi Mohammed,
We are sorry to hear you were dissatisfied with the packaging for the items that were sent out to you.
We aim to take the utmost care when trying to package our items for customers as we know that many customers like yourself purchase for sealed collections. We are sorry we have let you down on this occasion or if it was damaged in transit.
We would have happily exchanged the item if it arrived to you damaged. Unfortunately, we did not hear from you directly or realise you had an issue with your order, so we could not assist you with this issue. It seems the image for the Royal Mail tracking has also been removed, and we can not see if it arrived damaged, so would not know if there was an issue if you did not contact us. For a replacement, you would just need to email us with proof that showcases the damage and shows that the item is still in the sealed state that we sent you, and we will arrange the replacement.
If you email us at support@eclipsecards.com we will be happy to assist in getting it exchanged since it is for a sealed collection. If you send us the details and images to show the damage and is in a sealed case. We would arrange everything so there is minimal effort on your case.
We are incredibly sorry for your experience in this case and any inconvenience it has caused. We endeavour to make sure everything is packaged securely and safely as shown by the majority of our reviews, but we sadly are not immune to human error. Please reach out and we will try and assist you as best we can.
Kind Regards,
Minesh Shah
Eclipse Cards
Highly recommend
Big selection with Quick and efficient delivery & great communication
Will be shopping Gaia with them
2. Januar 2024
I asked for support and one of members…
I asked for support and one of members on the team was really friendly and was able to restock the item I needed right away, I will be ordering from eclipse cards again for sure!
29. Dezember 2023
Perfect combination
Great communication fast response and speedy delivery cards are delivered safely!!
30. November 2023
Thank you as always!
Thank you thank you thank you as always! Always enjoy buying from here, always a great experience
2. November 2023
I received great customer service
I received great customer service. The Eclipse team went above and beyond to assist and guide me through my purchase from abroad. I would highly recommend buying from them.
7. November 2023
Quick delivery and packaged well
Quick delivery and packaged well. Good price. Happy with purchase
15. Oktober 2023
Amazing service
Amazing service, was even given a phone call to check what edition I wanted. Will definitely buy from again.
8. Oktober 2023
Easy to order and great service
Easy to order and great service, item arrived on time.
11. September 2023
ECLIPSE go above and beyond
ECLIPSE go above and beyond everytime to make sure the customer is happy
14. September 2023
Excellent service
Excellent service, no setbacks or delays. Pokémon card ETB’s arrived well packaged and properly sealed. Would heartily recommend this small card trading shop.
29. Juli 2023
Item arrived promptly in good condition.
27. Juli 2023
Great place to order Pokémon cards
Ordered from this company three times, all were delivered on time and were shipped well. Prices were also good and fair.
10. Juli 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.