E-Go Bike Bewertungen 395

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I don’t really do reviews,, but I’m feeling this guy deserves one,, I’ve a e-go Olympus bike, a very strong built bike I may say. Well I had a error 10 code. I was at my wits end struggling to fix my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Διαβαζω τοσα καλα λογια για το ποδηλατο ... Τοσες καλες κριτικες . Ομως δεν είδα πουθενα ποσα στοιχιζει ? Ποση ειναι η μεγιστη ταχυτητα που μπορει να αναπτυξη σαν μιτοσυκλετα . Βρισκομαι στην κυ... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service -Glenn cares about customers (not found customer service as good). First time of contact a long time ago saddle post lock fell out - Glenn explained I had not fitted properl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft

Vom Unternehmen geschrieben

Electric bike seller.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

395 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great bike and good communications from…

Great bike and good communications from seller. Bike has good range. and plenty of power to flatten any hill.
Solid good quality build. Digital display screen very good and has 3 display modes.

15. August 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi John, many thanks for taking the time to review, much appreciated.

Bewertet mit 5 von 5 Sternen

Had our bikes a few months now and I…

Had our bikes a few months now and I have to say, wow, brilliant, these have changed our world we use them on our boat and in our camper, they’ve already been to Amsterdam, Bruges and now up the Thames on the back of our boat, wouldn’t be without them! Thanks e-go, brilliantly thought out.

11. August 2022
Bewertung ohne vorherige Einladung
E-Go Bike-Logo

Antwort von E-Go Bike

Thank you Julie for your great review, having them on a boat was how this business started!

Bewertet mit 5 von 5 Sternen

Hi there

Hi there, I always say a company is only as good as it’s after sales service. So this company are right up there with the very best . Only had a minor problem with one of the bikes we bought. We notified them of the problem and they exchanged the bike the very next day with personal delivery. You’ve got it right, well done .

9. August 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Many thanks for your kind review, our aftersales service is just as important as the sale, we only sell online and reviews like this give potential new customers the confidence to purchase.

Bewertet mit 5 von 5 Sternen

Superb from A-Z

First class customer service from Glenn from start to finish. The bike itself (e-go Max) is everything I expected it to be and more, and I'm so pleased I opted for a bike with gears - that's for my personal circumstances of course. If you are looking to purchase a folding e-bike, no need to look elsewhere - you won't be disappointed.

9. August 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Mike, really appreciate you taking the time to leave us a review and many thanks for your kind words.

Bewertet mit 5 von 5 Sternen

Great Customer Service

Customer service was first rate from Glenn. The bikes were dispatched very quickly after ordering. One had been damaged in transit and Glenn arranged a replacement bike which came the next day. Have been out on the bikes and are very happy so far.

8. August 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Dianne, many thanks for your kind reply, sorry about the courier damage. Enjoy your new purchase.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Answered many questions in a friendly manner and replaced a bent stand without quibble. Bikes are as expected and the bundle price for two represented a significant discount. Looking forward to leisurely rides.

28. Juli 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Thank you William, always greatly appreciated

Bewertet mit 5 von 5 Sternen

Its a good bike

It was a smooth purchase. I love the bike. The only negative is that it’s heavy. But I’ve decided to take that on as part of the excercise.

27. Juli 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Alison, many thanks for your review, we are pleased you are happy with your purchase!

Bewertet mit 5 von 5 Sternen

Great used buy

After researching some of the best makes, was lucky enough to find "nearly new" Lite+ for my wife and Max for me. These are both excellent bikes and e-go were happy to help when I had a query. A lot to be said for buying from a UK based supplier offering parts, accessories and advice.

26. Juli 2022
Bewertung ohne vorherige Einladung
E-Go Bike-Logo

Antwort von E-Go Bike

Hi William, many thanks for your kind review, all the best, enjoy your bikes

Bewertet mit 5 von 5 Sternen

Clear website

Clear website, easy to chat online. Efficient service & quick delivery.

21. Juli 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Many thanks Pam for your review, they really help.

Bewertet mit 5 von 5 Sternen

I bought 2 e-go max bikes

I bought 2 e-go max bikes. They arrived well packed next working day. Rear mudguard assembly instructions were inaccurate and could easily be improved but full assembly only took about 20 minutes.

4. Juli 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Ken, many thanks for the review, point about the instructions noted.
All the best

Bewertet mit 5 von 5 Sternen

All good thanks.

All good thanks.
Good communication with Glenn.
Pleased with bike so far.
Thanks.

28. Juni 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Many thanks for the review, glad you like your bike.

Bewertet mit 5 von 5 Sternen

Go Max Plus

I had researched e-bikes for a long time and the Go Max Plus kept cropping up in the top 3, so I decided to take the plunge! I can say the service was great, the bike is better than expected, it does exactly what they say and it’s a good looker!

16. Juni 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Perry, many thanks for your great review, all the best

Bewertet mit 5 von 5 Sternen

Next day delivery and the bike is great ego max plus

Next day delivery and the bike is great.
Throttle a waste of money though.

16. Juni 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Mr Barnes, many thanks for your review, pleased that you are happy with the bike but I'm interested in your comments about the throttle, would you be kind enough to email me with what you feel was the problem. This is the first such comment I have received about this accessory. info@e-gobike.co.uk

Bewertet mit 5 von 5 Sternen

AFTER SALES CUSTOMER SERVICE

I purchased 2x E-Go bikes some time ago for our motorhome and to help my wife get around after her total knee replacement op.
They are incredible fun to get around on and give us a new lease of life as we are in our 60’s.
I gave a 5* review years ago, so why am I back on???
The after sales customer service over time has been incredible, not just courteous, efficient and ‘can do’ attitude but simply amazing!
Thank You.

15. Juni 2022
Bewertung ohne vorherige Einladung
E-Go Bike-Logo

Antwort von E-Go Bike

Thanks for the great review, it's what we try to achieve!

Bewertet mit 5 von 5 Sternen

Great bikes great service.

My partner and I have electric mountain bikes which are great but I have recently changed car and they now no longer fit easily inside, we didn’t want the hassle off getting a tow bar fitted so we decided the best option for us is folding bikes. I found e-go after a lot of internet searching and after chatting with Glenn who was most helpful & answered all of my questions. I bought 2 e-go max bikes mainly for the increased battery size and weight limit. They arrived quickly and after some assembly fitting the mudguards and front light a quick charge they were ready to go my first impression is how sturdy they felt for a small looking bike. We took them to Cornwall for a week & they coped easily with all the hills & tracks we road. I would highly recommend these bikes & many thanks to Glenn for great customer service.

14. Juni 2022
E-Go Bike-Logo

Antwort von E-Go Bike

Thanks Phil for your review, they really help up, all the best. Glenn

Bewertet mit 4 von 5 Sternen

E-GO Lite and customer service review.

I had to return my first e-bike as it had a few issues a couple of months after purchase, (NOT an E-GO bike) and I was starting to feel overwhelmed by the choices so I took to the online chat for advice.
Katie was great and not pushy in any way towards any particular model, and I made my purchase along with a few added extras. The bike arrived really quickly the next day and I spent a careful couple of hours adding the mudguards, rear rack, pedals and a comfy seat. I need to cycle over some particularly bumpy terrain where I work! Glenn was patient and very helpful answering my barrage of questions via email and I am very grateful to him for that. I have used the bike for the first time today on my commute to work and it performed beautifully. The battery has held up both going to work and the return journey, where my previous bike would need charging whilst I was at work due to the three rather large hills I have to climb on the journey.
The only reason I have not given 5 stars is that the Lite only has one gear, yes I knew this when I bought it but my previous bike had 6 speed gears, even though it was cheaper. Also, I purchased a lock but sadly it's only a Sold Secure Bronze level (I couldn't find the information on the page and sadly made the wrong assumption and purchased it without asking first), my insurance requires a minimum of a Silver level so I need to find an alternative.
On the whole so far I am very happy with my purchase and the level of customer care I have received. I will certainly recommend both the bike and this company to anyone who asks me.

13. Juni 2022
Bewertung ohne vorherige Einladung
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Emily, many thanks for honest, straight forward review, all the best

Bewertet mit 5 von 5 Sternen

Fast Delivery and Excellent Customer Service

Have pondered long and hard before buying a e-bike and finally settled for the E-GO MAX. Ordered on the Jubilee Bank holiday weekend, confirmation email on the Monday having been dispatched and arrived on the Tuesday. Excellent!! Have used on my holiday this week staying by the Kennet and Avon Canal in my caravan. 30 miles covered and everything perfect!!!

13. Juni 2022
Bewertung ohne vorherige Einladung
E-Go Bike-Logo

Antwort von E-Go Bike

Hi Graham, many thanks for your kind review, enjoy your bike.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr