Price, quality and quick postal. Jockey international men's active underwear is wider, longer and has better stiching than other brands we have tried. They were at special price so I ordered 10 pairs... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always good prices, easy checkout and fast dispatch and delivery. Can't ask for more than that.
According to my husband these are the most comfortable long lasting jocks on the market. Delivery has also been super quick. I'll continue to shop at Duggs. Highly recommended. Plus they always have g... Mehr ansehen
Unternehmen hat geantwortet
The customer service was nothing short of SUPERB! When calling your company, the staff answered the phone very quickly, which I have found to be unusual these days. Therefore it came as a welcoming... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Australia's largest and longest-running men's underwear online store with the largest range of Australian and international men's underwear, swimwear, socks, sleepwear and more.
Kontaktinformationen
Australien
- dugg.com.au
4,6
Hervorragend
345 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
prompt service
3. September 2024
Extremely happy as always with your…
Extremely happy as always with your service. A great range of products from everyday to special occasion.
5. August 2024
Not worth the little discount you get…
It has been more than a month I ordered underwear’s from Dugg. They are yet to deliver it.
4. August 2024
Antwort von DUGG (Down Under Guys Gear)
Hi Apurva,
Thanks for your order. It hasn't been over a month, but we totally acknowledge and apologize for the much longer than expected and advised delay in shipping your order. We did advise a delay when you placed your order as you had 'special order' items on your order that we had to get in from our supplier. Unfortunately our supplier has taken longer than normal to get these products to us. We are hopeful that this stock will arrive in our warehouse from Europe early this week and we have already given you a free upgrade to Express Post on this order so that it will reach you faster once the stock hits our warehouse. Apologies again for this unexpected delay. It's certainly not normal.
On time an good quality
5. Juli 2024
Safe and efficient
I registered with them and my account was flagged as a security issue. It is great to see that they take things like this seriously. I lmow my info is in safe hands. Once my account was validated. My order was packed and sent quickly. I was also kept notified the whole time. Thanks for the fab service
4. Juli 2024
The experience was good.
5. Juli 2024
Showed zero interest on rectifying my…
Showed zero interest on rectifying my order. Just went straight to refunding. Didn’t refund delivery or return costs. Out of pocket 20$ and didn’t receive any item. All I wanted was a larger size as items run small.
Reply: No, I have not mistaken at all. Definitely the site I wanted to leave the review on. Love your denial tactic tho.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von DUGG (Down Under Guys Gear)
HI Mason. There is no record of you having placed an order with us at DUGG ever, nor any record of any contact with you.
As this is not a verified review, you've just left a random review on the internet but clearly you are confused as to the store you purchased from and have mistakenly left a review for DUGG instead of the actual store you purchased from.
Our customer service team is 5 star and this is clear from our other reviews. This is not something we would ever do.
As this is clearly an error, we would request that you remove this review and post it on the store you actually purchased from.
REPLY: Again, Mason, we have no orders with anybody by your name. Our reviews usually come from verified customers however you have not verified your review with Trust Pilot. Sorry that you are either confused or using a different name. If you are using a different name, contact our customer service and ask for Michael and your issue will be looked into further. It's not a denial tactic, it's just a fact. Please provide some proof of your order like an order number or the name you used to place an order with us, otherwise, this review is completely invalid.
Antwort von DUGG (Down Under Guys Gear)
Cheers Frank!
I've bought from DUGG for years now
I've bought from DUGG for years now, their service is great, they have very friendly helpful people on phone calls as well. I don't have one negative thing to say about DUGG at all. Keep up the great experience.
4. Juni 2024
Antwort von DUGG (Down Under Guys Gear)
Thanks so much for your continued support over the years Paul....and for taking a moment to write us a review.
Antwort von DUGG (Down Under Guys Gear)
Not all heroes wear capes, Paul. Cheers for the 5 stars.
Antwort von DUGG (Down Under Guys Gear)
Thanks Christine! Hope to see you back soon.
Friendly knowledgeable service staff
Friendly knowledgeable service staff, reasonable price for genuine product, swift tracked delivery
5. Juni 2024
Antwort von DUGG (Down Under Guys Gear)
Awesome stuff! Thanks Craig!
Time and the ease of ordering
Time and the ease of ordering. But some times sizing is different. Need to send back one pair from last order.
Otherwise, l live shopping at DUGG
5. Mai 2024
Pricing is right
Pricing is right. Posted promptly. sizing is good for me. Great service!
3. April 2024
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